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Fairmont Chateau Laurier

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#16 of 66 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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2,555 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Chateau Laurier
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Showing 2,268: English reviews
Boca Raton, Florida
Reviewed 31 August 2015

from the front desk to the rooms , the housekeeping , room service and the in house restaurants the service was impeccable. The hotel is well maintained , the food is outstanding, pricey but then you always get what you pay for, service was discreet but always around. Couldn't say any more , just a great experience.

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Helpful?
1Thank sandy_sandroad
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful! We look forward to welcoming you back one day soon! Sincerely, Claude J. Sauvé General Manager

Reviewed 31 August 2015 via mobile

The hotel is in the best location in Ottawa and the public areas are certainly beautiful, however the bedrooms really let this hotel down. Despite arriving early we were told that our room was ready which was great by the very cheerful receptionist, however on arriving to the room this was extremely small, old interior and very old bathrooms. We...

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Helpful?
3Thank Lisamarie4455
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Lisamarie, You may be pleased to know that we are presently undergoing a complete renovation of our guests rooms and suites. I encourage you to join our President’s Club. Membership is free and includes many wonderful benefits including complimentary Wi-Fi. We do hope you return one day soon as we are confident you will be impressed with the improvements....

Toronto, Canada
Reviewed 30 August 2015

aug 22, one night 1 adult, 3 kids (12, 15, 16) beautiful historic building, next door to parliament and 3 blocks from the trendy byward market area: really a perfect location. soaring wood-panelled lobby, fancy corridors leading to (probably) opulent main-floor function rooms. i think it would be hard to find a nicer place, though you do pay extra for...

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Helpful?
1Thank stephen d
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and I regret that we failed to do so on this occasion. I encourage you to join our President’s Club. Membership is free and includes many wonderful benefits including complimentary Wi-Fi. We look forward to welcoming you back one day soon! Sincerely, Claude J. Sauvé General Manager

Washington DC, District of Columbia
Reviewed 30 August 2015

The Ottawa Fairmont Chateau Laurier is situated within a short walk to the the National Gallery of Canada, National Arts Centre, Byward Market, Parliament Hill and other downtown attractions. The Rideau canal passes next door and a beautiful park is to the rear. The building, built in 1912, resembles the Chateau Frontenac in Quebec city, a grand structure with impressive...

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Helpful?
Thank Miquel7MiL
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Thank you for sharing your thoughts with others on Trip Advisor. Your feedback is important to us. Sincerely, Claude J. Sauvé General Manager

Brantford, Canada
Reviewed 29 August 2015

In awe of the classic beauty of this historical hotel . The staff were exceptional in all regards and on all levels . Brendan our waiter for our anniversary dinner was excellent and his choice of the dinner wine was spot on . A memorable weekend getaway and look forward to returning

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Helpful?
Thank Sherry H
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Sherry, We are delighted that your stay in Ottawa’s Castle was a memorable one. Thank you for sharing your thoughts with others on Trip Advisor. Sincerely, Claude J. Sauvé General Manager

Vancouver, Canada
Reviewed 29 August 2015 via mobile

Went for "High Tea" at the Chateau Laurier as a goodbye get-together with friends. Such a cute experience! It is a little pricey (about $40 a person) but you go for the experience. The little lounge has huge windows that look out on Rideau St. There are two options - Traditional (like a traditional English tea) or the Canadian version...

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Helpful?
Thank Brittany L
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Afternoon Tea in Zoe’s Lounge is certainly an experience not be missed! We appreciate your very comprehensive review and look forward to seeing you again soon! Sincerely, Claude J. Sauvé General Manager

Ottawa, Canada
Reviewed 27 August 2015 via mobile

I called the hotel a few weeks back and a lovely person helped me make reservations for a night stay on husbands birthday. She was so friendly and helpful. We are treated like royalty from the time we walked in the door Aug 25th. The staff were all professional and friendly. We had a beautiful room on the 6th floor...

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Helpful?
2Thank friendship44
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you and your husband back for many, many special occasions in the future! Sincerely, Claude J. Sauvé General Manager

Ottawa
Reviewed 27 August 2015

Wonderful echoes of past grandeur. Our suite was an absolute gem with great views, warm furnishings and very comfortable feel. Perfect location and high ceilings throughout. The hotel and staff make you feel like a VIP.

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Helpful?
Thank Q7498LUmarkj
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are delighted that your stay in Ottawa’s Castle was a memorable one. We look forward to welcoming you back soon! Sincerely, Claude J. Sauvé General Manager

Ottawa
Reviewed 27 August 2015

Stayed at Chateau Laurier for historical aspect. It has maintained its charcter,common areas are spectacular.Wilfrid's is close to best food I have ever had.complaints A/C not strong, water pressure affected when adjoing rooms use theirs.

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Helpful?
Thank rad609
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are proud of our rich history and heritage. You may be pleased to know that we are presently undergoing a complete renovation of our guestrooms and suites. We hope to welcome you back one day as we are confident you will be impressed with the improvements. Sincerely, Claude J. Sauvé General Manager

Bridgetown
Reviewed 27 August 2015

This hotel is situated in the heart of the business area in Ottawa. It is near the Parliament Buildings and Rideau Centre also close to Byward Market. It is truly a wonderful hotel. It is like a castle with an awesome ambience. Check-in was a bit late as in after the 3:00pm time but everything else was great! I recommend...

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Helpful?
1Thank lindacR5654JK
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

We are fortunate to have the premier location in the heart of our Nation’s Capital. Thank you for sharing your thoughts with others on Trip Advisor. Sincerely, Claude J. Sauvé General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Zoe's Lounge
Zoe's Lounge
Cuisines: Canadian, Contemporary
La Terrasse
La Terrasse
Cuisines: Canadian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 

Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Region: Canada > Ontario > Ottawa
Price Range: €134 - €328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Chateau Laurier 4*
Number of rooms: 429
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Booking.com, Hotels.com, Expedia, Cancelon, Priceline, Odigeo, Travelocity and Jetsetter so you can book your Fairmont Chateau Laurier reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont
Hotel Style:
#4 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#12 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Chateau Laurier staff and other travellers.
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Questions? Get answers from Fairmont Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you go for a Fairmont Gold room these are fabulous.”
 of 5 bubbles Thestarfighter, 18 Nov 2016 | Read review
“Location is the best besides the Parliament building in the Canada capital Ottawa”
 of 5 bubbles Glo29, 11 Nov 2016 | Read review
“Ask for room on second floor”
 of 5 bubbles ChrisL310, 5 Nov 2016 | Read review
“As far as I could see they are all good.”
 of 5 bubbles stuartt464, 2 Nov 2016 | Read review
“382 corner room with great view”
 of 5 bubbles Scamp56, 1 Nov 2016 | Read review
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