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Fairmont Chateau Laurier

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#16 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Fairmont Chateau Laurier
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2,675 Reviews from our TripAdvisor Community

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Showing 2,378: English reviews
Toronto, Canada
Reviewed 1 January 2016

This is our fourth stay at a Fairmont property. It is iconic and centrally located. The self-serve car park was a bit awkward to get to and a bit run-down. Other than location, it is a bit hard to justify the extra $26 + tx. Upon reading other recommendations, we requested a renovated room which had a few nice touches,...

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Helpful?
Thank Mummobear
ChateauLaurier, Director of Operations at Fairmont Chateau Laurier, responded to this review

Dear Mummobear, Thank you for sharing your thoughts with others on Trip Advisor. We value your feedback and look forward to welcoming you back. Sincerely, Shawn St-Pierre Director of Operations

San Diego, California
Reviewed 31 December 2015

This is THE hotel to stay in Ottawa! Central location (right next door to the Parliament Hills), top notch service and rich history. Literally Ottawa started with this grand château Fairmont and the Grand Trunk Pacific Railway . The photography display of the hotel history was like a mini museum and this hotel is a part of Ottawa/Canadian history. It...

Review collected in partnership with Fairmont Hotels & Resorts
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Thank VJ3000GT
ChateauLaurier, Director of Operations at Fairmont Chateau Laurier, responded to this review

We are extremely proud of our rich Canadian history and heritage. Thank you for sharing your thoughts with others on Trip Advisor. Sincerely, Shawn St-Pierre Director of Operations

Toronto, Canada
Reviewed 31 December 2015

We booked the hotel for its iconic status and as a treat staying there 28- 29th December 2015. The check-in, valet and front desk were generally efficient and friendly. However, in the room the sink backed up, the fire alarm battery beeped ever few seconds, and the bath tub drain was sluggish. Cookies destined for a room a floor below...

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Thank Rukhsana7860
ChateauLaurier, Director of Operations at Fairmont Chateau Laurier, responded to this review

We sincerely regret not meeting your expectations on this occasion and assure you that your experience is certainly not typical of the high level of service we strive to provide to our guests. We do hope to have the opportunity to welcome you back and show you the hospitality that we are known for. Sincerely, Shawn St-Pierre Director of Operations

Toronto
Reviewed 31 December 2015

we stayed at the Chateau Laurier on December 27 & 28th. This a beautiful hotel, great attention to everything. We arrived very early due to a early morning flight,but no problem for this hotel,we were even given a lovely upgrade and the girl at the reception desk was very accommodating. We enjoyed every thing this hotel has to offer, the...

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Thank 1995mustang
ChateauLaurier, Director of Operations at Fairmont Chateau Laurier, responded to this review

We are delighted that you enjoyed your stay in Ottawa’s Castle. We will certainly share your feedback with our colleagues! Sincerely, Shawn St-Pierre Director of Operations

San Francisco
Reviewed 30 December 2015

The hotel is stunning, clean and old world. The staff were friendly and our room was beautiful. It is in a great location nearby good restaurants and shopping. I would stay at this hotel again, it was a great experience.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank O7946NNtraveller
ChateauLaurier, Director of Operations at Fairmont Chateau Laurier, responded to this review

We are delighted that your stay in Ottawa’s Castle was a memorable one. Thank you for sharing your comments with others on Trip Advisor! Sincerely, Shawn St-Pierre Director of Operations

Edmonton, Canada
Reviewed 29 December 2015

My partner and I stayed at this hotel for five days over Christmas. We are from western Canada and I am only in Ontario for graduate studies. I also have two cats and as some airlines restrict travelling with pets over the holidays, we decided to explore Ottawa instead of the hassle of heading back home. The Fairmont Chateau Laurier...

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Thank Mckayj18
ChateauLaurier, Director of Operations at Fairmont Chateau Laurier, responded to this review

Dear Mckayj18, We are grateful for your feedback and are pleased you enjoyed your stay with us. We look forward to welcoming you back one day soon! Sincerely, Shawn St-Pierre Director of Operations

Reviewed 28 December 2015

The Chateau Laurier is a picturesque hotel with some wonderful history. Our room was a good size, clean and comfortable. The exercise facilities were large, with plenty of cardio and weight machines, and a separate free weight room. The pool, while unadorned, was spacious and great for swimming lengths. There were details, such as the lobby ceiling and wood panelling...

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Helpful?
Thank Brian T
ChateauLaurier, Director of Operations at Fairmont Chateau Laurier, responded to this review

Dear Brian T, Thank you for sharing your thoughts with others on TripAdvisor. We look forward to welcoming you back soon! Sincerely, Shawn St-Pierre Director of Operations

Reviewed 25 December 2015 via mobile

So this just happened. My 9 month pregnant spouse wasn't feeling well so we decided to get some breakfast at the hotel restaurant to see if that would help. When we went to the hotel restaurant they didn't have any tables for guests of the hotel! They said we should have made a reservation. Who takes reservations for breakfast on...

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2Thank Stephen G
Welland
Reviewed 22 December 2015

Outstanding hotel walking distance to so many places! The décor is beautiful as was the service. Our bellhop 'Daniel " was exceptional. Definitely recommend . This was a Retirement celebration that was superb.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Nancy D
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Dear Nancy; Thank you for taking the time to share your thoughts with us. Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We hope to see you again soon! Sincerely, Claude J. Sauvé General Manager

Saint John
Reviewed 16 December 2015

another lovely visit to the chateau, Fairmont staff treat you like royalty! The venue is beautiful and located in the heart of my area of interest in Ottawa. The business meeting I intended in the hotel was well attended, the room was well appointed, the internet speed was good and the food was second to none.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank 26brettm
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon! Sincerely, Claude J. Sauvé General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Zoe's Lounge
Zoe's Lounge
Cuisines: Canadian, Contemporary
La Terrasse
La Terrasse
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 

Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Region: Canada > Ontario > Ottawa
Price Range: €182 - €539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Chateau Laurier 4*
Number of rooms: 429
Reservation Options:
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Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont
Hotel Style:
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Green Hotel in Ottawa
#12 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Chateau Laurier staff and other travellers.
13 questions
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Questions? Get answers from Fairmont Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free wifi if you sign up for Fairmont's loyalty program, President's Club.”
TravelingMom454, 22 Apr 2017 | Read review
“Upon check in ask for the available rooms & their views ( Canal, Byward Market etc)”
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“Gold Floor service is exceptional”
briandfoodie, 15 Apr 2017 | Read review
“The view of Parliament is beautiful.”
Bagherailcane, 13 Apr 2017 | Read review
“Not facing Rideau Street Room too noisy”
torontocaroline, 12 Apr 2017 | Read review
5 of 5