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Fairmont Chateau Laurier

3,192 reviews
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Traveller (1146)
Room & Suite (299)
Dining (38)
Overview
  • Excellent51%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
“gold floor”(119 reviews)
“zoe's lounge”(66 reviews)
“president's club”(39 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,192)Write a Review
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11 - 15 of 2,809 reviews
Reviewed 6 days ago

Really enjoyed our stay. Location was perfect. View was incredible. Staff were really attentive to ensuring our stay was great. Perfect for families. Clean and comfy. Pool a little chilly, but kids loved it!

Review collected in partnership with fairmont.com
Thank Fawn N
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded yesterday

Dear Fawn, We are delighted that you enjoyed your stay in Ottawa’s ‘castle’. We look forward to welcoming you back one day soon! Sincerely, Claude J. Sauvé General Manager

Reviewed 1 week ago

The Fairmont Château Laurier is an amazing hotel in the heart of Ottawa. My husband and I spent a wonderful night here to go see the Ottawa senators. (NHL Hockey Team) The Accommodations were exceptional and I would recommend this hotel to anyone going to...More

Review collected in partnership with fairmont.com
Thank Nicole87Presta
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 6 days ago

Dear Nicole, We are delighted that your stay with us was a memorable one and hope to welcome you back one day soon. Sincerely, Claude J. Sauvé General Manager

Reviewed 1 week ago via mobile

What a great City Hotel! We stayed in the Presidential Suite. What an experience! Breakfast in the Gold Level was perfect. Staff on desk at check in and I wish I could remember the wonderful lady hosting breakfast.....Watching her with guests was a joy. Families,...More

Thank DGKnowles
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 1 week ago

We are delighted you enjoyed your stay in Ottawa’s ‘castle’ and we hope to welcome you back soon! Sincerely, Claude J. Sauvé General Manager

Reviewed 1 week ago via mobile

We stayed in Ottawa over the Remembrance Day weekend. The hotel is very beautiful. Our room was quite lovely and overlooked the War Memorial. The location of this hotel is wonderful as you can walk to many attractions including the War Memorial, Byward Market, and...More

Thank Doti07
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 1 week ago

We regret the lack of proper Housekeeping services during your stay with us. This is certainly not our in keeping with our usual high standard nor is it acceptable to us. We do hope you return one day and we are confident you will be...More

Reviewed 1 week ago

My family and I were really looking forward to our stay here as this hotel is "the hotel" in Ottawa. Check in was quick, friendly and efficient. We were charged $30/ day for self parking which is quite reasonable for a hotel of this caliber....More

Thank Lawrencek220
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 1 week ago

Dear Lawrence, I regret not meeting your expectations on this occasion. Rest assured that your experience is certainly not typical of the high level of service we strive to provide our guests each and every day. We do hope you return one day, thereby allowing...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$182 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$182 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1146)
Room & Suite (299)
Dining (38)
Pool & Beach (14)
Hotel & Grounds (741)
Bathroom (68)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
Stu C
15 January 2018|
AnswerShow all 2 answers
Response from Canfamily99 | Reviewed this property |
Yes, though there is also an excellent massage spot a short walk away on York Street which the concierge can set up (the last time I stayed there the masseuse was booked up but the hotel helpfully booked me into the nearby... More
1
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Toooooooomo
12 December 2017|
AnswerShow all 4 answers
Response from travelingsisters29 | Reviewed this property |
They do have a good size pool. Don’t know what lenght tho
0
Votes
Annie L
21 October 2017|
AnswerShow all 4 answers
Response from Miguel B | Reviewed this property |
Queen size
1
Vote
Room Tips
"Opt for room with view of Parliament Hill"
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"Depending on which view you want; just ask and you can probably be accomodated"
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"Higher up is better, quieter and the view is awesome."
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"Request for upper level river view rooms for a quiet stay."
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