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Fairmont Chateau Laurier

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#14 of 66 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Fairmont Chateau Laurier
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2,593 Reviews from our TripAdvisor Community

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Showing 2,303: English reviews
Pittsburgh, Pa
Reviewed 2 days ago NEWvia mobile

My husband and I had a wonderful stay at the Château Laurier. The location is ideal- directly next to parliament, the canal and plenty of restaurants and shops. Service was excellent as has been our experience with all Fairmont hotels. We had a lovely time walking around and learning some of the history of this exquisite hotel.

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Thank BeachLover1986
Toronto, Canada
Reviewed 3 days ago NEW

I don't usually write reviews, but have to because of how amazing everything about this hotel is. The Gold Floor is worth every penny. The lounge with all the amenities is a huge perk, but more than anything the staff are the most welcoming and hospitable people I've come across. Anything you need they take care of. I wouldn't be...

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Thank Paul A
Vancouver, Canada
Reviewed 4 days ago NEWvia mobile

Such a beautiful hotel filled with so much history and character. From valet to front desk agents and everyone in between - staff were friendly and extremely informative. The rooms are large and comfortable with some stunning views. And the location is great (within walking distance to everything.) Definitely worth checking out.

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Thank kari l
St. Catharines, Canada
Reviewed 4 days ago NEW

Went to Ottawa to attend a private memorial and so we felt an upbeat accommodation was in order. Fairmont Chateau Laurier hits the mark in terms of location, historical connection and amenities. Our room was newly renovated, large with a king bed and two bathrooms. Yes, two. Clean hallways and cleaner room with luxurious linens and bedding. The buffet breakfast...

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Thank Lkf155013
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back soon, under happier circumstances! Sincerely, Shawn St-Pierre Director of Operations

New Denver, Canada
Reviewed 1 week ago NEW

What a beautiful hotel! One of those treasures to visit. The public spaces are grand and tastefully decorated with period art and furniture, and the rooms spacious and beautiful. The location is ideal, just steps from the Byward Market, on the Rideau Canal, and adjacent to the Parliament Buildings. Staff are friendly and so very helpful and kind. This is...

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Thank Valhallagirl33
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

We are indeed fortunate to have the premier location in the heart of our Nation’s Capital. We hope to welcome you back soon! Sincerely, Shawn St-Pierre Director of Operations

Sydney, Australia
Reviewed 1 week ago

My husband and I stayed for three days at this amazing hotel. Next time we will definitely stay for a lot longer, we didn't want to leave. We always stay in the Fairmont hotels and my husband is in the Presidents Club. We stayed on the Gold Floor and had the absolute privilege of using the Gold Lounge. Where do...

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Thank jasper845
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. You can rest assured that I will share your compliments with our colleagues. I know they will be pleased to have been recognized. Sincerely, Shawn St-Pierre Director of Operations

Calgary, Canada
Reviewed 1 week ago

This hotel is in a great location and easy walking distance to some of the museums and shopping. The Fairmont properties are known for their excellence for service and decor, fine dining and hospitality. The staff really make you feel like a VIP.

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Thank 39Cocoa
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

We strive to provide service excellence each and every day and it is always nice to hear compliments from our valued guests. We look forward to welcoming you back in the not-too distant future! Sincerely, Shawn St-Pierre Director of Operations

Rome, Italy
Reviewed 1 week ago

Great Room and ambiance. The staff at reeception is amazing and indeed very well trained. Doorman and housekeeping outstanding. Room Very Clean Will not hesitate to be back on my next trip to Ottawa. I had a really wonderful 3 nights stay

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1Thank nicolinog2015
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon! Sincerely, Shawn St-Pierre Director of Operations

Melbourne, Australia
Reviewed 2 weeks ago

My husband and I stayed at the Chateau Laurier for a week in August 2016 for a conference. Our room was very spacious and well-appointed. The staff were very helpful and the meals and amenities for the conference were first class. The location beside the Rideau Canal and only a short distance from the parliament buildings made it easy to...

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1Thank T76ZJrogerb
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

Thank you for taking the time to share your thoughts with others on Trip Advisor. Sincerely, Shawn St-Pierre Director of Operations

Reviewed 2 weeks ago

Initially was disappointed with our room versus reservation but staff were quick to remedy the situation. We thoroughly enjoyed our stay at the Chateau Laurier! Food was great! Service was great! Room was great! We dined in the restaurant Christmas Day (evening) lovely! High tea and Christmas Eve was truly a delight! Staff were superb!

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Thank Hughena B
ChateauLaurier, Manager at Fairmont Chateau Laurier, responded to this review

Dear Hughena, We are delighted your festive celebrations were memorable ones and we hope to welcome you back one day soon! Sincerely, Shawn St-Pierre Director of Operations

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Zoe's Lounge
Zoe's Lounge
Cuisines: Canadian, Contemporary
La Terrasse
La Terrasse
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 

Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Region: Canada > Ontario > Ottawa
Price Range: €159 - €354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Chateau Laurier 4*
Number of rooms: 429
Reservation Options:
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Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont
Hotel Style:
#4 Luxury Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#12 Business Hotel in Ottawa
#12 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Chateau Laurier staff and other travellers.
12 questions
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Questions? Get answers from Fairmont Chateau Laurier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“gold floor, facing the river”
 of 5 bubbles I2461UOpaula, 18 Jan 2017 | Read review
“Make room requests as the front dest staff were very accommodating”
 of 5 bubbles Lkf155013, 17 Jan 2017 | Read review
“the 6th floor rooms with views of the river and the Parliament Buildings are gorgeous!”
 of 5 bubbles Valhallagirl33, 14 Jan 2017 | Read review
“The Gold Floor.”
 of 5 bubbles jasper845, 13 Jan 2017 | Read review
“High floors to have a better view on the city”
 of 5 bubbles nicolinog2015, 11 Jan 2017 | Read review
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