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Fairmont Chateau Laurier

3,221 reviews
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Traveller (1163)
Room & Suite (368)
Dining (38)
Overview
  • Excellent52%
  • Very good28%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“gold floor”(122 reviews)
“zoe's lounge”(66 reviews)
“president's club”(39 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (3,221)Write a Review
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1,409
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355
178
105
Show reviews that mention
All reviewsgold floorzoe's loungepresident's clubbyward marketrideau canalbeautiful hotelclassic hotelparliament hilldeluxe roomottawa riverwar memorialan upgradenational galleryvalet parkingmarket areavisiting ottawalaurier
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1 - 5 of 2,836 reviews
Reviewed yesterday

Arrived early but we were accommodated. Very accommodating staff, lovely comfortable room, comfortable bed linens,thick fluffy robes, excellent bath products provided, nicely appointed rooms. Love the history of the Chateau Laurier. Its my go-to place for skating along the Rideau Canal.

Review collected in partnership with fairmont.com
Thank deb_anne_carter
Hotel's Favourite
Reviewed 23 December 2017

We stayed here while attending a Christmas party. We had a special corporate rate otherwise we couldn’t have stayed. That said, our stay was fantastic. Upon check-in, I was given a complementary upgrade to a view room without asking! This costs the hotel nothing yet...More

1  Thank SuzieQ1001
Response from ChateauLaurier, Manager at Fairmont Chateau LaurierResponded 28 December 2017

We are delighted that your stay in ‘Ottawa’s Castle’ was a memorable one and we look forward to your next visit. Sincerely, Shawn St-Pierre Director of Operations

Reviewed 2 days ago via mobile

I had the pleasure to stay at the Chateau Laurier for three days recently during Winterlude 2018. The staff treat you like family. Every employee attends to your every need while still respecting your privacy. Everything, including High Tea at Zoe’s, was perfect. Thank You.

Thank Bob M
Reviewed 4 days ago

We just came back from an amazing long weekend in Ottawa. The hotel was amazing as were "most" of the staff. The location was what we wanted and couldn't have asked for more. However, having to pay for Internet and Valet parking and for a...More

Thank ANannie
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 2 days ago

Our mission is to turn moments into memories and we are delighted that overall, we were successful. We look forward to welcoming you back to our ‘castle’ one day soon. Sincerely, Claude J. Sauvé General Manager

Reviewed 4 days ago

We stayed here for 6 nights on the Gold floor. An excellent level of service from all the staff. We were checked in by Sam who was courteous and explained the new amenities in the lounge. The lounge and guest rooms had been renovated since...More

Thank Tracey A
Response from ChateauLaurier, General Manager at Fairmont Chateau LaurierResponded 2 days ago

Dear Tracey, We are delighted that your enjoyed your visit to Ottawa’s ‘castle’. We agree that a stay on our Gold floor is one not to be missed and we will certainly share your compliments with the team. We look forward to your next visit....More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$209 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$209 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Ottawa
#5 Luxury Hotel in Ottawa
#5 Romantic Hotel in Ottawa
#11 Family Hotel in Ottawa
#12 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1163)
Room & Suite (368)
Dining (38)
Pool & Beach (14)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
Joe r
27 January 2018|
Answer
Response from ottawa198 | Reviewed this property |
I am only familiar with their two restaurants. Phone or email them for the specifics.
0
Votes
Stu C
15 January 2018|
AnswerShow all 2 answers
Response from 4CRM | Reviewed this property |
It does. Booking is available through the Spa or the Desk. Two of the best masseuse’s I’ve had the pleasure of experiencing are at Fairmont Tremblant and Montebello. Have a great trip!
1
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Room Tips
"Ensure you request the Gold Floor"
Read review
"A view towards the National Art Center from the higher floors gives you plenty of light as well some fun..."
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"View of the Rideau canal"
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"Get something in the East wing - it will be closer to the elevator"
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