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Albert at Bay Suite Hotel

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#2 of 66 Hotels in Ottawa
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Albert at Bay Suite Hotel
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2,203 Reviews from our TripAdvisor Community

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Showing 2,061: English reviews
Kahnawake
Reviewed 2 days ago NEW

I have stayed there previously and like the location. Close to things but a little removed. Rooms are spacious and clean. Front Staff are excellent and very helpful with any questions you may have. Only down side is if you have a large vehicle they cannot accommodate for parking.

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Helpful?
Thank Ronald S
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Ronald S, Thank you for choosing the Albert at Bay Suite Hotel. We are thrilled that you have stayed with us on several occasions and enjoy the spacious, clean suites and find the Front Desk Staff to be excellent and helpful. We do have an arrangement with an outside parking lot that is two blocks away from the hotel....

Ottawa, Ontario
Reviewed 2 days ago NEW

The rooms are spacious and clean. The beds are comfortable. Lots of living space. The hotel is very quiet and clean. I felt right at home, but away from home. Will definitely stay there whenever needed.

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Thank tsantini25
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Tsantini25, Thank you for choosing the Albert at Bay Suite Hotel. We are honored to know you felt at home while with us. Thank you for taking the time to share your experience online. We look forward to seeing you again soon. With warm regards, Amanda Craig Albert at Bay Suite Hotel

Norwood, Canada
Reviewed 2 days ago NEW

The large apartment size 2 bedroom is super clean, quiet and you want for nothing! Front desk staff are outstanding and very informative. Check-in and out was seamless.Wish there was an Albert at Bay in every city I travel to!

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Helpful?
Thank Ronald G
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear Ronald G, Thank you for choosing the Albert at Bay Suite Hotel. We are delighted to see you enjoyed your stay and found our hotel super clean and quiet. Thank you for the kind words and the mention or our outstanding Front Desk Team. We hope too that one day, there is an Albert at Bay Suite Hotel in...

Raymond, New Hampshire
Reviewed 3 days ago NEW

Albert at Bay is a hotel of suite large enough to be completely comfortable for 4 adults! The staff were helpful, friendly, and quick. The suite was clean, spacious, well equipped, and very comfortable. It's short walk from the Parliament buildings, Byward Market, etc of downtown Ottawa. Drive up, check-in, in park (free with AAA), and walk everywhere. We're already...

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Helpful?
Thank KEAH67
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear KEAH67, Thank you for choosing the Albert at Bay Suite Hotel. We are thankful that you took the time to share your feedback on Trip Advisor and happy that you enjoyed your stay so much. Thank you for the kind words. We look forward to welcoming you to Ottawa again soon. With warm regards, Amanda Craig Albert at Bay...

Calgary
Reviewed 4 days ago NEW

I've ben staying at the Albert At Bay several times a year for the past 29 years. It has never let me down. Probably the best full suite rooms in Ottawa and great value for money. It's my first choice in Ottawa.

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Thank peterlJ3670EQ
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear PeterlJ3670EQ, Thank you for choosing the Albert at Bay Suite Hotel for the past 29 years. We appreciate your patronage. Thank you also for taking the time to share the reason you keep coming back. We are honored to be your hotel of choice in Ottawa. We look forward to seeing you every time you come to Ottawa and...

Calgary
Reviewed 4 days ago NEW

The rooms are very generous and clean but if you want your hotel experience to start and end well, don't expect it from The Albert at Bay hotel front staff. Most times they are talking amongst themselves and ignoring clients, at others when they attend to clients, they are rude and behave as if you are inconveniencing them.

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Helpful?
Thank 176nitaj
AlbertBaySuiteHotel, Front Office Manager at Albert at Bay Suite Hotel, responded to this review

Dear 176nitaj, Thank you for choosing our hotel. Our staff take great pride in offering superior customer service and your experience is not commonplace. We would appreciate an opportunity to learn more about your stay. At your convenience, can you please contact me at Amanda@albertatbay.com or 613-940-2720? We appreciate you taking the time to submit feedback and hope to hear...

Dieppe
Reviewed 4 days ago NEW

Very good size of rooms and very clean. Bed is very comfortable with many pillow options. The only thing I would recommend was a non=stick fry pan. It is difficult to cook anything without it sticking to the pan.

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Thank S7904RYkareng
Enfield
Reviewed 1 week ago

Great hotel, great location. Spacious rooms, comfy beds and all at a great price. Accommodation is like an apartment, full kitchen facilities 2 comfy queen sized beds and a pull out sofa bed all at a great price. Recommend wholeheartedly.

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1Thank hamishw445
Burlington
Reviewed 1 week ago

We really enjoyed our stay here. Lots of space and near where we had to be for hockey tournament. Very clean and staff very friendly. We will definitely recommend this place to others and would stay there again.

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1Thank evabA6165TW
Mermaid
Reviewed 1 week ago

The hotel was excellent and the staff were amazing. They went the extra mile on everything they did for us. I would recommend this hotel to anyone visiting Ottawa with the large spacious rooms, cleanliness, amazing staff and location to the downtown area. Spread the word as this is a diamond in the rough. Our hockey team traveled from Charlottetown,PEI,...

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1Thank U9691UBjoem

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
All-Suite Hotel located 1 block from shopping & business area. ... more   less 

Additional Information about Albert at Bay Suite Hotel

Address: 435 Albert Street, Ottawa, Ontario K1R 7X4, Canada
Region: Canada > Ontario > Ottawa
Price Range: €96 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Albert at Bay Suite Hotel 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Albert At Bay Hotel Ottawa
Hotel Albert At Bay Suite
Hotel Style:
#1 Business Hotel in Ottawa
#1 Romantic Hotel in Ottawa
#1 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Albert at Bay Suite Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The south facing room view is unexceptional; probably the north rooms have a great view.”
 of 5 bubbles benjymorrow, 10 Jan 2017 | Read review
“Best value for money in Ottawa, Canada”
 of 5 bubbles MAF17, 20 Dec 2016 | Read review
“We loved the 11th floor, which was the same level as the rooftop patio and the fitness area.”
 of 5 bubbles LesM516, 7 Dec 2016 | Read review
“get the balcony rooms.”
 of 5 bubbles toadsoup, 27 Nov 2016 | Read review
“great size”
 of 5 bubbles 20erinp, 21 Nov 2016 | Read review
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