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Best Western Plus Ottawa Kanata Hotel & Conference Centre

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Traveller (20)
Room & Suite (296)
Pool & Beach (33)
Overview
  • Excellent25%
  • Very good37%
  • Average23%
  • Poor9%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (455)
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434 results
Traveller rating
116
149
99
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31
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116
149
99
39
31
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All reviewstim horton's across the streeton site restaurantthe salt water poolbeer storehot tubcanadian tire centreroom was cleanhockey gamefirst floornice poolexercise roomwould highly recommend this hoteleasy accesschecking outdowntown areaconvenient locationking bed
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1 - 5 of 434 reviews
Reviewed 3 weeks ago

A convenient location close to restaurants and supermarkets. Recently renovated. Rooms are spacious and clean. Staff are friendly. Good place to stay for business and family vacation. Will come back again.

Review collected in partnership with Best Western
Thank nchiang2018
Hotel's Favourite
Reviewed 12 November 2017

On site restaurant has been renovated and now has a sports theme. As my wife and I are both gluten free is was nice to have some options with GF pizza and naked chicken wings. Speaking of being GF Zolas restaurant about 3 minutes away...More

Review collected in partnership with Best Western
Thank John B
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 27 November 2017

Good Evening, Thank you for your comments! We love the new restaurant as well. We are receiving fantastic reviews and are happy that you enjoyed it as well. Please come again! Julie Julie Cheikh General Manager Best Western Plus Ottawa 1876 Robertson Road Ottawa, Ontario...More

Reviewed 4 weeks ago

The pool isn't working and hasn't been in some time, the bar played loud thumping music until 3AM Thursday, the rooms look like they were decorated in the late 70s there is basically no handicap access and there is limited parking, especially for handicap. Melanie...More

Review collected in partnership with Best Western
Thank Jeff M
Reviewed 13 February 2018

I was disappointed with so much. Noisy Rooms, on the ground floor with a sliding glass door I wasn't able to secure, Adjoining rooms with a deadbolt that wasn't locked when I arrived, and so hard to lock because it had been painted over, no...More

Thank 12RRR
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 15 February 2018

Good Morning, Thank you for taking the time to review your recent stay at the Best Western Plus Ottawa. I apologize for the issues that you experienced while with us. We review each survey with our team and will respond immediately to inspect the patio...More

Reviewed 9 February 2018

This was my third stay here in the last 8 years. Always have had good things to say about the place. This time was pleasantly surprised to see entire Reno Make Over (Could still small paint) ...Facelift was successful very much freshened the place up...More

Thank HPB3515
Response from Julie C, General Manager at Best Western Plus Ottawa Kanata Hotel & Conference CentreResponded 11 February 2018

Good Afternoon, Thank you for taking the time to review your recent stay at the Best Western Plus Ottawa. We are delighted that you enjoyed your time with us and look forward to welcoming you back again. Julie

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
US$109 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Ottawa
#27 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Ottawa
#27 Business Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (296)
Pool & Beach (33)
Dining (21)
Amenities (103)
Questions & Answers
Ask a question
occams-razor
26 November 2017|
AnswerShow all 3 answers
Response from MrRobColo | Reviewed this property |
No not close to downtown. I am not sure about buses. Hope that helps Rob
0
Votes
VBE2013
17 May 2016|
AnswerShow all 2 answers
Response from Safiq D | Property representative |
Good morning, unfortunately our Hotel is 100% smoke free, having said that, we do have rooms on the ground floor, you can smoke outside the room with the patio door closed.
0
Votes
Rachel J
6 May 2015|
Answer
Response from Steven J | Property representative |
Two people can fit.
0
Votes
Room Tips
"Don't stay on the main floor if safety is a priority to you."
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"The suites are very nice and well equipped"
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"If you stay on the first floor be prepared to hear cars all night."
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"Get a room facing the back of the hotel. The picnic tables/balconies overlook a green space and there is easy..."
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