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Best Western Plus Ottawa City Centre

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Traveller (35)
Room & Suite (353)
Dining (51)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today!
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Property amenities
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
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Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Green
Quiet
HOTEL CLASS
Hotel links
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Offers & Announcements:BOOK DIRECT & SAVE
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Reviews (701)
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653 results
Traveller rating
239
254
101
41
18
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Time of year
LanguageEnglish
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239
254
101
41
18
Show reviews that mention
All reviews small mall mall across the street outdoor pool shoppers drug mart carleton university lots of parking restaurant downstairs room was clean and comfortable easy access front desk staff excellent hotel fitness center convenient location close to downtown great place to stay staying at this hotel hotel restaurant
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1 - 5 of 653 reviews
Reviewed 3 days ago

Very comfortable rooms, really clean and wonderful service from front desk staff. Extremely helpful with a great restaurant recommendation for us on our last night. Perfect location for our weekend event.More

1  Thank anneandmorgan
Response from NiranA21, Manager at Best Western Plus Ottawa City CentreResponded 2 days ago

Dear anneandmorgan, Thank you taking the time to comment about your recent experience with us. I am pleased that we were able to meet your expectations.Your business is very important to us and we value your feedback. By telling us what you liked about your...More

Hotel's Favourite
Reviewed 2 weeks ago

I like this location as it is close to hospital when my husband has to go to appointments and close to shopping, There is a drugstore and little mall shopping mall across the road. The staff is extremely friendly and the restaurant has very good...More

Review collected in partnership with Best Western
1  Thank 526kathya
Response from NiranA21, Manager at Best Western Plus Ottawa City CentreResponded 2 weeks ago

Dear 526kathya, Thank you for your lovely comments about your recent stay with us. Glad that we were conveniently located and was able to meet all your needs. We look forward to hosting you again in the future. Sincerely, Niran Abeysinghe

Reviewed 2 weeks ago via mobile

This is going to sound ridiculous... this small Best Western in Ottawa, which isn’t really downtown is my new favourite hotel. I travel a lot for work, staying in Intercontinentals, Mandarin Orientals etc etc, but this one wins hands down. Why? 1. The staff are...More

2  Thank Nina B
Response from NiranA21, Manager at Best Western Plus Ottawa City CentreResponded 1 week ago

Dear Nina B, It is wonderful to hear that we were able to create a lasting impression during your recent stay. Thank you for taking the time to provide a detailed information about your positive experience. I am glad that we were not only able...More

Reviewed 2 weeks ago

Good location and very friendly staff. King room was well appointed and roomy. Good recommendations for area restaurants. Would stay here again. Bed was comfortable. Internet and television worked. Quiet.More

Review collected in partnership with Best Western
Thank bill645
Response from NiranA21, Manager at Best Western Plus Ottawa City CentreResponded 2 weeks ago

Dear bill645, Great to see that we were able to meet and exceed your expectations. We try our best to make sure that all our valued guests get to enjoy a nice relaxed comfortable stay when they visit us. We look forward to welcoming you...More

Reviewed 2 weeks ago

We stayed at this Best Western during the recent tornadoes. The staff did all they could to make our stay as pleasant as possible while the power was out. Thank you! The only thing we would recommend is that when the tornado siren sounds, to...More

Thank GMHO2012
Response from NiranA21, Manager at Best Western Plus Ottawa City CentreResponded 2 weeks ago

Dear GMHO2012, Thank you for taking the time to comment about your recent stay with us. I wish your stay was based on better circumstances, but glad to hear that everything worked out for you and your family during the natural disaster. We look forward...More

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Questions & Answers
Ask a question
Celica190
5 November 2018|
Answer
Response from Stacy W | Reviewed this property |
Yes you do
1
Vote
YEE WAN SUSANA L
3 May 2018|
AnswerShow all 2 answers
Response from NiranA21 | Property representative |
Hi, the children's hospital is about 10-15 minutes from the hotel by car.
1
Vote
occams-razor
1 December 2017|
Answer
Response from NiranA21 | Property representative |
Sorry we are not within walking distance to any of the attractions mentioned. It is about a 10 minute drive. Thank you
0
Votes
Room Tips
"We loved the top floor at the end of the hall as it was the quietest."
anneandmorgan
4 days ago
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"Try for 2nd floor"
savvysailormurr
9 Jul 2018
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"Can't really provide guidance on how to select a preferred room, as I was on first floor, where the A/C..."
CropFarmer
4 Jul 2018
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"Get a room at the end of the hall."
jth2121
8 Jun 2018
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PRICE RANGE
US$100 - US$204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ottawaottawa best western
FORMERLY KNOWN AS
Best Western Plus Macies Hotel
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
121
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