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Best Western Plus Ottawa City Centre

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Traveller (35)
360
Panoramas (59)
Dining (51)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Our Ottawa accommodations are comfortable, tastefully-decorated and complete with just the kind of convenient in-room amenities we know our guests deserve. All of our rooms feature pillow top mattresses, free wireless internet and 48 inch flat-panel Smart TVs. Every room is also outfitted with easy to use climate control (heat and air-conditioning) and stocked with a fridge and microwave. In addition, you'll enjoy important, everyday items like an iron and hair dryer, an ergonomic workspace, and domestic comforts like a coffee/tea maker. Choose a room to suit your needs and budget and book with us today!
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Self-Serve Laundry
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Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Green
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
Contact
1274 Carling Ave, Ottawa, Ontario K1Z 7K8 Canada
Getting there
Ottawa Intl Airport9 km
Gatineau Airport13 km
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Reviews & more
722Reviews
496Photos
12Q+A
68Room tips
Traveller rating
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  • 42
  • 21
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Popular mentions
Comfortable beds, convenient to all points in Ottawa, clean and good to come ba k to after a long tiring day . In mid winter , having a good restaurant downstairs was a treasure .The elevator had to be reset too often , and we had long waits sometimes , or just climbed the
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Review collected in partnership with Best Western
Response from NiranA21, Manager at Best Western Plus Ottawa City Centre
Responded 4 days ago
Dear Safari35257887339, Thank you for taking the time to comment about your recent experience with us. I am pleased that we were conveniently located for you. It is always rewarding to hear that we were able to provide a clean and comfortable room for you to rest in after a long days work. I am sorry to hear about the inconvenience that was caused with the elevator and will certainly look into this. We look forward to welcoming you back in the future. Sincerely, Niran Abeysinghe
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Hotel's Favourite
We booked this hotel very last minute as we were passing through and finding new places to explore. Corianna checked us in and was absolutely amazing! We had never been to Ottawa and she took SO much time going over all the fun things there were to do nearby as well as
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Response from NiranA21, Manager at Best Western Plus Ottawa City Centre
Responded 19 Nov 2018
Dear Kyra404, Thank you for your wonderful review. It is very rewarding to hear such wonderful feed back regarding our staff. Corianna is indeed a great asset to our team and she goes above and beyond to provide as much information as possible to ensure our guests are well informed about what to explore when they visit the nations capital. I believe the staff member at the restaurant during the evening shift you are referring to is either Jory or James, who are also great ambassadors to our team. I regret that the experience during your breakfast was not so positive. I have shared your comments with the restaurant manager for follow up. We look forward to welcoming you again in the future. Sincerely, Niran Abeysinghe
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Room was clean, comfortable, looked like it had been recently upgraded.Front desk staff was efficient, professional, friendly.Reservation staff were excellent in ensuring a fully-accessible room for one person with very very limited mobility was guaranteed in advance.Restaurant
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Review collected in partnership with Best Western
Response from BWPOttawaCityCentre, Manager at Best Western Plus Ottawa City Centre
Responded 5 days ago
Thank you for the fabulous review! Efficient, professional, friendly and humorous...... Your gracious and kindhearted comments about all the service staff you met during your stay are very much appreciated! Glad to hear you enjoyed many of Cafe 1274's tasty menu options. Whenever you have occasion to come to Ottawa, be sure to give us a call and we will be happy to assist with any special accommodation requirements you might have. Thank you for your visit and we hope to welcome you back again soon. Sincerely, Adrienne E
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My boyfriend and i missed a flight to Cuba so we decided to stay at a hotel in Ottawa. I am a member of another resort facility in Florida so they recommend I stay at this hotel. The Hotel was great the staff even greater. We were treated with nothing but respect and quick and
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Review collected in partnership with Best Western
Response from BWPOttawaCityCentre, Manager at Best Western Plus Ottawa City Centre
Responded 1 week ago
Dear Journey, Thank you for the awesome 5 star rating! We are sorry you missed your flight to Cuba. I am so glad to hear the Best Western team were able to make your stay exceptional. Your comments are very much appreciated about the hotel being great and the staff even greater! Delighted to hear you found the room clean, comfy and conveniently located. I will be sure to pass all of your wonderful comments on to the entire team. Thank you for your recommendation of the hotel and we hope you can visit us again on your travels. Wishing you all the best in 2019. Sincerely, Adrienne E
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We spent Dec. 30th to Jan. 1st at the Best Western City Centre and were vary pleased with our stay. The room was clean and comfortable and the desk staff were lovely. As Best Western Plus members they sent us on the way with a choice of snack and beverage. Very thoughtful!
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Response from BWPOttawaCityCentre, Manager at Best Western Plus Ottawa City Centre
Responded 2 weeks ago
Dear ClareEliza92, We are delighted to hear you enjoyed your New Years stay with us at the Best Western Plus Ottawa City Centre. Thank you for all of the wonderful comments about your stay. From the clean, comfy rooms to the lovely and thoughtful Front Desk team! We are glad you enjoyed your beverages and snacks for the drive home. We hope you can visit us again soon, Winterlude is coming up in February. Wishing you all the best for 2019. Sincerely, Adrienne E
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa City Centre
The Two Queen Room with Pullout Couch at the BEST WESTERN PLUS Ottawa City Centre
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa City Centre
The Two Queen Kitchenette Suite at the BEST WESTERN PLUS Ottawa City Centre
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa City Centre
The Two Queen Kitchenette Suite at the BEST WESTERN PLUS Ottawa City Centre
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa City Centre
The Studio Suite with Kitchenette at the BEST WESTERN PLUS Ottawa City Centre
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Ottawa City Centre
The Studio Suite with Kitchenette at the BEST WESTERN PLUS Ottawa City Centre
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Is there a free EV charging station on site for patrons to use?
I am not sure sorry.
0 votes
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Do you have guest laundry facilities?
Yes you do
1 vote
Hi, the children's hospital is about 10-15 minutes from the hotel by car.
1 vote
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Sorry we are not within walking distance to any of the attractions mentioned. It is about a 10 minute drive. Thank you
0 votes
Our breakfast was included in the price.
0 votes
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123
"Corner suite on the top floor is nice, spacious and quieter"
"Ask for Crystal"
"We loved the top floor at the end of the hall as it was the quietest."
"Try for 2nd floor"
"Can't really provide guidance on how to select a preferred room, as I was on first floor, where the A/C did have some noise."
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PRICE RANGE
US$98 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western ottawaottawa best western
FORMERLY KNOWN AS
Best Western Plus Macies Hotel
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
121
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