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Best Western Plus Ottawa Downtown Suites

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#8 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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Best Western Plus Ottawa Downtown Suites
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1,371 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Ottawa Downtown Suites
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Showing 1,161: English reviews
Toronto, Canada
Reviewed 17 May 2016

- safety issues were unable to be addressed within 24 hrs; e.g. no working phone in the room and tub/shower safety bar loose and unusable. - room was not serviced for 6.5 hrs although our reservation was for three nights. We left at 9am returned at 3:30 tired from touring and found the room still not serviced. - very limited...

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Thank Kathy L
Orangeville, Canada
Reviewed 17 May 2016

We really enjoyed our stay. Accommodations were great, very central and we were able to take in many of the city sites. Breakfast was excellent. Delicious, hot and the variety was nothing we had ever seen before. The staff were attentive and always looking to please. Very impressed. Thanks again for assisting us in hosting our group. We had an...

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Thank Winterfeast
Fredericton, Canada
Reviewed 17 May 2016

Easy walking to downtown, great staff, nice hot breakfast, nice clean rooms. Really enjoyed our stay. This was my second time at this hotel and I will definitely will be back! Does not have a restaurant but there are many in the area. To go downtown you can just leave your car parked, which saves you from trying to find...

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Thank hj422016
Toronto, Canada
Reviewed 17 May 2016

I went there for tulip festival. I was so happy to book this hotel. Everything was way more than expectation-- best location, spacious room, friendly staff & great breakfast. I'd highly recommend this hotel to anyone visiting Ottawa.

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Thank JJ H
Oshawa, Canada
Reviewed 16 May 2016

Come to Ottawa regularly to visit my daughter and for cycling trips. Have stayed at a few hotels and this is in the top for sure!! Very clean comfortable room. Excellent breakfast! Much better than most for sure!! Staff was very friendly and efficient!! All in all very happy with my stay here.

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Thank Robin G
Canada
Reviewed 16 May 2016

We booked into this hotel and Jessica at the front desk checked us in. She was such an excellent person to deal with and so friendly. A great asset to the team. The rooms are beautiful and all the staff were friendly. We had a one bedroom suite with a separate living room, microwave, sink, etcl. Continental breakfast was supplied...

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Thank Enjoytravelling14
Reviewed 16 May 2016

Only there for one night, but it was terrific. Helpful staff, spotless room, awesome amenities, great location. Close to Elgin Street, where my meeting was, and lots of good restaurants. Only sorry I wasn't staying longer.

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Thank Ian C
South Africa
Reviewed 12 May 2016 via mobile

Breakfast: Was very basic. There wasn't much variety and not enough fresh options. The floors of the breakfast room were disgusting - they needed a good wash and it was the same every morning so I assume no one cleaned it during our stay here. Room: The room seemed clean. The bed however was extremely uncomfortable - it was a...

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Thank NatSouthAfrica
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear NatSouthAfrica, We would like to thank you for sharing a review of your stay. We always appreciate hearing from our guests. We were very sorry to hear that you did not have an enjoyable stay and that our breakfast offerings were not to your liking and our beds were not as comfortable as you would have liked them to...

Brantford
Reviewed 10 May 2016

Hotel is in a great location, walking distance to parliament and all the restaurants downtown. Our room was very clean, modern, spacious and comfortable. The buffet breakfast was a great inclusion and the food was quite good and was a good selection. The parking under ground is a bit tight if you have a big SUV. Would recommend to anyone...

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Thank 44isballn
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear 44isballn, Thank you very much for taking the time to post a review on Trip Advisor. We very much appreciate it and always love hearing from our guests. We are thrilled that you enjoyed your stay with us and were able to experience the flavour of our neighborhood! We appreciate your recommedations and look forward to having you back....

Barrie, Canada
Reviewed 10 May 2016

Great staff, clean rooms, and amenities! Breakfast was great, but very busy. Unfortunately I was top floor and the elevators were broken, which made for a long walk up and down. Parking was $20.00/night which was a bit pricey to stay on site, and our room had an adjoining room that was a bit rowdy, but all in all, great...

Review collected in partnership with Best Western
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Thank Jennifer C
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Jennifer C, We appreciate you taking the time to share a review on Trip Advisor. We always love hearing what our guests have to stay. Our elevator modernization is on track to be completed in June. We hope that you will join us again on your next visit to Ottawa! Regards, Andrew Busing Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more   less 

Additional Information about Best Western Plus Ottawa Downtown Suites

Address: 377 O'Connor St, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
Region: Canada > Ontario > Ottawa
Price Range: €91 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Ottawa Downtown Suites 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western
Hotel Style:
#3 Romantic Hotel in Ottawa
#3 Family Hotel in Ottawa
#3 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Ottawa Downtown Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Avoid street view rooms and connecting rooms for noise.”
 of 5 bubbles OBreadO, 18 Mar 2017 | Read review
“Room 408 overlooks Gladstone, comfy”
 of 5 bubbles Born2runLondon, 6 Mar 2017 | Read review
“location of the room is very noise at noite”
 of 5 bubbles lisaniasr, 28 Feb 2017 | Read review
“We were at the end of the hall and the room was very quiet.”
 of 5 bubbles ctichel1, 25 Feb 2017 | Read review
“Hotel is located in a primarily residential area and I feel that all rooms would be acceptable.”
 of 5 bubbles PapaHow, 15 Feb 2017 | Read review
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