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Best Western Plus Ottawa Downtown Suites

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#7 of 66 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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Best Western Plus Ottawa Downtown Suites
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1,293 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Ottawa Downtown Suites
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Showing 1,088: English reviews
mississauga, Canada
1 review
Reviewed 28 March 2016

The front desk personnel very co operative and this hotel is very nearby by museum and parliament house Breakfast is very good and dilicious i strongly recommend that stay this hotel and enjoy your trip

Review collected in partnership with Best Western

Helpful?
Thank Muhammad A
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Muhammad A, We're so happy to read that you will recommend our hotel and thank you for sharing your thoughts. We are so pleased to read that you enjoyed your time with us and your time in Ottawa. We look forward to inviting you back on your next visit. Regards, Andrew Busing Front Office Manager More 

Sherbrooke, Canada
1 review
Reviewed 28 March 2016

Great place to stay if going to a event at the TD Place... You can leave your car at the Hotel and use the bus transportation for free from 3 hrs. before event and 3 hrs after the event just show bus driver ticket stub.

Review collected in partnership with Best Western

Helpful?
Thank ericmac62
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear ericmac62, We hope you enjoyed your event at TD Place and we thank you for choosing to stay with us! We look forward to seeing you again on your return to the Nation's Capital. Regards, Andrew Busing Front Office Manager More 

Whitby, Canada
1 review
Reviewed 27 March 2016

Hotel was nice and had parking on site. Staff were helpful.The location is great. Breakfast food was amazing at the atmosphere was great. Check in and check out was simple and quick. I would stay at this hotel again

Review collected in partnership with Best Western

Helpful?
Thank Darin C
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Darin C, We are thrilled that your experience with us was such a positive one. Thank you for sharing your thoughts with the Trip Advisor Community. Our staff are always pleased to hear when they have made a difference in our guests stay and that our amenities are what they are looking for! We hope to see you again... More 

Montreal, Canada
1 review
Reviewed 26 March 2016

Very friendly and professional staff. Well appointed and comfortable rooms. Well located close to highways, downtown, parliament and government offices as well as museums, shopping, sports and restaurants!

Helpful?
Thank r0nm0r
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear r0nm0r, We are so happy to hear that all our staff that you encountered were friendly and professional. We will share your comments with them and they too will be thrilled! As well we are pleased that you enjoyed our hotel rooms, our amenities and our neighborhood. We look forward to seeing you again on your next visit. Regards,... More 

Carrières sur Seine
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 March 2016

Easy access, clean, all accommodations. Breakfast to improve. We stayed here one night past week, this hotel is perfect for that purpose. This hotel is located really well for exploring downtown Ottawa.

Helpful?
Thank jmzimolo
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear jmzimolo, Thank you for taking the time to post a review on Trip Advisor. We truly appreciate it. We are sorry to hear that you our breakfast did not wow you. If you have suggestions for us we always love hearing them from our guests! I can be reached by phone at 613-288-0986 or via email at andrew@victoriapark.com if... More 

charlottetown, Canada
2 reviews
Reviewed 25 March 2016

This hotel is nice, the services is also have a good quality, the breakfast is nice, and the in-room internet has a high speed too! The only thing we don not satisfied is that the water of the tub's sometimes is so hot or cold.

Review collected in partnership with Best Western

Helpful?
Thank Denghua N
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Denghua N, Thank you very much for sharing your review with the Trip Advisor Community. We always appreciate hearing from our guests. We're happy to hear that you enjoyed what our hotel had to offer including the Internet but were troubled to hear that you had challenges with the temperature of the water in your suite. Your comments have... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2016

The hotel was great, nice clean rooms, friendly and helpful staff, excellent house keeping, nice amenities (I stayed in the sauna a few times) and the free morning breakfast was so good, I could go on and on but if you have the Dollars and want a hassle free experience I would recommend it. P.S. This hotel is located really... More 

Helpful?
1 Thank Chris B
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Chris B, Thank you very much for taking the time to share your thoughts about your recent stay with us! We very much appreciate hearing from you. It is wonderful to hear that you enjoyed your suite, our staff were friendly and you enjoyed your breakfast. It sounds like you were able to explore our neighborhood as well! We... More 

Tecumseh, Canada
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 March 2016 via mobile

Stayed here this past weekend as we are in a curling bonspiel at the Ottawa Curling Club one block away. The hotel is extremely clean. The room was very nice with lots of pillows, a flat screen TV, sitting area, a small fridge, microwave, and even dishes. The water pressure wasn't great, but there was always hot water. The bathroom... More 

Helpful?
Thank jetboyb747
BWPLUSOttawaDowntown, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear jetboyb747, Thank you very much for taking the time to post a review of your recent stay with us. We enjoyed having you as our guest and look forward to having you back with us on your next trip. Its wonderful to hear that you enjoyed our hotel and the amenities however we are troubled to hear that you... More 

Melbourne, Australia
Level Contributor
5 reviews
Reviewed 21 March 2016

I stayed here one night only (for business purposes), and I think that this particular hotel is perfect for that purpose. It is nestled in a handy location close to the city centre. For longer stays (and for personal travel), I'd stay somewhere that has a little more space and more amenities. For example, there is underground parking (approx. $20... More 

Review collected in partnership with Best Western

Helpful?
Thank Daniel M
Strathroy, Canada
2 reviews
Reviewed 21 March 2016

Stayed with a family of 4 in a double room with kitchenette. Small, but clean room. Good deal where you stayed for 2 nights and got the 3rd night free. A 15 minute walk to downtown in a good location. The breakfast was excellent. Many choices of hot and cold breakfast items. Staff at front desk were very friendly and... More 

Helpful?
Thank n27duarte

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more   less 

Additional Information about Best Western Plus Ottawa Downtown Suites

Address: 377 O'Connor St, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
Region: Canada > Ontario > Ottawa
Price Range: €91 - €205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Ottawa Downtown Suites 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western
Hotel Style:
#3 Family Hotel in Ottawa
#3 Green Hotel in Ottawa
#3 Romantic Hotel in Ottawa
#5 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Ottawa Downtown Suites staff and other travellers.
12 questions
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Questions? Get answers from Best Western Plus Ottawa Downtown Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was very clean and large Everything you need you will find in kitchen”
 of 5 bubbles ahotaki, 25 Nov 2016 | Read review
“Ask what the view is out your window. I unfortunately, had a wall to look at.”
 of 5 bubbles Mani2lady, 16 Nov 2016 | Read review
“we were on 5th floor non smoking facing Gladstone.”
 of 5 bubbles sqbubby, 1 Nov 2016 | Read review
“Check in early and get a room on a higher floor. Preferably one that has recently been renovated.”
 of 5 bubbles Dandym2017, 27 Oct 2016 | Read review
“Depends on your needs. We were on a non-smoking floor.”
 of 5 bubbles ginzalites, 18 Oct 2016 | Read review
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