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Best Western Plus Ottawa Downtown Suites

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#9 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersSilver level
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Best Western Plus Ottawa Downtown Suites
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1,397 Reviews from our TripAdvisor Community

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Showing 1,183: English reviews
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Petrolia, Canada
Reviewed yesterday NEW

Another comfortable night at a Best Western. Usually on business but this time a family outing. My wife was happily impressed. The service and location were greatly appreciated. I choose the Best Western hotels because I know what i am getting.

Review collected in partnership with Best Western
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Helpful?
Thank A872SNkevinc
Kingston, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Recently stayed here during a 3 day trip to Ottawa. Check-in - very quick at the front desk Staff - everyone was very friendly and helpful with my requests. Well done everyone. Room - The room was very clean and comfortable. The beds were comfortable to sleep on but realizing this is subjective to individual tastes. The room I stayed...

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Helpful?
Thank Alan M
About Hotel's Favourite Review
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Alan M, Thank you very much for staying with us and for sharing your feedback on Trip Advisor. We always appreciate hearing from our guests. We were thrilled to hear that your check in was efficient and friendly and you found your room to be clean and comfortable. As you mentioned we are within walking distance to all the...

Toronto, Canada
Reviewed 2 days ago NEW

The sauna and the fitness centre made my stay one of the best business trip I had. The rooms are quiet and the staff helpful. I requested specific furniture for the boardroom I booked there and they were able to accommodate my requests without problem.

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Helpful?
Thank Protravellady
South Florida, Florida
Reviewed 2 days ago NEW

Plenty of restaurants nearby, just far enough from downtown core to be quieter. Free street parking from 7PM to 8 AM, instead of having to pay for Hotel parking. Staff were so efficient, Breakfast included, plenty of variety. Rooms clean and fresh

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Helpful?
Thank allizbal
Toronto, Canada
Reviewed 4 days ago NEW

great location,walking to all attraction, restaurants,coffee shops,and also to rideau canal. Easy to get to hotel if driving,close by to highway. Staff at front desk as usual very friendly and helpful. Jennifer and Amina were professional and always had a smile ready to help. Employees like them,makes me return to this hotel. Breakfast was good,could use a little more variety...

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Helpful?
Thank toronto010
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear toronto010, Thank you very much for taking the time to share a review on Trip Advisor. We appreciate hearing feedback from all of our guests. I'm thrilled that Jenn and Amina were so accommodating and that you enjoyed your stay with us. Thank you very much for your loyalty and we look forward to seeing you again soon. Regards,...

Toronto, Canada
Reviewed 1 week ago

Perfect place when visiting Ottawa.. Away from the madness but close enough to enjoy it. Great if cycling or walking... lots of restos near by.. Quiet clean and comfortable. Parking: $21 day, free if you have an electric car.

Review collected in partnership with Best Western
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Helpful?
Thank 283jburke
Barrie, Canada
Reviewed 1 week ago

Spent good Friday until easter Sunday. Booked a room with 2 double beds, were upgraded for free to a suite with a separate bedroom and 2 televisions. Room was spacious and clean. Breakfast buffet was good. Had a good variety to choose from. Was within walking distance of many restaurants on Elgin Street. If you're up for a longer walk...

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Helpful?
Thank Rick Janine G
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Rick Janine G, We are so pleased that we were able to host you and your family over Easter Weekend and the suite you reserved worked well for you. Thank you for taking the time so share your thoughts with us. We always appreciate hearing from our guests. We are thrilled that you were able to explore the sights...

Mississauga, Canada
Reviewed 1 week ago

We had a great 2-night stay here over the Easter weekend. We were greeted by lovely staff, who were always available. The cleaners were absolutely great too, everyone was so friendly and helpful. The room was spotless, warm and beds comfortable. It was a great location, easy access to everything. Breakfast wasn't the best, but it was enough for us....

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Helpful?
Thank MartaKKolodz
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear MartaKKolodz, We are happy to hear that you had a great Easter Weekend stay. Thank you for your generous feedback. It's so heartwarming to hear that our staff interactions with you were friendly and personal. We hope we will have an opportunity to see you again soon. Regards, Andrew Busing Front Office Manager

Timmins
Reviewed 1 week ago

Stay here every time we visit Ottawa, great location close to downtown Starbucks has underground parking. Friendly staff and comfortable rooms. We always get a suite and we feel at home with all the extra space.

Review collected in partnership with Best Western
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Helpful?
Thank Kathy C
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear Kathy C, We are so thrilled to hear that we are your hotel of choice while visiting Ottawa. Thank you very much for your continued loyalty. We appreciate hearing from you. We look forward to seeing you again! Regards, Andrew Busing Front Office Manager

fårevejle
Reviewed 1 week ago

Room were very good, clean and with a fine view. Staff was very good and very friendly. Also very good helping when needed. The continental breakfast were very OK. The hotel are in a area close to most attractions.

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Helpful?
Thank ejnert s
OttawaDowntownSuites, Front Office Manager at Best Western Plus Ottawa Downtown Suites, responded to this review

Dear ejnert s, Thank you very much for taking the time to share a review. We appreciate it very much. We are so happy to hear that your interactions with our staff were friendly and that you enjoyed your breakfast experience. We look forward to welcoming you back in the near future. Regards, Andrew Busing Front Office Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs and waffles, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! ... more   less 

Additional Information about Best Western Plus Ottawa Downtown Suites

Address: 377 O'Connor St, Ottawa, Ontario K2P 2M2, Canada (Formerly BEST WESTERN PLUS Victoria Park Suites)
Region: Canada > Ontario > Ottawa
Price Range: €101 - €208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Ottawa Downtown Suites 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Orbitz, Hotels.com, Priceline, Best Western, Booking.com, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western Plus Ottawa Downtown Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western
Hotel Style:
#3 Family Hotel in Ottawa
#3 Romantic Hotel in Ottawa
#4 Green Hotel in Ottawa
#5 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Ottawa Downtown Suites staff and other travellers.
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Questions? Get answers from Best Western Plus Ottawa Downtown Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better wiev”
ejnerts, 17 Apr 2017 | Read review
“Higher floor room and south facing rooms have a good view.”
angelavvvv, 15 Apr 2017 | Read review
“I stayed on the 4th floor and found it to be quiet”
317AlanM, 29 Mar 2017 | Read review
“Avoid street view rooms and connecting rooms for noise.”
OBreadO, 18 Mar 2017 | Read review
“Room 408 overlooks Gladstone, comfy”
Born2runLondon, 6 Mar 2017 | Read review
5 of 5