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Holiday Inn & Suites Ottawa Kanata

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#25 of 66 Hotels in Ottawa
Certificate of Excellence
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Holiday Inn & Suites Ottawa Kanata
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330 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Reviewed 1 week ago via mobile

The rooms were good and so was the service. Pretty much what is expected out of a good hotel. The internet service however, is abysmal. In this day and age, everything is done through the Internet and it is absolutely unbelievable that the Internet at a hotel in the year 2017 could be so slow and unreliable. It's as if...

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Helpful?
1Thank Mac J
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Mac I'm glad to hear that our rooms and service met your expectations during your recent stay with us. On the other hand I'm sorry to hear that you experienced problems with our internet. We have recently undergone a complete technology upgrade of our wireless internet service including increased bandwidth and access points on each guest floor. Since then...

West Seneca, New York
Reviewed 1 week ago

We stayed at the Holiday Inn Kanata for a hockey tournament in the area. I found the rooms to be very clean and the bed was very comfortable. The heating/cooling system was really quiet as well. The staff was friendly and accommodating. They allowed some of the groups to utilize a meeting room for some socializing to keep the noise...

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Helpful?
Thank Gary P
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Gary We're so happy to hear that you and your team enjoyed your stay with us. We do try to ensure that all our guests enjoy and fun and restful time while staying with us. From the clean rooms and friendly service, we're glad to hear that we had all your needs covered. We do look forward to welcoming...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

This is my first longer-than-a-week stay at a Holiday Inn hotel. I have to say I'm pretty impressed. So let me summarize Bed : Super comfortable. I got upgraded to a King size.. really nice! Cleanliness : Spotless, bathroom/toilet all on point. Shower hot water all working nicely. Amenities - Coffee maker (keurig) in room, mini fridge, microwave. Wireless wifi...

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Helpful?
Thank Kenpoh
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Kenpoh Thank you very much for your wonderful review and summary of your stay with us! We're so happy to hear that we made you feel comfortable and welcomed during your extended stay with us. From our clean rooms to our friendly service and of course our onsite restaurant it sounds like we had all your needs covered. We...

toronto
Reviewed 3 weeks ago via mobile

We had occasion to do a last minute unplanned trip to Ottawa to visit a sick family member on Christmas Day. We called ahead to book a restaurant as I suspected many places were closed. I called Paul at the front desk for suggestions but he went the extra mile and called back while we were in transit. He called...

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Helpful?
Thank cober
Reviewed 17 December 2016 via mobile

In town for three nights. Rooms are average. In house restaurant is poor and overpriced. PARKING SUCKS. have to park at the mall across the street. There has to be better. Pool is very small, and crowed.

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Helpful?
Thank Tallguy905
IHGService, Guest Relations Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Tallguy905, Thank you for taking the time to review our hotel. It is regrettable that you found our rooms only at average best and condition of our parking and indoor pool facilities was a letdown. Kindly accept our sincere apologies for falling short of your expectations. I have taken note of your valuable feedback, this will be forwarded to...

Memmingen, Germany
Reviewed 7 December 2016

It was a good stay at the hotel. However, the breakfast was a little strange: only ordered menus or dishes from the menu. And almost nothing close to a European taste, no fruits, no whole grain, no jam, no small bread, no choice. The yogurt cost 3.50 dollars. The breakfast fulfills the stereotype for unimaginative and unhealthy American food. Not...

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Helpful?
Thank TrixiAction
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Thank you for choosing our hotel for your recent stay in Kanata. It is regrettable that our food and beverage did not live up to your expectations. I apologize for any inconvenience this may have caused. We hope you'll come back again in the future and give our onsite restaurant another try! Warm Regards, Alana Haining AGM

Reviewed 3 December 2016 via mobile

We stayed at the Holiday Inn and Suites in Kanata for one night. Upon seeing the pictures of the pool online and reading the reviews, we knew that this was the hotel we wanted to book. We also wanted the "FREE" breakfast, so we paid an extra $16 to get it when we booked the room. When we got to...

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Helpful?
Thank Shannon H
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Good afternoon Shannon, Thank you for staying with us here at Holiday Inn & Suites Kanata. Some of our rooms do come with the full breakfast for 2 people but unfortunately we do not have a breakfast option for 4 people. We did have some hockey teams that were staying with us and they defiantly made good use of the...

Sturgeon Falls, Canada
Reviewed 2 December 2016

Stayed 2 nights for conference. Clean room, comfortable beds and pilllows. many restaurants within walking distance.. Realized I left my watch in the room while on my way back home. Called hotel who assured me they would send it to me. Next day, received my watch via Puralator in protective wrapping. Thanks!

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Helpful?
Thank _piocarole
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Guest I'm so happy to hear that you enjoyed your 2 night stay with us. Having a clean, comfortable room to rest in while attending a conference certainly helps to make being away from home easier! I'm also very happy to hear that our Housekeeping department was able to return your lost item so quickly and efficiently. I'll be...

Napanee, Canada
Reviewed 17 November 2016

Stayed at the hotel for a conference. Great food, clean hotel, courteous staff. The suites are a good size and the beds and pillows are very comfortable. Great location off the highway. 5 minutes from the outlet mall and walking distance to restaurants & shopping.

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Helpful?
Thank Whennie78
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear Whennie78 We're happy to hear that you enjoyed your stay with us while attending a conference in Kanata. It's great that you were able to enjoy all our hotel and surrounding area has to offer; mixing a little pleasure with your business! We look forward to welcoming you back again the next time your travels bring you to Kanata....

Ottawa
Reviewed 14 November 2016

A great place for a wedding reception. They took care of everything. The banquet room was ideal. All the guests enjoyed their food and service. The staff were wonderful with respect to dealing with our requests both before and during the reception. In the end it was a relaxed enjoyable affair. The costs was very reasonable. Highly recommended!

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Helpful?
Thank hausl
KADOttawa, Manager at Holiday Inn & Suites Ottawa Kanata, responded to this review

Dear hausl We know what a stressful event a wedding can be, so it's wonderful to hear that you and your family were able to experienced a "relaxed enjoyable affair" while at Holiday Inn Kanata. I'm so glad that our friendly staff were able to assist you with all the details and serve you delicious meal. We hope to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We invite you to stay and experience our award winning hotel! Our friendly staff are waiting to exceed your expectations. From the signs to genuine service, from the lobby to our guest rooms - you'll see and feel the difference at Holiday Inn(R) & Suites Ottawa Kanata, a proud member of the IHG family, from the moment you arrive. Our hotel is only minutes from the Canadian Tire Centre, home to the NHL Ottawa Senators Hockey Club as well as world class concerts & events, the Bell SENSplex, Tanger Outlets, and right next door to the Kanata City Walk Centrum Retail & Entertainment District featuring over 50 exciting shops and restaurants. Enjoy movies at Landmark Cinemas, swimming at the Kanata Wave Pool, skiing at Mount Pakenham and Calabogie Peaks, and skating on the Rideau Canal, the longest skating rink in the world. With immediate easy access from highway 417, we are just a short 20 minute drive to downtown Ottawa, centrally located in the heart of Kanata, within minutes of major corporate, high technology, Department of National Defence (DND) and government offices. Enjoy the warmth and comfort that our "smoke free" guest rooms & suites provide, designed with taste and style to make you feel right at home complemented with crisp white linens, duvets, and a selection of individually marked soft and firm pillows. Our spacious Queen Suites offer the additional conveniences of a living parlour, microwave, small fridge, and a wet bar. Our Executive Level guests enjoy enhanced amenities including secured floor access and full hot or continental breakfast. Our employees are ready and able to care, inspired to take action, loving our guests every step of the way. A multi recipient of Ottawa Tourism's Star Property of the Year for exemplary guest service - our number one goal is to deliver a "Great Hotel, Guests Love"!. ... more   less 

Additional Information about Holiday Inn & Suites Ottawa Kanata

Address: 101 Kanata Avenue, Ottawa, Ontario K2T 1E6, Canada
Region: Canada > Ontario > Ottawa
Price Range: €132 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Ottawa Kanata 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Holiday Inn And Suites Ottawa Kanata
Holiday Inn & Suites Ottawa Kanata Hotel Kanata
Holiday Inn Ottawa
Holiday Inn Kanata
Holiday Inn Select Hotel
Kanata Holiday Inn
Hotel Style:
#10 Business Hotel in Ottawa
#15 Family Hotel in Ottawa
#20 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Ottawa Kanata staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Holiday Inn & Suites Ottawa Kanata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was very nice.”
 of 5 bubbles LyndaTen, 3 Nov 2016 | Read review
“Request a room that includes free breakfast and faces the Centrum”
 of 5 bubbles SallyC179, 17 Oct 2016 | Read review
“I really liked the suite because it was so roomy. From what I saw of the other hotel rooms they were less spacious but lovely and clean.”
 of 5 bubbles 6162, 16 Oct 2016 | Read review
“Not room 825 anything else”
 of 5 bubbles ryandN8763TY, 5 Sep 2016 | Read review
“shop around in the area! try the Marriot next door”
 of 5 bubbles CarolandIra, 14 Aug 2016 | Read review
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