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Holiday Inn Express Hotel & Suites Ottawa Airport

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#30 of 66 Hotels in Ottawa
Certificate of Excellence
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306 Reviews from our TripAdvisor Community

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Showing 296: English reviews
ottawa
Reviewed 9 November 2014

We had a girls weekend and stayed in a one bedroom suite. It was perfect! The room had everything we needed and the beds were comfortable. The front desk staff made us feel very welcome. Thanks Kimberley and the other ladies for taking such good care of us! We will definitely return and highly recommend this hotel!

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Helpful?
1Thank foxhillOttawa
stratty
Reviewed 19 October 2014

I stay with IHG brand every week almost and this is an OUTSTANDING property. The moment I arrived I was greeted and treated with exceptional guest service. The room was great, clean, modern. The staff was super friendly and professional. We were there holding interviews for our company and Jay at the front desk was fantastic. My company spends a...

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Helpful?
1Thank k-didder
GuestServicesOttawa, Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear k-didder, We truly appreciate your wonderful feedback. We have passed on your comments to Jay and our manager Sandra. We work very hard to ensure our guests receive the very best service we can provide each and every day and I am glad we met your expectations. We look forward to having you with us again. Warm Regards, Guest...

Ontario
Reviewed 10 October 2014

Every year we go to Ottawa for business meetings and most of the time we stay Downtown, but this time the meetings took place close to Airport, so we found the closes hotel to our destination. It seemed like a good idea at a time. Unfortunately, we found out upon our arrival that this hotel is located in the middle...

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Helpful?
Thank Polie76
GuestServicesOttawa, Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Polie76, Thank you for taking the time to share your experience with the Holiday Inn Express Hotel Ottawa Airport. We greatly appreciate feedback from our valued guests like you as it is vital to our improvement. We sincerely apologize for any inconvenience you experienced with the hair dryer. It is obvious that although we attempted to do all the...

Albany, New York
Reviewed 16 September 2014

One of the nicest Holiday Inns I've ever stayed in. Clean, modern amenities, helpful staff, huge rooms, and great free breakfast. Was vacationing in Ottawa for 3 days and looking for a place close to downtown, but without the downtown hotel hassles and expenses (parking, wifi, etc.). This hotel served my needs perfectly. An easy 15 minute drive and you...

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1Thank 603jimk
Laval, Canada
Reviewed 10 September 2014

This hotel is located not too far from the airport. There is a Park and Fly where you can leave your car if you are going away for an extended time. There is a lot of construction in the area and not too much else as it is a new area. The hotel is clean and the staff is pleasant....

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1Thank Stephanie-6146
Ilinois
Reviewed 3 September 2014

Hotel provided friendly airport pick-up, transportation to a local restaurant, and to a car rental business. The area is being built up, so construction surrounding the hotel. However, a short walk to the edge of the property, there is a mini-mall with a pizza restaurant, a Chinese take-out place and the "Royal Oak" Pub. Didn't try the first two but...

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Thank redfam
Kingston, Canada
Reviewed 2 September 2014

I stayed 5 days for business at this hotel. At breakfast I enjoyed the vast selection. During the evening I used the gym, pool and the whirlpool. My room was clean and with the normal standard we expect for an Holiday Express. The only negative, I have for this property is the noisy AC/Heating system they have.

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1Thank Frenchy692013
Saskatoon, SK Canada
Reviewed 22 August 2014 via mobile

I choose to stay at Holiday Inn chain due to the consistent quality. This HI express maintains the quality that I expect. Nice and new hotel. Heating/Cooling system a wall unit but was fairly decent. I am not a fan of these types of systems as they are inconsistent. These are new units which were consistent. Generally a nice hotel.

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1Thank Laen27
Canada
Reviewed 2 August 2014

I had to book this hotel at the last minute and was a little bummed that it wasn't one of my regular swanky hotels. Well I was super surprised and sooooo happy when I walked in. They were so friendly! and the rooms were SO clean. Also the breakfast was yummy yummy yummy and I can't believe how cheap it...

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3Thank trravellersforyou
Vaughan, Canada
Reviewed 30 July 2014

Love this location. Most of the things are consistent with Holiday Inn Express brand hotels else where. It is quiet, the service is great. The front desk staff (Jack and Greg) are really friendly and helpful. Breakfast is typical, but I see they have Greek yogurt and hard boiled eggs which I like very much. Eating area is spacious and...

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1Thank YorkRegionYnot

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ottawa Airport Hotel Offers a Free Airport Shuttle From 5 AM-11 PM Located right outside Ottawa near Ottawa Macdonald-Cartier International Airport, the Holiday Inn Express Ottawa Airport is a great place to begin your Canadian vacation. With close proximity to Ottawa s biggest leisure and business attractions, you will find a comfortable stay at an affordable price. For the business traveler, our Ottawa hotel is just a few kilometers away from Centurion Conference and Event Center. You can also get to the heart of downtown Ottawa quickly and easily, as it is just twelve kilometers from our airport hotel. Ottawa s information technology industry is right at your fingertips with businesses such as Black Coral and Apple Canada within ten kilometers of our hotel near Ottawa International. Ottawa s many tourist attractions are all located within a short distance of our hotel near Ottawa airport. Parliament Hill is just 12 kilometers away, in the heart of downtown Ottawa. A little further away from our Ottawa airport hotel is Mont Cascades. This mountain offers skiing in the winter and hiking trails in the summer. During your stay at our hotel near Ottawa International, you can take advantage of the indoor heated pool & whirlpool spa and the free Internet access. Come Stay Smart with us at the new Ottawa airport hotel and see what Ottawa has to offer. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Ottawa Airport

Address: 2881 Gibford Dr, Ottawa, Ontario K1V 2L9, Canada
Region: Canada > Ontario > Ottawa
Price Range: €96 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ottawa Airport 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa
Hotel Style:
#15 Romantic Hotel in Ottawa
#21 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Ottawa Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Ottawa Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“busy place, book in advance.”
 of 5 bubbles 271jitm, 8 Jan 2017 | Read review
“Try to stay away from the elevator, not because of the noise from the elevator, but you can sometimes hear late arriving guests.”
 of 5 bubbles DrGreg1963, 30 Jun 2016 | Read review
“Book early since it can fill up fast”
 of 5 bubbles jkn252, 15 Jun 2016 | Read review
“ground floor room the best”
 of 5 bubbles Zappafan5797, 18 May 2016 | Read review
“We stayed in a room right by the pool and it was quiet...”
 of 5 bubbles LOTUS1970, 10 Apr 2016 | Read review
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