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Holiday Inn Express Hotel & Suites Ottawa Airport

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#25 of 67 Hotels in Ottawa
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Holiday Inn Express Hotel & Suites Ottawa Airport
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325 Reviews from our TripAdvisor Community

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Showing 315: English reviews
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Toronto, Ontario
Reviewed 4 days ago NEW

A great hotel where I like to stay whenever I'm in capital city. The hospitality from the staff is awesome. You get a super warm welcome from the front desk when you check in. And if you are lucky and come at the right time there is cookies available also.

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Helpful?
Thank 448dkumar
Reviewed 6 days ago NEW

Good hotel as usual but has slipped a bit from my many previous visits. Heater was noisy and on every 15-20 minutes all night which I don't remember from previous visits. The breakfast was more a snack and very salty and greasy meats! Coffee very tasteless too.

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Helpful?
Thank Barry H
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Barry H Thank you for taking the time to review our hotel. I am disappointed to read we did not meet your expectations this time. We strive to deliver guests with a great experience and fell short of our goal this time. Please note I will be sure to get maintenance management on top of this and will pass...

Guangzhou, China
Reviewed 6 days ago NEW

The hotel was convenient for the airport and direct routes to downtown took only fifteen minutes. Hotel was quiet. The staff were all friendly. The pool and fitness areas were small but adequate. The breakfast was hot and coffee and tea were available throughout the day.

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Thank Kathie L
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Kathie L Thank you for taking the time to review our hotel. We are delighted to read your enjoyed your stay with us and the location was to your convenience. We hope to welcome you back in the near future. Sincerely, Kristie P

Kingston, Ontario
Reviewed 1 week ago

Happy & friendly service and nice rooms. Good continental breakfast service and plenty of restaurants within walking distance. Reasonably competitive price considering that it included the Park and Fly service.

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Helpful?
Thank lssound
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Issound Thank you for taking the time to review our hotel. We are delighted to read you enjoyed your stay with us. Our wonderful staff work hard to ensure guests are left with a great experience. We hope to welcome you back in the near future. Sincerely, Kristie P

Kenora
Reviewed 1 week ago

I was here for one night, after arriving at the airport and before starting off by car. This hotel is quite close to the airport, easy to find and park. Hotel layout and breakfast is standard Holiday Inn Express. Clean and quiet rooms. There is a restaurant across the street, but it was too late and didn't go. I would...

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Helpful?
Thank paula_eyler
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Paula_eyler Thank you for taking the time to review our hotel. We are delighted to read you enjoyed your recent stay with us. We hope to welcome you back in the near future. Sincerely, Kristie P

Belleville, Canada
Reviewed 1 week ago

From the moment we stepped inside, we we felt welcome. Parking had been a breeze. The two people working behind the desk greeted us in a friendly manner. Our check-in was fast and efficient. Our room was roomy, comfortable, quiet, and clean. The beds were great and the pillows were perfect. Our only complaint was that we could not maintain...

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Helpful?
Thank MBL L
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear MBL L Thank you for taking the time to review our hotel. It's wonderful to read you had an excellent stay. Meeting or Indeed exceeding guest expectations is important to us, we thank you for noticing all the great things about our hotel. We appreciate the great feedback especially about our outstanding team. We look forward to welcoming you...

Toronto, Canada
Reviewed 2 weeks ago

Hotel was nice, beds comfortable. Good location. Breakfast was okay. Pool was disappointing. Water temp was cool & smaller than I expected. But overall stay was good. Lots of places close by. Restaurants within walking distance.

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Helpful?
Thank Tim J
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Tim J Thank you for taking the time to review our hotel. We are delighted to read your overall stay was great. Please accept my apologies for the inconvenience you experienced with the pool, rest assure I have passed this on to maintenance management and will be looked into. We hope to welcome you back on your next visit...

Victoria, British Columbia
Reviewed 2 weeks ago

Quick check in. Friendly, helpful staff. Room and amenities were great. Breakfast was very good. Close proximity to airport and the shuttle took only 5 minutes. Restaurants were within walking distance.

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Helpful?
Thank 711deboraho
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear 711deboraho Thank you for taking the time to review our hotel. We are delighted to read your enjoyed your stay. We strive to provide excellent service and reviews like these let us know we are doing our job right. We look forward to welcoming you back in the near future. Sincerely, Kristie P

Calgary, Alberta, Canada
Reviewed 2 weeks ago

I have been here a couple of times and its a good little place. I think its relatively new but if not its been updated well. The staff are pleasant and friendly. My only issue would have been the breakfast but it was adequate. There are a couple of restaurants that are close. Its a good place to stay near...

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Helpful?
Thank Jon R
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Jon R Thank you for taking the time to review our hotel. We are pleased to read you enjoyed your recent stay with us. It's wonderful to hear you are a returning guest and we thank you for your loyalty. We look forward to welcoming you back on your next stay. Sincerely, Kristie P

Courtice, Canada
Reviewed 3 weeks ago

Great hotel, close to airport and highway. Large parking lot - excellent service. I am regular at this hotel and always get my room upgraded. Staff very helpful as well. they know me by my voice. Lots of good resturants close by

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Helpful?
Thank Angie P
GuestServicesOttawa, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ottawa Airport, responded to this review

Dear Angie P Thank you for taking the time to review our hotel. We are delighted to read your enjoyed your stay with us. We appreciate your loyalty and your continued trust in our hotel and our staff. It's great to hear you are well taken care of by our outstanding team. We look forward to your next stay. Sincerely,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Ottawa Airport Hotel Offers a Free Airport Shuttle From 5 AM-11 PM Located right outside Ottawa near Ottawa Macdonald-Cartier International Airport, the Holiday Inn Express Ottawa Airport is a great place to begin your Canadian vacation. With close proximity to Ottawa s biggest leisure and business attractions, you will find a comfortable stay at an affordable price. For the business traveler, our Ottawa hotel is just a few kilometers away from Centurion Conference and Event Center. You can also get to the heart of downtown Ottawa quickly and easily, as it is just twelve kilometers from our airport hotel. Ottawa s information technology industry is right at your fingertips with businesses such as Black Coral and Apple Canada within ten kilometers of our hotel near Ottawa International. Ottawa s many tourist attractions are all located within a short distance of our hotel near Ottawa airport. Parliament Hill is just 12 kilometers away, in the heart of downtown Ottawa. A little further away from our Ottawa airport hotel is Mont Cascades. This mountain offers skiing in the winter and hiking trails in the summer. During your stay at our hotel near Ottawa International, you can take advantage of the indoor heated pool & whirlpool spa and the free Internet access. Come Stay Smart with us at the new Ottawa airport hotel and see what Ottawa has to offer. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Ottawa Airport

Address: 2881 Gibford Drive, Ottawa, Ontario K1V 1C3, Canada
Region: Canada > Ontario > Ottawa
Price Range: €97 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ottawa Airport 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa
Hotel Style:
#15 Romantic Hotel in Ottawa
#21 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Ottawa Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Ottawa Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very clean”
angiep399, 2 Apr 2017 | Read review
“Try to stay on top floor.”
Tootsie20, 25 Mar 2017 | Read review
“busy place, book in advance.”
271jitm, 8 Jan 2017 | Read review
“Try to stay away from the elevator, not because of the noise from the elevator, but you can sometimes hear late arriving guests.”
TheTravelDoctor2000, 30 Jun 2016 | Read review
“Book early since it can fill up fast”
NKJ2, 15 Jun 2016 | Read review
5 of 5