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All reviewsmobility issuesonly thing missingoff the highwaygo traintoronto trafficroom was cleanwireless internetmy mother in lawstaff were courteouseasy accessexcellent stayshort staygreat sleepcomplimentary breakfastupon checkfridge and microwaveadam
The hotel is very conveniently located next to highway 401. Our room was clean and the staff was very friendly. The beds were very confortable also. Beware, the hotel has no pool and no lundry facility. Breakfast is a bit different. The food is in...More
Response from bwoshawa, General Manager at Best Western Plus Durham Hotel & Conference CentreResponded 21 July 2018
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations especially the friendly experience you had with our Staff. We work hard to deliver an exceptional guest...More
Beware of the major price up-charge for weekend stays!
There was plenty of parking if you are travelling with a truck and cargo trailer.
Easy access from the 401 IF you know how to get to it from the 401 Exit (#415) -- Hotel can't...More
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Response from bwoshawa, General Manager at Best Western Plus Durham Hotel & Conference CentreResponded 20 July 2018
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we...More
We stayed here during a lacrosse tournament, with 4 age 16-21 girls in each player room. Coaches and parents in different rooms. Toilet stopped working i my daughters room on Saturday and they gave the girls a plunger to fix it! So they went without...More
Response from bwoshawa, General Manager at Best Western Plus Durham Hotel & Conference CentreResponded 25 June 2018
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations.
Your satisfaction is important to us and we will be using the feedback you...More
Outside the hotel looks a bit dated.
But the welcome was warm.
Got to my room, which was clean, updated and pleasant.
Had the breakfast which was good, plenty of choice. Had a room on the same side as the motorway but was still quiet....More
Response from bwoshawa, General Manager at Best Western Plus Durham Hotel & Conference CentreResponded 18 June 2018
Thank you for sharing your feedback regarding your stay! I am glad that your stay was a pleasant one. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that...More
Stayed here for a night with my family while visiting Whitby. A bit group of hockey kids were staying there as well, and were very loud and inconsiderate. Got woken up by them running up and down the halls at 2AM yelling, and the parents...More
Thank Claire L
Response from bwoshawa, General Manager at Best Western Plus Durham Hotel & Conference CentreResponded 5 June 2018
Dear Claire L
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.I am very sorry to hear the inconveniences you had during the...More