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Holiday Inn Express Hotel & Suites North Bay

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Holiday Inn Express Hotel & Suites North Bay
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257 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Reviewed 1 week ago via mobile

The hotel was clean quite and comfortable. The lobby staff were very accommodating and pleasant. The only downfall much like all of the Holiday Inn Express is that the continental breakfast was a little weak. Overall it was a pleasant experience.

Thank P M
Front Desk G, Team Mamber at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you taking the time to give us valuable feedback on your stay at our hotel. It always our goal to make your stay like a home away from home. Our staff love to make your stay with us a great experience. We are sorry you do not enjoy our Holiday Inn Express Smart Start breakfast buffet. Our hot/cold buffet...

Toronto, Canada
Reviewed 4 weeks ago via mobile

Such a clean hotel! Very quiet. Had a great sleep. Comfy beds with nice duvets. The staff is incredibly friendly and helpful! Breakfast ladies are attentive and so pleasant. Hotel is in a good location, right off Highway 11.

Thank ssk2012
Manager Front D, Front Office Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for rating the Holiday Inn Express a perfect 5! Our staff takes great pride in making you stay a great. We hope to welcome you back the next time you visit North Bay.

Oakville, Canada
Reviewed 19 March 2017 via mobile

It ain't luxury but it is worth knowing if travelling through to go even farther in the Ontario north, especially since not much worth stopping for north until New Liskeard We've used a few times on winter travel and conditions predicate stop and wait for next day. Breakfast buffet is good. Rooms are clean. Staff nice. Pet friendly. Pool sucks...

Thank iGGy96
Manager Front D, Holiday Inn Express Team at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for taking the time to complete the survey regarding your recent stay with us. We appreciate all comments and use them to continually improve our guest’s experience. Being pet owner of four, I can completely understand and appreciate how important it is to know our 4-legged family members are welcome where we stay. Please accept our apologies for...

Aylmer, Ontario, Canada
Reviewed 20 February 2017

Stay in Hotel overnight when driving through on a trip. Staff was very friendly upon check in and check out. Rooms were very clean and comfortable. Rates were very competitive. Parking was a little tight because of snowmobiles trailers but overall it was fine for Parking.

Thank George M
Manager Front D, Duty Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for taking the time to give us feedback about your stay. It is always our goal to provide a comfortable stay and great night's sleep. Snow mobiles are definitely a part of our winters in the great City of North Bay, so we are glad you were able to park. Thank you for choosing the Holiday Inn Express...

Reviewed 19 February 2017 via mobile

Staying once again here at this fantastic Inn. They're keeping up on quality, cleanliness and providing a comfortable stay. Thank you once again IHG. One negative would be the snow clearing effort given. Now I know it snows and I know it's hard to keep up on it but for the safety of the elderly (even the almost elderly) I...

Thank 000barber
Manager Front D, Duty Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for your feedback regarding your stay with us at the Holiday Inn Express North Bay. We are so happy you enjoyed your stay with us again. Snow clearing can definitely be a challenge with the amount we get in a winter and our staff and snow clearing service definitely have had their jobs cut out for them this...

Reviewed 28 January 2017

The pool at this location is broken. We booked only a week before and weren't told. When we checked in we weren't told. When we went down to the pool there was a sign on the door stating the heater was broken. They describe the water as swimmable. I have four children and none of them would go in, I...

1Thank Cynthia G
Manager Front D, Front Office Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

I am sorry you did not know about our pool heater being broken. Any guests we have contact information for have been notified in advance of their arrival. I am sorry if we did not have your contact information. It is the first note posted on our website and it is also posted at our front desk. We have arranged...

Kingston, Canada
Reviewed 21 December 2016 via mobile

Stayed one night , Dec 12, 2016. Solid hotel, got a great nights sleep on a good mattress and a good referral for dinner close by. The included breakfast was disappointing, eggs and sausage patties a bit suspect so I stayed with the oatmeal and toast. Good value for the money. ( as a side note, if staff are having...

Thank TR1964
Kelsey T, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for taking the time to give us feedback on your stay. Our staff take great pride making our hotel your home away from home. I am sorry you were disappointed in the breakfast we offered. We value your feedback and will use it to improve the quality of our services.

Northeastern Ontario, Canada
Reviewed 13 December 2016

We stay in North Bay OFTEN but in the past, we have always stayed at the Hampton Inn. This time we decided to book at the Holiday Inn because we wanted to have a "back-up" just in case we were unable to get in at the Hampton at some point in time. We were going to have our grandchildren with...

Thank justjo008
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Dear justjo008, Thank you for staying with us and for sharing your experience. I am happy to hear that the room suited your expectations. However, I am very disappointed that most aspects of your stay fell below your expectations, specially the condition of the pool, the level of noise and also your experience during breakfast. Please accept our sincerest apologies...

Reviewed 14 November 2016 via mobile

Had a one night stay here. Upon check in I was somewhat welcomed by Jordan(I believe was his name). He was definitely grouchy & made me feel like he went out of his way to check me in. My initial room was a King room, but no fridge. However the night shift staff was very helpful (big shout out to...

Thank Donna I
Ontario, Canada
Reviewed 9 October 2016

Pros Location good ,bed comfortable, Internet worked fine. Cons no early check in, parking spots tiny. Staff lady rude at breakfast. Apparently taking a chilled yogurt will get Staff lady to raise her voice because you didn't take the ones she placed out 3 hrs earlier. My son was a little shooked by her rudeness .Stayed at many hotels the...

Thank jason102068
Alison M, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Express Hotel & Suites North Bay.Enjoy comfort while you stay in our all new Award Winning Holiday Inn Express Hotel and Suites of North Bay, Ontario, conveniently located only nine kilometers from the North Bay Jack Garland Airport (YYB). Get ready for family fun at our North Bay hotel, located just off Highway 17 with easy access to several area attractions including the Lake Nipissing Waterfront, the Northgate Shopping Centre and Memorial Gardens. Also nearby are the Capitol Centre, Osprey Links Golf Course and the Chief Commanda cruises. If you want even more ideas, a tourist info centre is just next door to our North Bay hotel. Travelers on business will be impressed with our accommodations in North Bay, Ontario. Conveniently located along all highways leading to North Bay, this fully non-smoking hotel is only minutes away from bus, train and airport transportation with fast highway access to all areas surrounding the city. Our North Bay Airport hotel is within close proximity to businesses such as Boart Longyear, Atlas Copco, Cementation, Bombardier, Goodyear, Sandvik and many others. In addition, meeting rooms with business services such as free high-speed, wired or wireless Internet access are provided. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites North Bay

Address: 1325 Seymour Street, North Bay, Ontario P1B 9V6, Canada
Region: Canada > Ontario > Northeastern Ontario > North Bay
Price Range: €105 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites North Bay 2.5*
Number of rooms: 116
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Also Known As:
Holiday Inn Express Hotel And Suites North Bay
Holiday Inn North Bay
North Bay Holiday Inn
Hotel Style:
#2 Business Hotel in North Bay
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites North Bay staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites North Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only the suites have a microwave and fridge. The front looks over the parking lot and the back looks over Home Depot”
355PamD, 13 Sep 2016 | Read review
“Big rooms to accommodate larger groups or families”
haireall5, 9 Aug 2016 | Read review
“Ask to not face the crazy loud roadway”
andrewpanchyshyn, 8 Jun 2016 | Read review
“try another hotel”
Stephanie942, 20 May 2016 | Read review
“Higher floors were quieter”
228trinaw, 11 Mar 2016 | Read review
5 of 5