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Hilton Garden Inn Niagara-on-the-Lake

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1,159 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Niagara-on-the-Lake
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Showing 1,130: English reviews
Ottawa, Canada
Reviewed 15 January 2016

I booked a night at the Niagara on the Lake Hilton Garden Inn on the recommendation of a colleague and because it was close to where I was to conduct my business. The overall experience was excellent - I extended my stay an additional night rather move closer to my next day's meetings as I had originally planned.

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Helpful?
Thank Dennis N
Bowmanville, Canada
Reviewed 13 January 2016 via mobile

Stayed here once again on business. I stay here based on convince but going to try something else. Nothing bad, service is good and staff is pleasant. Restaurant food compares to the chains but I am getting tired of the same old, same old. However do not hesitate to stay if it's your first time.

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Helpful?
Thank leafssfan
Heather H, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Thank you for taking the time to post your comments. We appreciate your feedback as a measure of our success. We are implementing a new, fresh menu that will be in place by mid February. We look forward to seeing you return and thank you for your business. Regards, Heather Howkins General Manager

Reviewed 13 January 2016 via mobile

I have stayed here many many times. The hotel is very close to a large new outlet shopping area. The hotel has a good onsite resultant. The hotel has very quick access to the highway. Beds are very comfortable.

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1Thank Sean T
Reviewed 13 January 2016

loved this inn. I always expect Inn's to be less then satisfactory but this was a top notch experience. staff were friendly, responsive and experienced. overall everything looked great. price was a bit high for the time we stayed and the size of the room but overall great location to outlets and wineries

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Thank veesha m
Reviewed 12 January 2016 via mobile

You can't beat the quality, cleanliness, comfort and convenience of this hotel. It's a short drive to Niagara falls in one direction and Niagara on the lake in the other. Literally minutes from several wineries and in eyesight of outlet mall.

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Thank Bill H
Ontario
Reviewed 11 January 2016

My husband and I had a very comfortable two night stay (Saturday and Sunday nights.). Nic as well as other staff we encountered were friendly and helpful. Our King size bed - room on the third floor was extremely clean and offered sufficient space for us. The room looked out on the woods behind which made for a very quiet...

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Thank Jowetts
Mississauga, Canada
Reviewed 11 January 2016

Most comfortable bed I've slept in in years and the adjustable softness made it comfortable for both me and my partner! Room was clean, pretty and decent sized, all for a price better than any other hotel I could find! Plus we got the whirlpool tub, so relaxing! Location was nice too, quick drive to the wineries and Niagara on...

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Thank Lindsay T
Sao Paulo, SP
Reviewed 9 January 2016

After shopping all day is a good place to stay, and in the next day visit some wineries at Niagara on the Lake. Very good hotel, very clean, Neutrogena amenities and comfortable king size bed. Coffee machine is available in room. Breakfast is not included, it is about CAD15. Nice staff. Weak wifi.

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Thank Ana Carolina K
Chicago
Reviewed 7 January 2016

Nice Hilton Garden. Rooms feel a little cramped with 2 queens but otherwise well equipped and in good condition. Smallish pool. Didn't see many other options than breakfast buffet (which was too much). Easy parking and close to new fancy outlet mall. Friendly staff.

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Thank Dejungle
Toronto, Canada
Reviewed 4 January 2016

Hotel wasn't so busy at the time of our stay and we were able to check in by 12 noon. Comfortable beds and linens. Complimentary toiletries of great quality. Stays true to hotel brand. Fast and easy check out. Polite service crews.

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Helpful?
Thank Beverly P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The five storey hotel nestled in park like sating and less than 15 minutes either from Niagara Falls or Niagara-on-the-Lake features 118 spacious guestroom: 43 King rooms, 63 Queen rooms with two QQ beds, 11 Deluxe Jacuzzi Suites, which includes plenty of amenities such as: The Sweet Dreams Bed Experience, Luxurious linens and duvets and the remarkable Garden Sleep System adjustable bed, fridge, microwave and coffeemaker, 37” LCD High Definition Digital flat screen TV with on-demand movies and video games, complimentary wired & wireless high-speed Internet access, Ergonomic Herman Miller Mirra Chair, Secure PrinterON remote printing, two dual line telephone and MP3clock radio and iron/ironing board. Complimentary 24 hours Business Centre, Complimentary “to go” morning Coffee or Tea. We also offer a 24 hour Pavilion Pantry for snacks and microwavable meals, coin laundry service and complimentary parking and Electric vehicle charging station FREE of charge to our guest.Recreation Facility: Fitness centre with the latest in equipment by PRECOR, indoor heated pool and invigorated whirlpool and outdoor patio. For your dining pleasure The Great North American Grill – Restaurant, which offer Mediterranean & American cuisine and featuring made to order eggs and other delicious items, a hearty lunch and dinner specialties daily prepared by our talented Chef. Prime Rib Special every Friday & Saturday night. We can accommodate in our Garden View Ballroom conferences, dinner parties or weddings up to 220 persons with outdoor Gazebo for Wedding Ceremonies.Welcome to the HILTON GARDEN INN, Niagara-on-the-Lake and great Canadian Wine Region, Art Galleries, Golf & Journey back in time-relive the War of 1812 , “the Prettiest Town in Canada” please come and Witness History. ... more   less 

Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: €81 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton
Hotel Style:
#5 Business Hotel in Niagara-on-the-Lake
#9 Family Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Niagara-on-the-Lake staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Niagara-on-the-Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do electronic check in before the visit”
 of 5 bubbles 80uncleted, 30 Nov 2016 | Read review
“Generally quiet. I always prefer to be on higher floors, away from traffic streets/roads”
 of 5 bubbles Mary1919, 14 Nov 2016 | Read review
“Rooms facing the back are quieter”
 of 5 bubbles SueChef20, 24 Oct 2016 | Read review
“Watch out for the odd numbered rooms that overlook the air conditioners”
 of 5 bubbles PatsyCanuck, 15 Oct 2016 | Read review
“Chose a room at the back of the hotel which is away from highway and overlooking the woods”
 of 5 bubbles MrCliff, 6 Oct 2016 | Read review
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