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Hilton Garden Inn Niagara-on-the-Lake

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Hilton Garden Inn Niagara-on-the-Lake
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1,235 Reviews from our TripAdvisor Community

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Showing 1,204: English reviews
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Reviewed 2 days ago NEWvia mobile

I've stayed at a Hilton garden inn in Toronto so figured give this one a shot. My boyfriend and I were very impressed. Despite being close to the highway it was very quiet. The staff were super friendly and helpful. We didn't eat there or check out the pool(though it is small), it's still great. We had a beautiful room...

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Helpful?
Thank Beth W
Brantford, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We stayed here for a get away. Two nights, very reasonable rate. Located within minutes of many wineries. Very close to outlet mall as well. The restaurant served a delicious steak dinner. Our room was big enough and comfortable with fridge, microwave, and coffee maker. The staff was super friendly. The pool area was also really nice. Would definitely go...

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Helpful?
1Thank Debbie H
About Hotel's Favourite Review
Peterborough, Canada
Reviewed 2 days ago NEW

This hotel is located in an amazing location. It is close to Niagara Falls without the hustle and bustle of that town. It is close to malls. It is very close to many wine tasting areas. It is also close to the green trail system.

Review collected in partnership with Hilton Garden Inn
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Thank Stephanie M
Pittsburgh, Pennsylvania
Reviewed 6 days ago NEW

Located north of the falls right off the QEW. About 1 1/2 hrs from Toronto. About 15 mins to Niagara on the Lake. Comfortable rooms, nice hot breakfast in lobby area. Free parking and electricity available for electric cars.

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Helpful?
Thank daniel588
Leea S, Front Office Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear Daniel588, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. I am happy to hear you found the hotel's central location, the breakfast, and our parking facility pleasant. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever...

Birmingham, United States
Reviewed 6 days ago NEW

Stayed here to do the Wine Tour. Very easy to set up and fun to do! Bed was harder than I like, but my husband enjoyed. Staff was very nice and food at restaurant was excellent! Definitely will stay there again!

Review collected in partnership with Hilton Garden Inn
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Thank G9320KZjonathans
Leea S, Front Office Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear G9320KZjonathans, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. I am happy to hear you found the hotel to your liking. Our central location provides easy and efficient access to all the wineries in Niagara Region. Ask about our Special Wine Tour package for your next stay. At Hilton...

Rockwood, Canada
Reviewed 1 week ago

Had a very nice king room on the back side away from the QEW. Very quiet room, very spacious. Only complaint was the bed was like concrete, way too firm. Very nice buffet breakfast with hot choices prepared to order.

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Helpful?
Thank Dwight6790
Leea S, Front Office Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear Dwight6790, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. I am happy to hear you found the hotel to your liking. We apologize that our beds did not meet your expectations and are working on it so this situation does not arise in the future. We look forward to...

Toronto, Canada
Reviewed 1 week ago

We normally stay in Niagara on the Lake, but wanted to try something different. This hotel was one of the cleanest hotels I've been in. Staff were all genuinely friendly. We had the best sleeps on comfortable beds, and it was nice to be able to adjust the temperature without hearing loud noises from the heater/air conditoner.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Nancy F
Leea S, Front Office Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear Nancy F, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. I am happy to hear that you found the hotel to your liking. Our housekeeping department strives hard to maintain the Hilton standards and appreciates your comments. We look forward to welcoming you back to our hotel in the...

Rochester, United States
Reviewed 1 week ago

We have stayed here Niagara-on-the Lake and every time we stay we are greeted every time with complementary water bottles and a smile. The rooms are spacious and pool and hot tub are always available, breakfast in the morning is always topped with great items and the made to order eggs are always good

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Steve N
Leea S, Front Office Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear Mr. Steve N, Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. All of our Hilton Honors members receive complimentary water upon check in. Our restaurant and kitchen staff work hard to provide the most fresh and delicious breakfasts...

Windsor
Reviewed 1 week ago

Staff were friendly and eager to make my stay very pleasant. Bed was ver comfortable. Room service was excellent. Breakfast buffet included eggs and meats cooked to order. Would definitely return to this location.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Maria S
Leea S, Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review

Dear Maria S, We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to...

Reviewed 1 week ago

The hotel is at a great location just across the outlet Mall. Within 20 minutes to major wineries, fine dining and shopping at Niagara-on-the-Lake. staff are courteous, friendly and helpful. Definitely a good choice to pick to spend a family vacation or romantic getaway.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank YeeLui

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The five storey hotel nestled in park like sating and less than 15 minutes either from Niagara Falls or Niagara-on-the-Lake features 118 spacious guestroom: 43 King rooms, 63 Queen rooms with two QQ beds, 11 Deluxe Jacuzzi Suites, which includes plenty of amenities such as: The Sweet Dreams Bed Experience, Luxurious linens and duvets and the remarkable Garden Sleep System adjustable bed, fridge, microwave and coffeemaker, 37” LCD High Definition Digital flat screen TV with on-demand movies and video games, complimentary wired & wireless high-speed Internet access, Ergonomic Herman Miller Mirra Chair, Secure PrinterON remote printing, two dual line telephone and MP3clock radio and iron/ironing board. Complimentary 24 hours Business Centre, Complimentary “to go” morning Coffee or Tea. We also offer a 24 hour Pavilion Pantry for snacks and microwavable meals, coin laundry service and complimentary parking and Electric vehicle charging station FREE of charge to our guest.Recreation Facility: Fitness centre with the latest in equipment by PRECOR, indoor heated pool and invigorated whirlpool and outdoor patio. For your dining pleasure The Great North American Grill – Restaurant, which offer Mediterranean & American cuisine and featuring made to order eggs and other delicious items, a hearty lunch and dinner specialties daily prepared by our talented Chef. Prime Rib Special every Friday & Saturday night. We can accommodate in our Garden View Ballroom conferences, dinner parties or weddings up to 220 persons with outdoor Gazebo for Wedding Ceremonies.Welcome to the HILTON GARDEN INN, Niagara-on-the-Lake and great Canadian Wine Region, Art Galleries, Golf & Journey back in time-relive the War of 1812 , “the Prettiest Town in Canada” please come and Witness History. ... more   less 

Additional Information about Hilton Garden Inn Niagara-on-the-Lake

Address: 500 York Road, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: €83 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Niagara-on-the-Lake 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Cancelon, Hotels.com, Priceline, TripOnline SA, HotelsClick, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hilton Garden Inn Niagara-on-the-Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Niagara-On-The-Lake Hotel Niagara-On-The-Lake
Hilton Niagara-On-The-Lake
Niagara-On-The-Lake Hilton
Hotel Style:
#5 Business Hotel in Niagara-on-the-Lake
#9 Family Hotel in Niagara-on-the-Lake
#11 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Niagara-on-the-Lake staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Niagara-on-the-Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the room on quiet site, there is park/woods and it is lovely view.”
Y4155FFadrianag, 17 Apr 2017 | Read review
“Try to ask for a room with no one staying next door to you, breakfast pay for it when checking in as its 2 bucks cheaper each, $12”
suerob_13, 19 Mar 2017 | Read review
“Definitely worth asking for the falls view.”
vanessak411, 1 Mar 2017 | Read review
“North side rooms overlook a wooded area”
homeandawaygames, 12 Jan 2017 | Read review
“do electronic check in before the visit”
80uncleted, 30 Nov 2016 | Read review
5 of 5