We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Charles Hotel

    209 Queen Street | Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Savings alert: 17% below average rate

          The price you found is 17% lower than this hotel's average rate of US$232/night.

          We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

          Lock in the lowest price from our partners
          US$192
          View Deal
          Traveller (147)
          Room & Suite (153)
          Dining (45)
          Harbour House Hotel
          1,182 reviews
          #2 of 15 hotels in Niagara-on-the-Lake
           
          Shaw Club Hotel
          919 reviews
          #3 of 15 hotels in Niagara-on-the-Lake
           
          Prince of Wales
          1,637 reviews
          #4 of 15 hotels in Niagara-on-the-Lake
           
          124 on Queen Hotel and Spa
          461 reviews
          #1 of 15 hotels in Niagara-on-the-Lake
           
          Overview
          • Excellent69%
          • Very good18%
          • Average8%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “hob nob” (31 reviews)
          “safari room” (18 reviews)
          “newark room” (17 reviews)
          Free Wifi
          Free Parking
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Bar/Lounge
          Laundry Service
          Shuttle Bus Service
          Private Balcony
          4.0 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
          Harbour House Hotel
          1,182 reviews
          #2 of 15 hotels in Niagara-on-the-Lake
           
          Shaw Club Hotel
          919 reviews
          #3 of 15 hotels in Niagara-on-the-Lake
           
          Prince of Wales
          1,637 reviews
          #4 of 15 hotels in Niagara-on-the-Lake
           
          124 on Queen Hotel and Spa
          461 reviews
          #1 of 15 hotels in Niagara-on-the-Lake
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$192.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Niagara-on-the-Lake hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "99d58204b9e6440e9612b8d22ba6e60a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":483813,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"99d58204b9e6440e9612b8d22ba6e60a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":192,"lowestMetaPrice":192,"additionalPartner":false,"highestMetaPriceDisplay":192,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":192,"lowestMetaPrice":192,"highestMetaPriceDisplay":192,"hotelName":"The Charles Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk5ZDU4MjA0YjllNjQ0MGU5NjEyYjhkMjJiYTZlNjBhIiwiQUlLIjoiZDljODU5OGQ4Y2ZmNDcwOTlkNWFlNWI0MGZkOTg1YjkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$192", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"]},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"]},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[]},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (383)
          Traveller rating
          Traveller type
          Time of year
          Language
          There are newer reviews for The Charles Hotel See the most recent reviews

          141 - 145 of 383 reviews

          Reviewed 12 January 2015

          My wife and I stayed at the Inn on January 9th and 10th for our annual trip to the area. We chose The Charles as we had eaten dinner there a year or so ago and loved the ambience and history. From the moment we...More

          Thank Doug C
          Response from Sarah L, Guest Relations Manager at The Charles HotelResponded 26 January 2015

          A most sincere thank you for taking the time to let us know about your experience! It is such an honour to be your new ‘home away from home’. We have an amazing group of people working here, and I have relayed your compliments to...More

          Reviewed 23 December 2014

          This was our second visit at The Charles Inn at Christmas time and the Inn and Niagara-on-the-Lake are very festive. Hotel basics: Check, check check... easy to locate, ample parking, the staff, accomodations and ammenties are exceptional. The not so basic: The Inn was originally...More

          Thank Melissa C
          Response from Sarah L, Guest Relations Manager at The Charles HotelResponded 9 January 2015

          Thank you so much for choosing The Charles, and for taking the time to post your review. There really is something special about Niagara-on-the-Lake at Christmas time, and so it is such a lovely time of year to visit. With the history, warmth, and charm...More

          Reviewed 14 December 2014

          This was our second stay at The Charles Inn, and for good reason. From the second you walk through the doors, the staff at The Charles will make you feel like you're the only guest under their watch. Truly, your wish is there command. For...More

          1  Thank IDKSPK
          Response from Sarah L, Guest Relations Manager at The Charles HotelResponded 9 January 2015

          Thank you for posting your review, and for recognizing the efforts of our amazing staff. Not only do they go above and beyond, but they do so genuinely. While one of our smaller rooms, The Sunflower is cozy and comfortable and it is actually one...More

          Reviewed 9 December 2014

          Charles Inn Hotel...Where do I start!?, My Husband and I opted to have a "stay-cation" and headed for Niagara On The Lake for a 3 night Getaway at this incredibly charming 183yr old B&B at 209 Queen St. Has the coziest comfy beds and luxurious...More

          1  Thank Melissa S
          Response from Sarah L, Guest Relations Manager at The Charles HotelResponded 9 January 2015

          Thank you! We really appreciate you taking the time to let us know about your stay and are so honoured to have been a part of your special weekend. We really strive to provide a very high level of service and attention to detail and...More

          Reviewed 30 November 2014

          This was our first visit to NOTL. we found the Inn to be charming and quite relaxing. Sara was knowledgable and kind. She made us feel at home as soon as we arrived! We loved that we could call for coffee, tea or hot chocolate...More

          2  Thank Gayle V
          Response from Sarah L, Guest Relations Manager at The Charles HotelResponded 9 January 2015

          Thank you for your kind words. I truly love welcoming people to The Charles, and it was only my pleasure to take care of your stay. Our breakfast certainly stands out and is a highlight for many guests. It was lovely to have met you...More

          Harbour House Hotel
          1,182 reviews
          #2 of 15 hotels in Niagara-on-the-Lake
           
          Shaw Club Hotel
          919 reviews
          #3 of 15 hotels in Niagara-on-the-Lake
           
          Prince of Wales
          1,637 reviews
          #4 of 15 hotels in Niagara-on-the-Lake
           
          124 on Queen Hotel and Spa
          461 reviews
          #1 of 15 hotels in Niagara-on-the-Lake
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Shuttle Bus Service
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$187 - US$289 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Romantic Hotel in Niagara-on-the-Lake
          • #8 Luxury Hotel in Niagara-on-the-Lake
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 12
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotwire and Priceline so you can book your The Charles Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Canada >
          • Ontario >
          • Niagara-on-the-Lake
          • Also Known As
          • The Charles Hotel Niagara-On-The-Lake
          Add Photo Photos
          Traveller (147)
          Room & Suite (153)
          Dining (45)
          Hotel & Grounds (152)
          Bathroom (7)
          Nearby
          Prince of Wales
          1,637 reviews
          .67 km away
           
          Oban Inn, Spa and Restaurant
          556 reviews
          .30 km away
           
          124 on Queen Hotel and Spa
          461 reviews
          .28 km away
           
          Hotel Dallavalle
          86 reviews
          .22 km away
           
          Nearby Restaurants
          Nina Gelateria & Pastry Shop
          460 reviews
          .52 km away
          Il Gelato di Carlotta
          730 reviews
          .46 km away
          Treadwell
          1,424 reviews
          .30 km away
          Hob Nob Restaurant
          1,084 reviews
          .01 km away
          Nearby Attractions
          Niagara on the Lake Heritage District
          238 reviews
          .14 km away
          Royal George Theatre
          88 reviews
          .38 km away
          Edward Spera Art Gallery
          47 reviews
          .24 km away
          Il Gelato di Carlotta
          21 reviews
          .46 km away
          Questions & AnswersAsk a question
          Darlene S
          Hello, are the rooms air conditioned?
          29 May 2017|
          Answer Show all 4 answers
          Response from Jennifer D | Property representative |
          Hi "Darlene S". Yes, I am pleased to say that all of our guest rooms are air conditioned.
          0
          Votes
          j_daise
          Hello! Just wondering if this hotel would be good for a baby (13 months old)? Thanks!
          23 November 2016|
          Answer Show all 5 answers
          Response from VancouverElizabeth | Reviewed this property |
          Probably not. With a young infant I would look at a Hotel in the area. The Charles is an Inn. Excellent property but likely awkward for young children to stay in.
          1
          Vote
          Room Tips
          "Room 102 was gloomy/dark but okay since we were out most of the time."
          Read review
          "Libary room is very nice"
          Read review
          "The jet tub/shower combination was difficult to get in and out of. If you have knee/mobility problems, ask..."
          Read review
          "Wait until they renovate/repair"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing