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Overview
209 Queen Street Box 642, Niagara-on-the-Lake, Ontario L0S 1J0 Canada See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (445)
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Traveller rating
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LanguageEnglish
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286
78
40
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Show reviews that mention
All reviews hob nob safari room library room daisy room sunflower room private veranda my husband and i fresh coat of paint french press coffee charming hotel rain shower queen street first floor golf club glass of wine large bathroom both mornings
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1 - 5 of 440 reviews
Reviewed 2 weeks ago via mobile

We loved our lunch at the Charles Hotel’s restaurant. It was very high quality food and our server, Annissa was so nice and welcoming. Thank you so much Charles Hotel & Annissa! We would 100% recommend it to anyone who visits Niagara on the lake.

Thank Roam820813
Reviewed 3 weeks ago

This is actually our third time staying at the Charles. We first stayed several years ago when we were charmed by Room 1 on the main floor, and the overall boutique feel of the place - as well as the cosy enclosed dining area on...More

Thank Kelly M
Reviewed 4 weeks ago

My wife and I recently spent three unpleasant nights at this hotel. I should have rejected the room as soon as we walked in due to a musty smell - my first mistake. In the evening, the air conditioning would occasionally make a sound like...More

Thank Joe T
Response from Jennifer D, Front Office Manager at The Charles HotelResponded 3 weeks ago

Thank you "JoeT" for joining us and I am sorry to see that your visit did not live up to your expectations. I wish we had been notified of your displeasure prior to the moment of your departure as it did not offer us any...More

Reviewed 4 weeks ago

delightful, quaint, old....splendid service...just a real nice place....mind you our big screen TV...was all of maybe 14"....but what the heck...highly recommend this place for a quiet stay...close to everything, superb dining room, wonderful breakfasts.....try it you should like it..

Thank GEJLS S
Reviewed 4 weeks ago

We stayed at the Charles Inn to celebrate my 50th birthday. We have ate dinner there on a couple of occasions, but this was our first stay. It is conveniently located in the Historic District of Niagara-on-the-Lake. There are shops, restaurants, recreational activities and historical...More

Thank L7945CGkimh
Response from Jennifer D, Front Office Manager at The Charles HotelResponded 3 weeks ago

Thank you "L7945CGkimh" for your lovely review! We were thrilled to be a part of your special birthday celebration and our team was impressed to read that they were mentioned personally! We wish you many more birthday's to come....and hopefully spent with us at The...More

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About
Description
From the moment that you walk through the door, you will know that this 1832 Inn is truly a special place. This luxurious Manor House offers 4-diamond accommodation and dining. Many of the rooms have wood More burning or gas fireplaces; glass enclosed rain-head showers or jet-air tubs and private verandahs to enjoy the view of the golf course, main street or Lake Ontario. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Air Conditioning
Breakfast Available
Concierge
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Pool
Beachfront
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
12
Price range
US$150 - US$265 (Based on Average Rates for a Standard Room)
Also Known As
The Charles Hotel Niagara-On-The-Lake
Location
Canada > Ontario > Niagara-on-the-Lake
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
12
Price range
US$150 - US$265 (Based on Average Rates for a Standard Room)
Also Known As
The Charles Hotel Niagara-On-The-Lake
Location
Canada > Ontario > Niagara-on-the-Lake
Photos
Traveller (171)
Room & Suite (166)
Dining (45)
Amenities (7)
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Questions & Answers
Ask a question
Darlene S
29 May 2017|
AnswerShow all 4 answers
Response from Jennifer D | Property representative |
Hi "Darlene S". Yes, I am pleased to say that all of our guest rooms are air conditioned.
0
Votes
j_daise
23 November 2016|
AnswerShow all 5 answers
Response from VancouverElizabeth | Reviewed this property |
Probably not. With a young infant I would look at a Hotel in the area. The Charles is an Inn. Excellent property but likely awkward for young children to stay in.
1
Vote
Room Tips
"We used to like Room 1 - not sure now. Do not book room 7 - the Safari Room - especially if you are tall or..."
469KellyM
3 weeks ago
Read review
"Do not stay in Room #10. Very tired. Not worth the money."
CatherineS768
2 Sep 2018
Read review
"Bed size and stairs! be sure you can climb"
dianeo139
5 Aug 2018
Read review
"1Know where your room will be when you book. Book at another place. There are many better accommodations."
133jamier
4 Jun 2018
Read review
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