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Harbour House Hotel

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Harbour House Hotel
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1,164 Reviews from our TripAdvisor Community

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Showing 1,152: English reviews
Toronto, Canada
Reviewed 15 October 2013

This was admittedly a last minute reservation for a one night stay during a long weekend. I was more interested in getting a room in NOTL and not NF, and given my repeated stays at this hotel's sister property (Shaw Club), I didn't think I would have any issues - but I did. First though, I would like to credit...

3Thank blackhair
Oakville, Canada
Reviewed 9 October 2013

After reading all the glowing reports, how could we not book a mini getaway at the Harbour House. Before we even arrived, the concierge had contacted us offering to help with our stay. They booked a dinner reservation for us ( to see that 5 star review, see the Charles Inn) and recommended some golf courses as per our request....

1Thank janetmg4
Jennifer D, Front Office Manager at Harbour House Hotel, responded to this review

Thank for your kind words. It is great to hear that we have lived up our reviews. I will gladly pass along your kind comments to our wonderful team. I look forward to the opportunity to say hello during your next visit to Harbour House Hotel. Sincerely, Jennifer Dickson Guest Services Manager Harbour House Hotel

Waltham, Massachusetts
Reviewed 8 October 2013

We have stayed at HHH twice. It's lovely. Breakfast included is bountiful. From here you can walk to 3 theaters at the Shaw Festival and several fine restaurants. Niagara-on-the-Lake is a kind of Camelot. Besides this lovely hotel, the excellent plays at the Shaw, the restaurants and the vineyards are a terrific getaway destination.

1Thank arthursartichoke
Reviewed 6 October 2013

Enjoyed this stay very much. Excellent breakfast, great bikes to rent, close to the Shaw Festival Theatre, wonderful staff, enjoyable wine and cheese at 5:00, what more could you ask for! An added bonus is the very comfy beds and pillows..what a wonderful sleep!

1Thank suerowan
Jennifer D, Front Office Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to reflect on the highlights of your stay with us at Harbour House Hotel. It is great to hear that the weather was in your favour and you were able to enjoy our bike rentals and all that Niagara-on-the-Lake has to offer. Sincerely, Jennifer Dickson Guest Services Manager Harbour House Hotel

Maidstone, United Kingdom
Reviewed 6 October 2013

My wide an i only had 2 nights at the hotel (we wish it was more). What a great hotel, in a wonderful location, great staff and extremely comfortable rooms. We had room number 206 which looked over the harbour, it is very quiet, even though there is a road outside, the Bed is huge and very comfortable. Every afternoon...

Thank Mark17
Reviewed 4 October 2013

We used a lot of Good Karma when we found this hotel!! I don't believe that I have ever been so impressed with the quality of staff anywhere in my life! We travel quite a bit and have stayed at many amazing properties. Never have we had the distinct pleasure of such excellent staff, anywhere! The property is quite amazing,...

Jennifer D, Front Office Manager at Harbour House Hotel, responded to this review

Wow, thank you for your wonderful review and kind comments!! I am thrilled to hear that we exceeded your expectations. We look forward to welcoming you back to Harbour House Hotel. Sincerely, Jennifer Dickson Guest Services Manager Harbour House Hotel

Kingston, Canada
Reviewed 2 October 2013

For various reasons, we didn't think we'd be able to get away for our 30th anniversary, but at the last minute we were able to do so. We stayed at Harbour House from September 23 to 26. This was our fifth stay and we have had the same second floor harbour view suite each time! As always, staff were helpful...

Thank LScott52
Wasaga Beach
Reviewed 2 October 2013

Harbour House Hotel is a beautiful hotel located minutes away from downtown Niagara-on-the-Lake. The staff is most welcoming and very accommodating. We were greeted with complimentary wine and cheese in the lobby upon our arrival. The rooms are beautifully decorated with gas fireplaces and whirlpool tubs. Breakfast was delicious. All in all we couldn't have asked for a more inviting...

Thank wgaf2329
Jennifer D, Front Office Manager at Harbour House Hotel, responded to this review

Thank you for your kind comments. It is great to hear that you enjoyed your stay with us at Harbour House Hotel and the little extra’s we offer like the wine & cheese. We think it is a great way to show case the amazing wineries in Niagara-on-the-Lake. I will be sure to pass along your kind comments to our...

Oakville, Canada
Reviewed 1 October 2013

My husband and I recently stayed at the Harbour House for his birthday and we had a great time. I can honestly say we have never experienced such wonderful service. We also enjoyed an excellent meal at the Charles Inn. Thank you! We hope to return soon.

Thank DianaLakich
Reviewed 28 September 2013

Wonderful service at this small boutique hotel in NOTL. Beautifully appointed rooms and very comfortable bed. We did, however, find the room to be rather dark as the interior lighting was minimal. During the day it was quite dark in the room and at night it was impossible to read unless sitting in the bed and using the reading lamps....

1Thank Anne9878
Jennifer D, Guest Relations Manager at Harbour House Hotel, responded to this review

Thank you for taking the time to reflect on your stay at Harbour House Hotel. It is great to hear that you enjoyed your time in Niagara-on-the-Lake while taking in a performance at The Shaw Festival and shopping on Queen St. I am sorry to hear that you did not find our breakfast to be substantial. We often receive great...

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  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
With a design reminiscent of maritime life in the 1880's, Harbour House captures the essence of historic Niagara-on-the-Lake. Overlooking the Niagara River, Harbour House is within easy walking distance to the Shaw Festival theatres and many fine restaurants, shops and galleries. Our 31 guestrooms and suites feature king-size feather-top beds, whirlpool tubs, fireplaces and entertainment centres. Our tariffs include a European-style breakfast served in the conservatory. ... more   less 

Additional Information about Harbour House Hotel

Address: 85 Melville Street | Box 760, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: €152 - €320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Harbour Hotel
Hotel Style:
#1 Romantic Hotel in Niagara-on-the-Lake
#1 Spa Hotel in Niagara-on-the-Lake
#1 Family Hotel in Niagara-on-the-Lake
#1 Luxury Hotel in Niagara-on-the-Lake
#7 Business Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from Harbour House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 302 which looked out on the street but was very quiet. It was a good size with a full bathroom with jetted tub.”
Face1234, 6 Mar 2017 | Read review
“Ask for a harbour view.”
BadKtty, 25 Feb 2017 | Read review
“All rooms are large and none will disapoint”
pmc245, 23 Feb 2017 | Read review
“Take a shower early!”
matttG8280TJ, 21 Feb 2017 | Read review
“So far, we've always had a good room.”
rgwhitecan, 14 Feb 2017 | Read review
5 of 5