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124 on Queen Hotel and Spa

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124 on Queen Hotel and Spa
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433 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Reviewed 27 November 2016

We stayed in The Smithy Room 500. It was one of the best hotel rooms I have ever stayed in. The entire room has been updated with beautiful decor, bed, bath. Loved it all and will definitely be back! I had a massage at the Spa as well. It was so relaxing and perfect

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Helpful?
Thank Colleen S
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you for making 124 on Queen your "home away from home" during your recent visit to beautiful Niagara-on-the-Lake! I'm thrilled to hear we exceeded your expectations with our Studio Suite, Room 500. We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner

Toronto, Canada
Reviewed 23 November 2016

We stayed two nights at this lovely hotel. The staff were super friendly and helpful, especially Debbie who went out of her way to make sure our stay was comfortable, including sending up a better mini-fridge to hold our 8 month-old daughter's food. As parents we really appreciated the extra care, and of course loved that everyone doted on our...

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Helpful?
Thank E_and_S_Toronto
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Wow, what a wonderful review! Thank you so much for your kind words. We are absolutely thrilled your family had a relaxing visit. It can be trying traveling with a little one, I'm so happy we were able to ensure your visit was a success. We offer many wonderful little perks such as our cappuccino machine in the lobby, complimentary...

Toronto, Canada
Reviewed 15 November 2016

A quaint yet elegant place to stay for that special get away. Friendly service, cleanliness and situated just a walk right out the doors to the main street on Niagara On The Lake. I'd return again and again! Thank you to all of the gracious staff for you hospitality!!! Cheers until next time!

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Helpful?
Thank Fern H
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you so much for taking the time to share your experience, we truly appreciate it! I will be sure to passalong all your kind comments to the team here at 124 on Queen. We wish you safe travels and look forward to your next visit! Yours in Hospitality, Lisa Baumgartner

Mississauga, Canada
Reviewed 14 November 2016

This was my first time staying at 124 on Queen Hotel and likely my last. I honesty do believe there are better choices in Niagara-On-The-Lake. Here's the pros/cons list: Pros: - Room was clean - Great location - right down on the main strip - Nice toiletries in the washroom (L'Occitane) - Nice stand up shower Cons: - Tiny room...

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5Thank Mike M
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

I'm so sorry to hear that your visit with us was not a success. It seems that our property may not be the right fit for what your needs are and we respect that. We have 7 different buildings all together offering a wide range of accommodations from Courtyard rooms which boast King or Queen size beds and beautiful ensuite...

Toronto, Canada
Reviewed 11 November 2016 via mobile

We booked a room that was listed as having a fireplace - which it does - you just can't use it. We were enamoured with having a fireplace for our weekend getaway and likely would have booked elsewhere if we had known it couldn't be used. Now we know and won't be booking here again. Book elsewhere.

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3Thank 2012brendar
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

I am truly disappointed that your experience with us was not what you had anticipated. Please accept my sincere apologies for the confusion with the amenities in your room. To be quite honest, the room you stayed is a brand new room, built this past spring. We are ironing out the polices and procedures of the wood burning fireplace with...

Reviewed 11 November 2016 via mobile

Having only stayed at 124 on Queen, I can't compare the other choices in the area, but I can tell you I won't try anywhere else. The service exceptional, location can't be beat.(It manages to be steps from the shopping and restaurants/starbucks but hidden away at the same time) I didn't have enough time for the spa but would love...

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Helpful?
Thank Elizabethyyc
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you so much for your kind words! Our whole team truly works tirelessly to provide exceptional experiences from the moment you arrive. I'm thrilled to hear your stay with us was a success! We look forward to welcoming you back again soon. Yours in Hospitality, Lisa Baumgartner

Toronto, Canada
Reviewed 9 November 2016

Last weekend, I was taken away for a birthday surprise weekend in Niagara on the Lake. Upon arrival at a competitor's hotel we were shocked to hear that our hotel did not have a room for us, despite the fact my husband had received a confirmation email securing our reservation. There were no available rooms despite the large chain we...

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Thank ocatarino
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you so much for taking the time to share your experience, it was an absolute pleasure ensuring your Birthday celebration was a success! I am thrilled that you had a wonderful stay with us. I will be sure to passalong your kind comments to the rest of the team. From all of us here at 124 on Queen, we...

Winter Park, Colorado
Reviewed 2 November 2016

We spent 2 nights in Niagara-on-the-Lake. This hotel has a great location on main street. The room was gorgeous and had a fireplace and balcony! We were above Treadwell's and got to smell that yummy food. The staff was wonderful, the room gorgeous, clean, nice amenities. Love this hotel and will definitely return!

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Helpful?
Thank LtnCOTravelers
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you so much for taking the time to share your experience! We are thrilled to hear you enjoyed every aspect of your stay in beautiful Niagara-on-the-Lake! I will be sure to passalong your kind comments, we look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner

Reviewed 29 October 2016

This specialty boutique hotel is tucked away on Queen St., unseen by the crowds who regularly cruise the strip in the quaint village of Niagara-on-the-Lake. The room itself was lovely with a huge shower and comfortable bed. A table and chairs would have been nice, though. We had a couple of disappointing things happen regarding service that are worth noting....

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Helpful?
Thank Mosy1960
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

Thank you for taking the time to share your experience. I'm truly disappointed that your experience with us was let than perfect. However, on the other hand so happy to hear that your spa experience was the best you've ever had! Please contact me at your earliest convenience so that I may take the needed steps to ensure your next...

Los Angeles, CA
Reviewed 29 October 2016

Very nice, comfy rooms, attractive property and friendly service. Even though the rooms are more contemporary in style, it doesn't take away from the charming setting. My husband had a massage which he said was one of the best he's had. I didn't get one only because we didn't reserve ahead of time and they only had one licensed massage...

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Helpful?
Thank Gailm
Lisa M, Director of Guest Services at 124 on Queen Hotel and Spa, responded to this review

I'm thrilled to hear our spa provided your husband with the best massage he's ever had! Our team members are truly second to none, I'm so glad this was reflected in your recent visit to beautiful Niagara-on-the-Lake. We will be sure to reserve a room that is away from the restaurant to ensure a restful visit. Thank you so much...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Unsurpassed luxury awaits you at 124 on Queen Hotel & Spa. Choose from a range of stylish accommodation options including deluxe rooms and multi bedroom villas and enjoy five diamond service that will exceed your expectations. Situated on the main street of Old Town, the heart of Niagara on the Lake is just steps away, and our exceptional Concierge Team is ready to assist you with every request. Stay fit in our 24-hour fitness facility, or relax at our world class Spa at 124. 124 On Queen offers a wide range of amenities to all our guests along with daily cleaning services and 24-hour reception. Each room is also full of special touches to make your stay as enjoyable as possible. 124 On Queen Hotel & Spa is located 30 minutes from Niagara Falls and 90 minutes from downtown Toronto. Come enjoy the Niagara on the Lake lifestyle in style - only at 124 on Queen. ... more   less 

Additional Information about 124 on Queen Hotel and Spa

Address: 124 Queen Street, Niagara-on-the-Lake, Ontario L0S1J0, Canada (Formerly The Victorian Villas Boutique Suites)
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: €148 - €355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — 124 on Queen Hotel and Spa 3.5*
Number of rooms: 28
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from 124 on Queen Hotel and Spa staff and other travellers.
7 questions
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Tampa, Florida
6 months ago

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Questions? Get answers from 124 on Queen Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have only seen a couple of rooms but would think all rooms are equally as luxurious”
 of 5 bubbles sheilabarnes2016, 10 Jan 2017 | Read review
“Niagora on the Lake is a quiet little town so even a room on the front is no problem.”
 of 5 bubbles Dorcus_8, 7 Jan 2017 | Read review
“Rooms above the stores & restaurant are incredibly noisy from 7 am to midnight.”
 of 5 bubbles D9726EIjimh, 31 Dec 2016 | Read review
“The Loft was beautiful”
 of 5 bubbles 244DianeG244, 1 Dec 2016 | Read review
“Do your research if you need a bigger room, or need elevator access.”
 of 5 bubbles E_and_S_Toronto, 23 Nov 2016 | Read review
5 of 5