We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Pillar and Post Inn, Spa and Conference Centre

TripAdvisorUS$232*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$286*
US$232*
Great Deal
US$266*
US$277*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
The Pillar and Post Inn, Spa and Conference Centre
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,937 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,914: English reviews
Start your review of The Pillar and Post Inn, Spa and Conference Centre
 Click to rate
Mississauga, Canada
Reviewed 2 days ago NEW

My husband and I stayed for our 15 year wedding anniversary on the Victoria long weekend. I had also booked spa treatments for both of us at the spa located within the spa. We were late for the 1st appointment but the spa staff accommodated us efficiently and smoothly. I had the scrub done by Nancy and my husband had...

 Report
Helpful?
Thank Mmalhi
Niagara Falls, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 February 2017

My husband and I are locals but this was our first time staying here and we definitely plan to go back. Upon arrival we found out our room was upgraded. We ended up in the Elizabeth suite. This room was huge. It had a huge 4 post bed, a fire place, and a shower big enough that there where two...

 Report
Helpful?
4Thank tuttifluti3
About Hotel's Favourite Review
Matt S, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

Dear tuttifluti3, Thank you so much for your review of your recent stay at the Pillar and Post! It certainly sounds like you were able to experience all that we offer! The spa amenities are definitely an excellent way for one to relax, and I am happy to hear our staff took great care of you while you were here!...

Reviewed 4 days ago NEWvia mobile

What a lovely respite of bliss. The staff is friendly, accommodating, and professional. The spa staff is exceptional and would highly recommend a visit to this little oasis nestled in beautiful Niagara on the Lake. So relaxing!

 Report
Helpful?
Thank Lisa D
Mississauga, Canada
Reviewed 6 days ago NEW

A nice little place that tries really hard: good sized rooms (a bit dated but that is part of the charm, and mine had a fireplace so no complaints), great amenities, roses on the bed ever night, beautiful grounds, spa was good. But as much as I really wanted to fall in love with the place, it never quite clicked....

 Report
Helpful?
Thank BHP_Canada
Welland, Canada
Reviewed 6 days ago NEWvia mobile

Beautiful setting! Beautiful room! Friendly staff! Hot springs area is small but still enjoyable. They have water so you dont get dehydrated. Apples in a basket, teas, coffee. They let you use warm cozy robes so you feel comfortable. Comfortable bed, clean shower and bathroom. Dinner is delicious! After checkout you can hang out a bit longer to enjoy the...

 Report
Helpful?
Thank Diva G
London, Canada
Reviewed 1 week ago NEWvia mobile

This is an amazing place. I have never melted into a bed like I did here. The bed, linens, and pillow were pure luxury. We received a rose at turn down service, were treated with exceptional customer service by all staff we interacted with. We were provided with 24 hour shuttle service to the downtown area which was a little...

 Report
Helpful?
Thank ChanGreg4
Port Dover, Canada
Reviewed 1 week ago

It was a Mother/Daughter get away and we loved it. Although a tad tired looking, overall it is a great hotel that we would highly recommend. Quiet location with great amenities, helpful and friendly staff, and a very comfortable environment. We were in a room off the corridor leaving to the SPA and interestingly had a window into the corridor...

 Report
Helpful?
Thank castlegar46
Brampton, Canada
Reviewed 1 week ago

Hubby and I went to the Pillar and Post on April 9th for our anniversary. We have stayed before and everything was great. The room was perfect size and comfort. Food at the Cannery was very good and the Vintages Wine bar was nice to have lunch. Service was just a little slow at Vintages, but nothing to get upset...

 Report
Helpful?
Thank Sharon S
Toronto
Reviewed 1 week ago via mobile

The decor was great as was the friendly service of all staff members. Unfortunately I stayed two nights and was extremely tired and poorly rested because the bed was too soft, pillows too high and the heater was so noisy I had to turn it off otherwise I couldn't sleep at all.

 Report
Helpful?
1Thank Love2Travel66
London, Canada
Reviewed 1 week ago

We have visited Niagara on the Lake a few times over the years and we always stayed at The Pillar and Post. The location is perfect. The Inn is beautiful and the staff are very friendly and do everything they can to make our stay perfect. I love walking in the front door and smelling the large bouquets of fresh...

 Report
Helpful?
Thank Sandy B

344 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (312)
Viewed
Hotel & Grounds (80)
Viewed
Room/Suite (46)
Viewed
Pool/Beach Area (21)
Viewed
Dining (27)
Viewed
View from Room (4)
Viewed
Bathroom (9)
Viewed
Business Centre/Function Rooms (1)
Viewed
2:23
Videos (1)
Viewed
Other (123)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Hotel & Grounds (9)
Viewed
Pool/Beach Area (5)
Viewed
Room/Suite (4)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (8)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Niagara-on-the-Lake hotels
0.8 km away
Prince of Wales
Prince of Wales
#4 of 15 in Niagara-on-the-Lake
1,616 reviews
1.2 km away
Queen's Landing
Queen's Landing
#5 of 15 in Niagara-on-the-Lake
1,427 reviews
1.3 km away
Harbour House Hotel
Harbour House Hotel
#2 of 15 in Niagara-on-the-Lake
1,178 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
124 on Queen Hotel and Spa
124 on Queen Hotel and Spa
#1 of 15 in Niagara-on-the-Lake
452 reviews
0.9 km away
Shaw Club Hotel
Shaw Club Hotel
#3 of 15 in Niagara-on-the-Lake
908 reviews
1.2 km away
Oban Inn, Spa and Restaurant
Oban Inn, Spa and Restaurant
#10 of 15 in Niagara-on-the-Lake
553 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, #1 spa in North America (Spas of America 2007-8), Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more   less 

Additional Information about The Pillar and Post Inn, Spa and Conference Centre

Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: €200 - €289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pillar and Post Inn, Spa and Conference Centre 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Travelocity, Cancelon, Priceline, TripOnline SA, Evoline ltd, getaroom.com and Hotel.de so you can book your The Pillar and Post Inn, Spa and Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pillar And Post Niagara
Pillar And Post Hotel
The Pillar And Post Hotel
Inn Pillar Post
Pillar Post Inn
Pillar & Post Hotel
Pillar & Post Niagara Lake
Hotel Style:
#4 Spa Hotel in Niagara-on-the-Lake
#5 Luxury Hotel in Niagara-on-the-Lake
#5 Family Hotel in Niagara-on-the-Lake
#6 Business Hotel in Niagara-on-the-Lake
#8 Romantic Hotel in Niagara-on-the-Lake
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Pillar and Post Inn, Spa and Conference Centre staff and other travellers.
17 questions
Ask a question

See all questions (17)

Questions? Get answers from The Pillar and Post Inn, Spa and Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe not off the corridor to the spa”
castlegar46, 21 May 2017 | Read review
“Ask for a room inside the Inn, facing the court yard.”
Luanne226, 16 May 2017 | Read review
“The interior rooms overlooking the pool are nice for families but tend to be musty.”
Michabean76, 16 May 2017 | Read review
“We did not stay in any rooms. We are from the a nearby city and only came to eat.”
leom110, 27 Apr 2017 | Read review
“Did not stay”
Ayeshawb, 18 Apr 2017 | Read review
5 of 5
TripAdvisor
US$232* /night
View Deal
Booking.comUS$266
Hotwire.comUS$277
CancelonUS$286
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates