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The Pillar and Post Inn, Spa and Conference Centre

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The Pillar and Post Inn, Spa and Conference Centre
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1,812 Reviews from our TripAdvisor Community

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Showing 1,789: English reviews
Toronto, Canada
Reviewed 3 days ago NEW

Check in was smooth even though there was a power outage in the area and all computers were down. Dropped our bags off with front desk and went for a walk then came back and checked in. Getting to the room was a little bit of a maze. Room: great selection of toiletries, towels and robes asked for slippers and...

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Thank Lryu
Jasper, Canada
Reviewed 3 days ago NEW

Stayed here for a conference in June of 2016. I'm usually a Fairmont girl and this hotels service and standards were similar to which I'm use to. Food was great and surroundings were beautiful. This hotel had lots of history and it was nice to be able to rent bikes close by to do a bicycling wine tour.

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Thank foodiek85
Buffalo, New York
Reviewed 5 days ago NEW

We have found the Pillar and Post to be deserving of the rave reviews posted by so many others. There are many fine accommodations in Niagara on the Lake and we have stayed at most of them over the years but Pillar & Post offers, in our opinion, the most complete range of amenities. We most recently visited just after...

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Thank jimn142
Cambridge, Canada
Reviewed 1 week ago

By far the best place to stay in the Niagara region. We've been coming to the Pillar and Post for 25 years and it never disappoints. Great rooms, spa and food. Service is outstanding and special thanks to Peter and Sarah this time. It always feels like home when we come back,

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Thank timlovegrove
Reviewed 1 week ago

My first experience in one of the Vintage Hotels on Niagara-on-the-Lake. The Pillar and Post is absolutely lovely, quiet, clean with many amenities available. The food in both the lounge and the main dining restaurant is absolutely AMAZING! It was very tranquil and enjoyable. Loved sitting by the outdoor pool and taking in the beautiful flowers and arrangements thoughtfully placed....

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Thank giannina d
Aurora, Canada
Reviewed 1 week ago

It was just an all around pleasant relaxing stay. I highly recommend going here just before or after Christmas. The interior décor is just fabulous. The front desk staff are second to none. We happened to be staying in a room that was adjacent to a room with a dog that kept barking. The front desk took care of the...

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Thank Elvie A
Grand Island, New York
Reviewed 1 week ago via mobile

Wonderful service - the front desk will drive you into town and pick you up 24/7. Spa waterfall hot tub is spectacular. Breakfast buffet is terrific. This is our third trip - summer outdoor pool area is great too. This hotel couldn't be better!

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Thank Jaybenzini
Matt S, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

Hi Jaybenzini, Your review couldn't be better! Thank you for your kind words, now to wait until the ice melts and the outdoor pool is open! Thank you, Matt S Guest Service Manager

Toronto, Canada
Reviewed 1 week ago

Our first visit at The Pillar and Post was late December 2015 and when we returned this December it was like coming back home! A cozy, festively decorated lobby with a beautiful fireplace was the kind of welcome you could not resist. The staff throughout the property are friendly, attentive and responsive and it speaks to what a great organization...

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Thank Cynthia W
Matt S, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

Dear Cynthia W, Thank you for your kind words, we are so happy to hear you enjoyed your time, and our staff really had an impact on your overall stay. We hope to welcome you back again soon! Happy Holidays. Matt S Guest Service Manager

Milbridge, Maine
Reviewed 1 week ago via mobile

We decided on a "girls" spa day just prior to New Years. The Pillar and Post seemed to offer all that we needed: food, drink cozy overnight accommodations and attention to face, hands and feet. We were able to have our services performed at the same time (pedicure and manicures) then a break before our facials (in separate rooms) luxuriating...

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Thank Mary Margaret O
Toronto, Canada
Reviewed 2 weeks ago via mobile

We went on a 2 night special package that included some meals and a couple's massage. This was for our 15th anniversary. From the time we walked in the door we received top notch service. Our room was clean and nicely laid out. Everyone we encountered was friendly and professional. The food was great as well. We relaxed around the...

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Helpful?
Thank mikefromto
Matt S, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review

Hi Mikefromto, Happy Anniversary, thank you for choosing to spend it with us at the Pillar and Post! We look forward to welcoming you back again soon. Matt S Guest Service Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, #1 spa in North America (Spas of America 2007-8), Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more   less 

Additional Information about The Pillar and Post Inn, Spa and Conference Centre

Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Region: Canada > Ontario > Niagara-on-the-Lake
Price Range: €146 - €295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pillar and Post Inn, Spa and Conference Centre 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Pillar And Post Niagara
Pillar And Post Hotel
The Pillar And Post Hotel
Inn Pillar Post
Pillar Post Inn
Pillar & Post Hotel
Pillar & Post Niagara Lake
Hotel Style:
#5 Spa Hotel in Niagara-on-the-Lake
#5 Family Hotel in Niagara-on-the-Lake
#6 Luxury Hotel in Niagara-on-the-Lake
#6 Business Hotel in Niagara-on-the-Lake
#8 Romantic Hotel in Niagara-on-the-Lake
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Questions & Answers

Here's what travellers have asked, with answers from The Pillar and Post Inn, Spa and Conference Centre staff and other travellers.
14 questions
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Toronto, Canada
Toronto, Canada
Irondequoit, New York, United States
London, United Kingdom
9 months ago

See all questions (14)

Questions? Get answers from The Pillar and Post Inn, Spa and Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a fireplace”
 of 5 bubbles elviea2014, 10 Jan 2017 | Read review
“Make sure bring a bathing suit for the hot springs”
 of 5 bubbles laurai581, 4 Jan 2017 | Read review
“if available get the upgrade it is the best money you will ever spend”
 of 5 bubbles 340stevep, 29 Dec 2016 | Read review
“like room on top floor”
 of 5 bubbles edcU8056FX, 17 Dec 2016 | Read review
“For the extra few dollars, it is well worth getting a bigger room.”
 of 5 bubbles ptrs, 15 Dec 2016 | Read review
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