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The Pillar and Post Inn, Spa and Conference Centre

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, ranked one of the top 25 spas in Canada by the Spa Association of Canada 2016. The Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation.
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Property amenities
Pool
Room Service
Free Parking
Business Centre with Internet Access
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Residential Neighbourhood
Historic Hotel
HOTEL CLASS
Hotel links
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Special Offer:Warm Up to Winter
Hotel packages
Reviews (2,364)
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2,332 results
Traveller rating
1,471
515
209
92
45
Traveller type
Time of year
LanguageEnglish
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1,471
515
209
92
45
Show reviews that mention
All reviews hot springs cannery restaurant outdoor pool prime rib get away my husband and i wine bar shuttle service turn down service couples massage steam room vintage hotel romantic getaway wedding anniversary king bed gas fireplace prince of wales
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1 - 5 of 2,332 reviews
Reviewed today

We love this hotel. Everything about it. BUT my sister was robbed this past weekend. Her engagement ring was stolen from her room. A ring she has worn for the past 20 years. We are getting no answers and no one is being held accountable....More

Date of stay: December 2018
5  Thank froso r
Hotel's Favourite
Reviewed 2 February 2018

My wife and I had an outstanding stay at the Pillar and Post Inn in picturesque Niagara-on-the-Lake in late January. The hotel staff could not have been more accommodating and made a little winter break most enjoyable. Our guest room was spacious, well appointed and...More

Date of stay: January 2018
6  Thank paulglover90
Response from Eileen Q, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded 3 February 2018

Dear paulglover90, Thank you for your fantastic review! I am so pleased you enjoyed your room as well as the restaurant. How awesome that your wife was able to enjoy a therapeutic massage at the spa! We do offer some fantastic couples packages as well...More

Reviewed 3 days ago

We have now stayed here on 2 different occasions. The staff are very friendly and professional, they aim to please. They gave us the room we requested which made us very happy as we feel it is a very special room to us. We will...More

Date of stay: December 2018
Thank marinachica
Response from EileenQ51, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded today

Dear marinachica, Thank you for your fabulous review! I am so pleased to hear we were able to accommodate your special room request. Our team makes every effort to ensure every guest's stay is enjoyable and memorable. I look forward to welcoming you back again...More

Reviewed 3 days ago via mobile

Enjoyed a quiet midweek get away that included being pampered in the spa with my spouse. Highly recommend and worth to splurge. On site services including spa and pools and dining can keep you there for the complete stay. But if feeling to need to...More

Date of stay: December 2018
Thank jeffycs
Response from EileenQ51, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded today

Dear jeffycs, Thank you for your feedback. I am so glad you and your spouse were able to indulge in some mid-week pampering and relaxation. I look forward to welcoming you back again soon for some more R & R! Warm regards, Eileen Guest Services...More

Reviewed 3 days ago via mobile

We were a large group celebrating the holidays together. There were 2 wedding parties also booked the weekend we were there. The rooms were quaint, clean and well cared for. The hotel itself was quiet. You would never have guessed there were several functions at...More

Date of stay: December 2018
Thank Penny L
Response from EileenQ51, Guest Relations Manager at The Pillar and Post Inn, Spa and Conference CentreResponded today

Dear Penny L, Thank you for taking time to provide feedback regarding your recent stay. I am glad you chose Pillar and Post for your holiday celebrations. This is definitely a busy time of year for the hotel and I am pleased to hear that...More

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Questions & Answers
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American4676
8 July 2018|
Answer
Response from simon3755 | Reviewed this property |
I think it has to do with proximity to the indoor pool. We had a suite on the second floor it overlooked the hot tub so there was some noise, my room was spectacular.
0
Votes
CathyF50
28 April 2018|
AnswerShow all 3 answers
Response from Ryan M | Property representative |
Hi CathyF50, We are about a 15 minute drive from Niagara Falls and our guests regularly visit the falls while staying with us. Thank you for your question and we hope to welcome you to the Pillar and Post.
0
Votes
nawiwcharuk
25 March 2018|
Answer
Response from Ryan M | Property representative |
Hello Nawiwcharuk, We do not keep bikes onsite but there are a number of rental companies very close by that you can visit if you would like to take out a bike for the day. Thank you for your inquiry and we hope to see... More
0
Votes
Room Tips
"Deluxe room with King size bed."
donBarrie_Ontario
5 days ago
Read review
"third floor deluxe suites are great and roomy with fireplace and quiet"
zoey-jack
4 weeks ago
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"Call the hotel to see if they have a package that includes the buffet breakfast. Well worth it."
W5125QUkimt
7 Nov 2018
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"If you sign up for their newsletters, they always have great deals during the slow season"
tashshep
5 Nov 2018
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PRICE RANGE
US$148 - US$315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pillar and post niagarapillar and post hotelthe pillar and post hotelpillar & post hotelinn pillar postpillar post innpillar & post niagara lake
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
122
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