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White Oaks Conference Resort & Spa

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253 Taylor Rd, Niagara-on-the-Lake, Ontario L0S 1J0 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$181
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Free cancellation until 22/06/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (433)
Room & Suite (197)
Dining (50)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 23/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from White Oaks Conference Resort & Spa
Updated 23/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to White Oaks Conference Resort and Spa, a destination unto itself that puts you at the centre of Niagara area attractions in the finest accommodations in Niagara-on-the-Lake. Niagara Wine Country, Casino Niagara, Niagara Falls and more are all within easy reach. But you won't have to leave our 13-acre resort to enjoy a first-class experience. Modern and stylish, White Oaks delivers luxury hotel service and truly outstanding amenities. From a deluxe Spa and our acclaimed 4-Diamond LIV restaurant (featuring award-winning Niagara Wines) to state-of-the-art fitness centre, The Club at White Oaks, we're dedicated to every aspect of your comfort and success. Turn your next event into an unforgettable experience. Greet, meet and motivate your colleagues, clients and guests in the luxurious, unique surroundings of Ontario's finest meeting venue. Be inspired by the extraordinary. Come to White Oaks and enjoy the best of Niagara on the Lake hotels.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Car hire
Business Centre with Internet Access
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast in the room
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Interconnected rooms available
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
On-demand films
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
17Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
6010Reviews26Q+A100Room tips
Traveller rating
  • 3,750
  • 1,554
  • 508
  • 124
  • 74
Time of year
Traveller type
Language
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  • English
Popular mentions
rolliecoaster16 wrote a review Mar 2021
Oshawa, Canada44 contributions30 helpful votes
Stayed the weekend for a quick birthday shopping trip and found the hotel to be quite nice and updated. We booked through Interval Hotel Exchange which did not include breakfast. The room was very nice with higher end finishes and very clean. Bed and pillows were comfy. The only downer was the room TV which was conking out every few seconds which made it impossible for us to watch. We were asked if we wanted to switch rooms but we were too tired to.
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Date of stay: March 2021
Rooms
Cleanliness
Service
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Conference Resort & Spa
Responded 31 Mar 2021
Dear rolliecoaster16, Thank you for your review and for choosing White Oaks for your birthday shopping trip. A warm Happy Birthday to your wife! We hope the two of you found some great bargains at the Outlet Mall. I am so sorry to read that your evening was inconvenienced, by the TV not operating as it should. I apologize as well, that our team was not able to rectify the situation prior to you settling in for the night. We appreciate knowing that you enjoyed your time with us overall, and that you found our Resort quite nice and updated. Thank you as well for noting your very clean, "very nice room", with higher end finishes, comfy bed and pillows. We do hope to have you back to celebrate many more special moments together. Kindest regards, Lindy, Guest services Liaison
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J L wrote a review Mar 2021
Burlington, Canada11 contributions3 helpful votes
Just returned from a 1-night stay as a girlfriend get-away. Such a great spot to sneak away for a change. Visited the Spa, did a little shopping and enjoyed martinis and a charcuterie board at Play. Staff can’t do enough to help out. Comfortable bed and luxurious linens made for a great night’s sleep. Will definitely be returning.
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Date of stay: March 2021Trip type: Travelled with friends
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Conference Resort & Spa
Responded 26 Mar 2021
Dear JL, What a fun and descriptive way to review your recent experience here at White Oaks! You painted such a relaxing and inviting picture, I feel that you may have helped others imagine themselves relaxing, Spa-ing, dining and shopping on a getaway of their own. Thank you for this, as well as noting your comfortable bed and luxurious linens, which added to a great night's sleep. With all of this said, the highest compliment remains: "Will definitely be returning"! This is appreciated by all of us here at WO! We look forward to welcoming you back! Kindest regards, Lindy, Guest Services Liaison
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Castil wrote a review Mar 2021
Toronto, Canada2 contributions
First time here, will definitely comeback. Thu (sorry I couldn't remember her name) was very polite, welcoming. Wehad her both check-in and check-out, very efficient. Resort was lovely, quiet. Will come back soon.
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Date of stay: March 2021
Rooms
Location
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Conference Resort & Spa
Responded 19 Mar 2021
Dear Castilnoviceonce, We are delighted that you had an "amazing" stay with us and that you will "definitely come back"! All of us, appreciate knowing this as we consider your return visit to be one of the highest compliments. Thu is especially pleased that you found her service to be very efficient, polite and welcoming. Thank you for noting this in your review. Take care and please come back soon! Kindest regards, Lindy, Guest Services Liaison
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Christine S wrote a review Mar 2021
Grimsby, Canada2 contributions
Had a great time on the “Girls just wanna have Fun” package. Hotel staff were amazing, especially Andre who organized a wine tour for us and restaurant booking. Spa was great, we had the best time. We’ll be back!
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Date of stay: March 2021Trip type: Travelled with friends
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Conference Resort & Spa
Responded 8 Mar 2021
Dear Chris1226s, "Girls Just Wanna Have Fun", isn't that the truth! Everyone here at White Oaks is pleased that you had a "great time" and that you found our team "amazing"! We try to make it difficult NOT to enjoy your time while with your besties at WO, especially as our team genuinely care and strive to contribute to your happiness. Thank you for noting Andre's exceptional service along with our talented Spa team. They are glad that they were able to add to your experience in a very positive way. Thank you as well, for letting us know that you will be returning. This is one of the highest compliments and appreciated by all of us! We look forward to welcoming you again! Kindest regards, Lindy, Guest Services Liaison
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gail w wrote a review Jan 2021
Niagara-on-the-Lake, Canada44 contributions23 helpful votes
The staff was very friendly and accommodating. We booked a king suite with a fireplace and a jacuzzi tub. The room was dated. I was disappointed by the fireplace and although the bathroom was large and interesting with a heart shaped tub, for a 5 star hotel it really needs to be re-done. We both had an 85 mins massage in the spa and it was heaven! Very professional. The food was good with only room service offered at the moment. When we called to make the reservation we were told we could get an $80 meal credit for breakfast and dinner. Upon checking out we were told although there was a note that we had a conversation about the credit it wasn’t applied at check in and it was now too late to apply it. We didn’t argue however I left feeling a bit cheated. Over all a fairly good stay.
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Date of stay: January 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Conference Resort & Spa
Responded 4 Feb 2021
Dear 530gailw, Thank you for taking time to complete this survey. We are interested in our guests’ feedback, especially as we want all, to have an amazing experience while with us. We are also, constantly updating and improving our facility as opportunities present themselves. We appreciate you noting that our in-room food was to your liking, as well as our "heavenly" and "professional" Spa massages. As we are ranked one of the top Spa's in Canada, it is gratifying to know that this was your experience. I would very much appreciate the opportunity to speak with you regarding what disappointed you about the fireplace, as well as, and even more importantly, regarding the meal credit frustration. There is No circumstance in which White Oaks would not honour a credit, should a package be booked which included one. Perhaps there was a misunderstanding which I would be glad to look into. It is our utmost desire to have you leave feeling, and knowing, that you have been welcomed, and valued as our guest. A "fairly good stay" is nice; however, we prefer to have you leave feeling very happy, rested and rejuvenated. My sincere hope is that you contact me at WO. I am the only Lindy here and would be happy to take your call. We look forward to welcoming you back! Kindest regards, Lindy, Guest Services Liaison
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PRICE RANGE
US$133 - US$280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
white oaks conference resort and spa, white oaks hotel niagara-on-the-lake, white oaks conference hotel, white oaks resort, niagara on the lake white oaks, white oaks spa, white oak resort anbd spa
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
220
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Frequently Asked Questions about White Oaks Conference Resort & Spa
Which popular attractions are close to White Oaks Conference Resort & Spa?
Nearby attractions include Outlet Collection at Niagara (0.3 km) and Pepper Palace (0.4 km).
What are some of the property amenities at White Oaks Conference Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at White Oaks Conference Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at White Oaks Conference Resort & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at White Oaks Conference Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to White Oaks Conference Resort & Spa?
Conveniently located restaurants include LIV Restaurant, Play Bar & Grill, and Aroma Espresso Bar in Outlet Collection at Niagara.
Are there opportunities to exercise at White Oaks Conference Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at White Oaks Conference Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does White Oaks Conference Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to White Oaks Conference Resort & Spa?
Many travellers enjoy visiting British Methodist Episcopal Church (5.9 km), Homer Lift Bridge / Welland Canal Bridge #4 / Queenston Street Bridge (3.7 km), and DeCou House (4.3 km).
Does White Oaks Conference Resort & Spa have any great views?
Yes, guests often enjoy the park view available here.