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Sterling Inn & Spa

1,675 reviews
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Traveller (1005)
Room & Suite (501)
Dining (81)
Overview
  • Excellent62%
  • Very good24%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“steam shower”(327 reviews)
“breakfast in bed”(324 reviews)
“ag restaurant”(134 reviews)
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,675)Write a Review
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Traveller rating
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147
56
46
Show reviews that mention
All reviewssteam showerbreakfast in bedag restaurantyogurtmilk bottlebreakfast deliveredbody jetshardwood floorsrain shower headclifton hillfree parkingboutique hoteldeluxe roomgas fireplacewet barhard boiled eggseach morning
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11 - 15 of 1,628 reviews
Reviewed 2 weeks ago

Hotel is very nice and quiet. Check in easy. Rooms nice and big and clean. Robes supplied. Fire place and steam shower nice. Bed looked very nice but was hard not the best for back issues. Have to consider this on next visit. Breakfast delivered...More

1  Thank Melanie J
Response from Marco C, General Manager at Sterling Inn & SpaResponded 1 week ago

Dear Melanie Thank you so much for staying with us and for choosing the Sterling from all the other hotels in Niagara Falls. I am glad that you liked the tranquillity of our hotel, and the spacious guest rooms. The fireplace and steam showers are...More

Reviewed 3 weeks ago

We spent the New Year Eve at Niagara Falls and booked for #1 ranked hotel, Sterling Inn. The cost was $650 a night, including breakfast. When we checked in at around 5:00 p.m., front desk staff was not smiling at all, we figured they had...More

3  Thank Bumper12345
Response from Marco C, General Manager at Sterling Inn & SpaResponded 1 week ago

Dear Bumper Thank you for choosing the Sterling Inn & Spa for your stay in Niagara Falls. I would like to sincerely apologize for the the inconveniences that you experienced at our hotel during your stay, most specifically with the service received. My staff and...More

Reviewed 3 weeks ago via mobile

We spent one night here and wished we could have stayed longer, just for the hotel! The outside of the building is pretty blah, you would never guess it’s a gorgeous hotel inside. When we walked into our room, we were blown away because everything...More

2  Thank cmj207
Response from Marco C, General Manager at Sterling Inn & SpaResponded 2 weeks ago

Hello Corrin Thank you so much for making the Sterling Inn & Spa part of your Niagara falls getaway and for the great review online. I am glad that you had a great time here and you enjoyed the room. Our rooms are spacious and...More

Reviewed 3 weeks ago via mobile

Myself and my husband stayed for the first time at sterling inn and spa on dec 29th-30th and are very sad to leave. From the second we checked in the staff is friendly and very sufficient. We got there earlier then our check inn time...More

2  Thank Lucy1522
Response from Marco C, General Manager at Sterling Inn & SpaResponded 2 weeks ago

Good day Lucy Thank you so much for making the Sterling Inn & Spa part of your Niagara falls getaway and for the great review online. I am glad that your husband and yourself enjoyed the hotel. Our staff here is indeed very friendly and...More

Reviewed 5 weeks ago

Stated at Sterling in for a weekend getaway in Dec'17. During the check in found out that we got a room upgrade which was a nice surprise. The room was huge, modern and clean. Fireplace, jacuzzi, a bottle of chilled cava, breakfast in bed all...More

2  Thank GranFanToronto
Response from Marco C, General Manager at Sterling Inn & SpaResponded 4 weeks ago

Hello Thank you for visiting us here at the Sterling Inn & Spa. We are very glad that you enjoyed the room and all the amenities that we have to offer, including the breakfast in bed and the fireplace. We are only a short walk...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$81 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Niagara Falls
#1 Luxury Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$81 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Niagara Falls
#1 Luxury Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
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Traveller (1005)
Room & Suite (501)
Dining (81)
Pool & Beach (2)
Hotel & Grounds (568)
Bathroom (134)
Family and Play Areas (1)
Questions & Answers
Ask a question
Asdfghjkl0987
14 January 2018|
AnswerShow all 6 answers
Response from Cindy2244 | Reviewed this property |
We did not have time to visit the spa.
0
Votes
LovestheBeach21
22 November 2017|
AnswerShow all 11 answers
Response from Marco C | Property representative |
Yes, we do charge for parking at the Sterling Inn & Spa. Parking is $15/night. We are located just behind Clifton Hill and parking does ten to get tight. Marco C General Manager
1
Vote
adrianahylton
5 October 2017|
AnswerShow all 3 answers
Response from Rachel S | Reviewed this property |
We always book the Deluxe suite. It's insanely spacious - includes a fireplace, King bed, 2-person hot tub/jacuzzi, massive steam shower, a kitchenette and pull-out couch. It's a beautiful room, you won't regret it. Don't... More
2
Votes
Room Tips
"Room 114 you can hear plumbing noises, choose another room if you are a light sleeper"
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"Ours was a corner room which may be larger than the others."
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"Delux room with steam shower and jacuzzi"
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"Breakfast must be in the room, make sure you have it ordered the night before."
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