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Sterling Inn & Spa

Expedia.comUS$145*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$174*
US$145*
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US$150*
US$150*
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Sterling Inn & Spa
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1,549 Reviews from our TripAdvisor Community

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Showing 1,509: English reviews
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Lancaster, Pennsylvania
Reviewed yesterday NEW

What a Gem, out room was stunning and spacious. We had a two room suite with king bed, fireplace and large whirlpool tub. And the shower........huge with rainfall overhead shower and jets of water on one wall. The location is a few blocks from the walkway along the Falls, it was peaceful and quite. Close to Clifton Hill, lots of...

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Helpful?
Thank Liz J
Toronto, Canada
Reviewed 4 days ago NEW

Definitely one of the nicest hotels I have ever stayed in, gorgeous rooms, amazing service and fantastic staff! Would have happily paid double for what we paid!! Rooms are unique, beautiful breakfast brought to the room and the staff could not have been more accommodating, friendly and helpful! Wasn't sure when we first arrived, man were we in for a...

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Helpful?
1Thank Gayle V
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for choosing the Sterling Inn & Spa for your recent visit to beautiful Niagara Falls! We truly feel our staff is our best asset, I'm thrilled this was reflected in your experience with us. We look forward to seeing you again soon! Yours in Hospitality, Lisa Baumgartner General Manager

Redwood City, California
Reviewed 4 days ago NEW

We chose Sterling since it was away from the main street/activities and we wanted something a bit quieter. We requested the room with the Jacuzzi tub which was very nice and clean. The complimentary breakfast in bed was a nice touch as well and the AG restaurant is within the same building.

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Helpful?
Thank Jennifer L
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

I am so happy to hear you enjoyed your visit with us. Our complimentary breakfast in bed is a favourite amoungst our guests, I'm thrilled you enjoyed it as well! We look forward to seeing you again very soon. Yours in Hospitality, Lisa Baumgartner General Manager

PA
Reviewed 5 days ago NEW

Late review - we went up the end of April 2017- Great location, and not a bad price - they offer continental breakfast - hard boiled eggs, granola, yogurt, coffee, OJ, and croissants... I'm not a yogurt or hard boiled egg kinda person, so I stole the croissants which were buttery soft and flaky! YUMMO - my boyfriend enjoyed everything...

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Helpful?
Thank Sandi76
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you so much for taking the time to share your experience, we truly appreciate it! I'm thrilled to hear you enjoyed breakfast in bed as well as the steam shower! I am happy to advise you that we are rolling out our new customized sleep experience. We have some guests who prefer a softer mattress, and some who prefer...

Reviewed 1 week ago via mobile

The rooms are huge and breakfast in bed everyday comes with the deal! Steam showers are standard with the huge washroom! This is nicer than the Hilton's and Sheraton's and the staff is very helpful. All the features are within easy walking distance. AG restaurant is probably the best place in Niagra to dine. It is very close to many...

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Helpful?
Thank TommyBahama4urMama
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you so much for taking the time to share your experience, we truly appreciate it! I`m thrilled to hear you enjoyed the Greg Frewin Magic Show! It`s truly an amazing show that is always evolving. Thank you for your kind comments, we look forward to welcoming you back again soon. Yours in Hospitality, Lisa Baumgartner General Manager

Grottoes
Reviewed 1 week ago via mobile

This is one of the nicest motels I have stayed at. We spent 4 days at the motel. The room and bathroom was large and very clean. They served us breakfast in bed every morning. The staff was very friendly and knowledgeable. They saved us money with a Falls package that included the bus pass for 2 days. It is...

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Helpful?
Thank Harvey M
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

I'm thrilled to hear you enjoyed every aspect of your stay with us! We feel our beautiful guest rooms, delectable breakfast in bed, and great location are just some of the features that create the ultimate getaway. I am happy to hear this was reflected in your visit with us! From all of us here at the Sterling Inn &...

Reviewed 2 weeks ago

huge rooms...friendly staff and 2 mins from the main street....would def stay again...a ten minute walk to the falls....food is really good if a little pricey....nice continental breakfast brought to room every morning.

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Helpful?
Thank Rob Moores P
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for taking the time to share your experience, we truly appreciate it! I'm happy to hear you enjoyed your stay. We are look forward to seeing you again soon! Yours in Hospitality, Lisa Baumgartner General Manager

Reviewed 2 weeks ago

This is by far the cleanest and biggest hotel room I have ever stayed at in my whole life. The room at the Sterling Inn made you feel like you were in your own house; thats how big it was. The complimentary breakfast that is delivered to your room is also very convenient, although it is very small, it sufficed....

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Helpful?
1Thank Alan A
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Wow, thank you so much for your wonderful review! I am absolutely thrilled to hear you enjoyed every aspect of your stay with us. I will be sure to pass along your kind comments to the rest of the team, we look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner General Manager

Rochester, New York
Reviewed 2 weeks ago

I checked in on a Sunday afternoon for a two night stay. I was first booked into a room that didn't have all of the advertised amenities - no whirlpool. As I was walking around the room the phone rang. It was the front desk calling to ask if I liked the room. I said it was ok, but where...

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Helpful?
1Thank dplogan
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Our hotel is completely PCI compliant, therefore our team members do not have access to your credit card information. We took your questions very seriously and after sending you the footage of your check in to set your mind at ease it is unfortunate that you have still chosen to publicly question our integrity. Lisa Baumgartner General Manager

ABQ, NM
Reviewed 3 weeks ago

My wife and I got wonderful wrap and massage treatments. Enjoyed the relaxing atmosphere and the skilled people who provided the treatments. Selected this spa based on prior reviews and I am very happy with the results.

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Helpful?
Thank ABQfamilyguy
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for taking the time to share your experience! I am thrilled to hear your visit with us was relaxing and just what you were looking for. We hope to see you again soon! Yours in Hospitality, Lisa Baumgartner General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway. ... more   less 

Additional Information about Sterling Inn & Spa

Address: 5195 Magdalen St, Niagara Falls, Ontario L2G 3S6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: €106 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sterling Inn & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls
Hotel Style:
#1 Luxury Hotel in Niagara Falls
#1 Spa Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
#15 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sterling Inn & Spa staff and other travellers.
21 questions
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Questions? Get answers from Sterling Inn & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In a quiet location, imagine all rooms equally stunning”
50lizj, 28 May 2017 | Read review
“the suites are huge”
robmooresp, 15 May 2017 | Read review
“Rooms on the first floor are a nicer layout than the second floor but our room was in front of the parking lot and was not as private.”
pmizil, 8 May 2017 | Read review
“The hotel is only a couple of floor tall. So if you don't want to be on ground level, ask for the second floor.”
  • The view of a
  • The Fireplace is below the TV. Note, glass shower on the left.
  • The view of a
Don437, 24 Apr 2017 | Read review
“Each room is unique, I am not sure there is bad room.”
953meaganm, 20 Apr 2017 | Read review
5 of 5
Expedia.com
US$145* /night
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Booking.comUS$150
PricelineUS$150
CancelonUS$174
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*Disclaimer
Prices are for 1 room, 2 adults
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