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Americana Resort

Traveller (327)
360
Panoramas (8)
Pool & Beach (65)
Overview
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,405)
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1,363 results
Traveller rating
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1 - 5 of 1,363 reviews
Reviewed yesterday

We booked 2 nights / 3 days stay at the Americana Resort over the winter break. My son is 4.5 years old. Our stay at this resort was the most disappointing stay of any resort we ever experienced. This place is washed up, outdated, old,...More

Date of stay: January 2019
Thank GalitSugar
Reviewed 1 week ago via mobile

Visited overnight with our kids. The room was huge and clean. Kids loved the water park. Nice location, close to restaurants and downtown. Coffee from the little coffee shop in the lobby was great. We'd definitely stay again!

Date of stay: January 2019
Thank P1661HNmelissak
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 1 week ago

Thank you for your awesome review and rating. We are so pleased everyone had a wonderful time and look forward to welcoming you back on your next trip to Niagara Falls!

Reviewed 1 week ago via mobile

The worst hotel experience we've ever had. Such a shame since we've visited this hotel many times before and had always thoroughly enjoyed it. Rooms were filthy and unclean, from dust strings hanging off of the ceilings to dried urine around the toilet seats and...More

Date of stay: January 2019
Thank 742erd
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 1 week ago

Thank you for your feedback and please accept our most sincere apologies for the housekeeping oversights. I am glad that the Manager was prompt in responding and am truly sorry for your disappointment. Feedback like yours will help us improve in these areas and your...More

Reviewed 2 weeks ago

Pros: Very helpful customer service at check in, room was very large, waterpark was fairly clean - a bit smaller than previously thought but kids still had a good time! Con: $20 to park overnight (to be fair that is in line with most places...More

Date of stay: December 2018
Thank John P
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 1 week ago

Thank you John for your review and your rating. We appreciate all your feedback and we're glad to hear that the kids had a good time. We hope to have another opportunity to serve you again in the future.

Reviewed 2 weeks ago via mobile

I was truly disappointed with our stay. Starting with the $200 deposit required upon checking in and the $20 parking Per night. I can understand that price when you are in a larger city or downtown, but this is neither. It located off the beaten...More

Date of stay: December 2018
1  Thank Q1663LYtomw
Response from AmericanaResort, Guest Relations Manager at Americana ResortResponded 1 week ago

We are sorry you were disappointed with your stay. Most hotels do require a security deposit as does ours which is only a pre authorization on the credit card used to book your room. This as well as parking is noted on our website so...More

View more reviews
About
Description
The Americana Conference Resort Spa & Waterpark is Niagara Falls' ultimate vacation retreat for waterpark family fun, weddings, meetings and much more! The Americana offers over 200 guest rooms ideal for More couples, families, and business travelers, including kiddie bunk bed suites, and fireplace/Whirlpool suites. Waves Indoor Waterpark - a premier waterpark in Niagara Falls featuring a retractable roof, slides and more; a large outdoor recreational area and playground with gazebos and barbecues; Senses Spa & Boutique, a full-service spa for those who want to get away and relax; free wireless internet, on-site restaurant and bar and over 21,000 square feet of meeting, banquet or wedding space. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Sauna
Self-Serve Laundry
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
204
Price range
US$133 - US$238 (Based on Average Rates for a Standard Room)
Also Known As
Americana Hotel Niagara Falls
,
Americana Resort Niagara Falls
Location
Canada > Ontario > Niagara Falls
Hotel class
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
204
Price range
US$133 - US$238 (Based on Average Rates for a Standard Room)
Also Known As
Americana Hotel Niagara Falls
,
Americana Resort Niagara Falls
Location
Canada > Ontario > Niagara Falls
Photos
Traveller (327)
Room & Suite (356)
Pool & Beach (65)
Dining (28)
Amenities (158)
Family and Play Areas (17)
Business Centre & Event Rooms (8)
Nearby
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Nearby AttractionsSee all 294 nearby attractions
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Questions & Answers
Ask a question
twmunson14
10 August 2018|
AnswerShow all 3 answers
Response from Mike M | Reviewed this property |
No but it's included in a charge which they add on as a mandatory fee.
0
Votes
Adam D
14 July 2018|
AnswerShow all 3 answers
Response from SwapnilS705 | Reviewed this property |
You can buy day pass
2
Votes
sandy s
24 May 2018|
AnswerShow all 5 answers
Response from Kristi M | Reviewed this property |
No it is all in the same space. There are different pools for little kids and bigger kids. Have fun
0
Votes
Room Tips
"Choose a different Hotel. Not worth it at all."
GalitSugar
yesterday
Read review
"Book away from the traffic to the waterpark"
CanadianMum
15 Nov 2018
Read review
"2 rooms suite"
TripTips4You
14 Oct 2018
Read review
"Find another hotel"
Derek764
11 Oct 2018
Read review
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