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DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls

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DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
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3,007 Reviews from our TripAdvisor Community

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Start your review of DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
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Miami, Florida
Reviewed 5 days ago NEWvia mobile

Hotel is great. Our flight arrived to Toronto at 11pm and with the blizzard we didn't check in until 2am. When we arrived we were greeted with a friendly host who had warm cookies upon our arrival. Hotel was quite, staff was friendly. Only negative point is that the ac does not seem to be controlled in the room. I...

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Helpful?
1Thank alex s
DTFallsview, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review

Your review is greatly appreciated. We are so happy to see that you enjoyed your stay with us and made it safely through the challenging snow storm. We hope to see you again on a return trip to Niagara. Thank you for taking the time to post your comments.

Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

My wife and 2kids and I stayed for 1 night on Dec.29th.The check in was fast and easy.We even were allowed to check in early(2hrs.) since the room was ready.Maybe digital check-in had something to do with it.There is a $15. mandatory parking fee FYI.But in out privileges and you park yourself, not someone else parking your car for you,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank TomCho
About Hotel's Favourite Review
DTFallsview, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review

Thank you for the lovely review. It is so nice to see that you were able to check in early as the room was ready. We always try to accommodate early check in when possible. Your reference to the fast and easy check in , convenient parking, good location, great service and good buffet breakfast is greatly appreciated. The bed...

Reviewed 1 week ago NEWvia mobile

This brand has always baffled me-- it's a Hilton brand, not quite a Hilton but not a Hampton or Garden Inn either. It's neither suited for business nor families--- just doesn't seem to fit anywhere brand-wise. Mind you, I've stayed at some very nice Double Trees and Embassy Suites (also a Hilton brand) as well. But I still can't figure...

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Helpful?
Thank Liquidman
DTFallsview, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review

Thank you for your comments about your recent stay. As a multi-time repeat customer, we hope you'll accept our sincerest apologies for falling short on our high standards. The rates at our hotel and our sister hotels will vary by date(s) of stay. It would not be fair to compare rates without knowing exact dates and views. As a general...

Ontario, Canada
Reviewed 1 week ago

We have stayed in quite a few hotels in the Niagara area and this was one of the most relaxing by far, even during March Break! Check-in was a breeze and the staff were wonderful and friendly. We were able to unload our car and easily find parking around the hotel building. They offer self-park for $15, with in and...

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Helpful?
1Thank SonjaMD
Reviewed 1 week ago

This is my second stay at this Hotel while it was my family's first and unfortunately we were rather dissapointed. The check-in process was quick because of the online booking and check-in facility provided including the choice of rooms. However, the key-cards provided did not work so I had to come down to reception (from the 12th floor) to re-activate...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 860girishg
DTFallsview, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review

We appreciate all feedback including areas of opportunity. We are so sorry to hear of the issues you encountered with respect to your keys not working and housekeeping discrepancies. I have forwarded your concerns to our Executive Housekeeper for further investigation. We take this very seriously and assure you we will take the appropriate training measures to prevent re-occurrence. Thank...

Ontario
Reviewed 1 week ago

We loved this place! We were originally supposed to come on the 14th of March but because of a snow storm we changed our reservations to the 15th. The reservation desk was very accommadating and we were lucky enough to get the same room. Check in was very quick. I was impressed that on their computer our room was cleaned...

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1Thank Hootie40
London, Canada
Reviewed 1 week ago

We have stayed at this hotel several times. Great location, easy to walk to attractions but not too close. Best beds ever. Staff can be hit or miss as far as friendliness, but overall great place to stay. Starbucks right in the lobby and be sure to get your complimentary warm cookie at the front desk!

Review collected in partnership with DoubleTree by Hilton
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1Thank pettech10
Toronto, Ontario, Canada
Reviewed 1 week ago via mobile

Excellent location away from all the madness. Self-parking ($15 but at least not valet plus unlimited in-and-out privileges). Check-in was a breeze. Basic room (1203) was very spacious and clean with a nice view of the river. On-site coffee shop and variety store were very convenient. Did not eat at Buchanans or use spa so can't comment. Saltwater pool was...

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Helpful?
2Thank Canuck74
DTFallsview, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review

Thank you for the lovely review and taking the time to let others know of your positive experience. Your reference to the cleanliness, nice view, convenient location and hotel amenities will be so helpful to other travelers looking for a nice place to stay while visiting Niagara. We sincerely appreciate your feedback and hope to see you again in the...

Winnipeg, Canada
Reviewed 1 week ago

Nice view of the river and across to the US, clean rooms, comfortable beds, and friendly staff. The pool is so nice and saltwater! Starbucks and the spa were a nice feature. Definetly will stay here again.

Review collected in partnership with DoubleTree by Hilton
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1Thank Ryan R
Uxbridge, Canada
Reviewed 1 week ago

First off I have stayed at this hotel at least five times. Great location, very nice beds and view is decent if you get a higher floor overlooking the falls/Niagara River. This was March break so I thought it would be packed but a storm get many away. I will say I was disappointed with the cleaning in the bathroom...

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Helpful?
Thank bdaltyben
DTFallsview, Manager at DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls, responded to this review

Thank you for taking the time to post your comments and for your continued loyalty. We are so sorry to hear of the issues you had with the bathroom cleanliness and will forward your comments to our housekeeping team for further investigation. We thank you for bringing these concerns to our attention and assure you we will address internally to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Moose & Squirrel Coffee Bar
Moose & Squirrel Coffee Bar
Cuisines: Bar, Cafe, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A relaxing, secure environment removed from-but still close to-the high energy pace of exciting attractions, the American and Canadian Falls (two short blocks) and the Fallsview Casino and Entertainment Complex (400 yards). Convenient on-site parking. Referencing the natural elegance of the Frank Lloyd Wright era and the rustic timeless architecture of a Grand National Park Lodge. Four diamond AAA/CAA award winner. ... more   less 

Additional Information about DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls

Address: 6039 Fallsview Blvd, Niagara Falls, Ontario L2G 3V6, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: €80 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Doubletree Fallsview Resort And Spa By Hilton - Niagara Falls
Doubletree Fallsview Resort & Spa By Hilton - Niagara Falls Hotel Niagara Falls
Doubletree Fallsview Hotel By
Hotel Style:
#1 Green Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#3 Family Hotel in Niagara Falls
#4 Luxury Hotel in Niagara Falls
#5 Spa Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls staff and other travellers.
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Questions? Get answers from DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you join the Hilton Honors program (which is free to join), you can gain access to rooms on highers floors, with better views.”
 of 5 bubbles SonjaMD, 18 Mar 2017 | Read review
“rooms with falls' view”
 of 5 bubbles Hootie40, 17 Mar 2017 | Read review
“ask for a corner suite”
 of 5 bubbles beltar682017, 15 Mar 2017 | Read review
“higher floors offer better views”
 of 5 bubbles elcycad, 6 Mar 2017 | Read review
“The higher, the better, for a view”
 of 5 bubbles pds209, 3 Mar 2017 | Read review
5 of 5