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Americas Best Value Inn - Chalet Inn and Suites

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371 Reviews from our TripAdvisor Community

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There are newer reviews for Americas Best Value Inn - Chalet Inn and Suites
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Showing 350: English reviews
Windsor, Canada
1 review
Reviewed 24 September 2013

My best friend and I stayed early SEPT. I had stayed at this same hotel on Canada Day 2012, so I was familiar with the hotel and location. The room was a typical 2 queen beds, with a balcony overlooking the parking lot. Staff were able to accommodate our request for a microwave, which was great news, and the fridge... More 

Helpful?
Thank Amadenna
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to write a review, it is very appreciated. We are very happy that you continue to choose to stay with us, and hope to see you again. More 

Pittsburgh, PA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 September 2013

This was our second stay at Chalet and we were very satisfied with our experience. This is a motel and it provides a motel experience. A very good motel experience. Our experience was consistent with our first stay. We rented the same two rooms, 204 and 205, smoking and non-smoking as we travel with my friend’s elderly mother. The motel... More 

Helpful?
Thank DanRan
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you very much for taking the time to write your review, we really appreciate it. We are very happy that you continue to enjoy your stays with us, and hope to see you again. More 

New Gloucester, Maine
Level Contributor
4 reviews
Reviewed 7 September 2013

Had to change dates for reservation, owner/manager was very accommodating. Our stay was extremely pleasant, the location was perfect. The accommodations were roomy and very clean. I would definitely recommend this Inn to family and friends.

Helpful?
Thank ginpunch
Toronto, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 September 2013

We stayed with a group of 8 people 2 weeks ago. Chose this hotel because we wanted to have one joint room for all of us and this hotel was able to accommodate which was awesome. We had a huge double room with 4 queen beds and 2 bathrooms so everyone was comfortable. The hotel has and indoor and an... More 

Helpful?
Thank Julia V
Toronto, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 September 2013

A friend and I stayed here over the labour day weekend with our 2 sons (5 & 10). The hotel is clean, the pools were great (and empty most of the time)! The rooms were large and were also clean. When we arrived the air was not on but within a few minutes the room was cool and any stagnant... More 

Helpful?
Thank Jennifer L
Toronto, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 August 2013

Stayed at this motel, 2 nights, for a tournament and it was ok. They didn't have great breakfast options, since they don't have the facilities to do so, so walk for a bit and grab some Tim's. Beds were ok, but I found tons of fruit loops in my bed (?) Good that this place has a pool so you... More 

Helpful?
1 Thank BIZ-DIAZ
Fort Erie, Ontario, Canada
2 reviews
Reviewed 25 August 2013

My family and I had my cousin's birthday at this hotel. The family room in which we stayed was big and nicely laid out. We enjoyed swimming in the indoor and outdoor pool. The service staff was friendly, caring and kind. This hotel was minutes away from all attractions.

Helpful?
Thank Cissaundra F
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to write a review, it is very appreciated. We are very happy that you and your friends enjoyed your stay with us, and hope to see you again. More 

Kitchener, Canada
1 review
Reviewed 25 August 2013

The room was very clean when we arrived, and the staff was very accommodating when it came to bringing more pillows and towels, I liked the comfortable beds the locations to the attractions the indoor pool was very clean but we are also given the option for an out side pool also , which is very well kept up .... More 

Helpful?
Thank ed f
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

We are very pleased that you enjoyed your stay with us, and hope to see you again. Thank you for writing a review, we really appreciate it. More 

Toronto, Canada
1 review
Reviewed 25 August 2013

very pleasant place to stay, close to all amenities, staff very friendly and helpful to guests, owner is very pleasant . Would highly recommend this hotel to friends and relatives. Swimming pools (1 outside and one inside) were very clean too. . Beds were clean and firm. . Also the air conditioner worked efficiently as did the refrigerator.fine.

Helpful?
Thank tammy d
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

Thank you for taking the time to write a review. We really appreciate it. We are happy you enjoyed your stay, and hope to see you again. More 

Smithville, Canada
Level Contributor
3 reviews
Reviewed 25 August 2013

We just had the most unpleasant experience I have ever had in a hotel in my life. I can only describe it as unprofessional , prejudice and ridiculous. We had rented the room for one night, but decided we would like to stay two after returning from dinner. The clerk said it was available but when he gave us the... More 

Helpful?
Thank cjw1155
chaletinn, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review

I am sorry you were so disappointed by your stay, but unfortunately when we receive more than three complaints regarding noise for a particular room we have to take it seriously, and we knew exactly what room it was from these complaints. We also take it seriously when a room makes a reservation for only four people, and one car,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Walking distance to the Niagara Falls, Casino Niagara, Clifton Hill, Fallsview Casino, and many restaurants and other attractions. The staff pride themselves on making your stay an enjoyable one. ... more   less 

Additional Information about Americas Best Value Inn - Chalet Inn and Suites

Address: 5577 Ellen Ave, Niagara Falls, Ontario L2G 3P5, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: €45 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn - Chalet Inn and Suites 2*
Number of rooms: 73
Reservation Options:
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Also Known As:
Americas Best Value Inn - Chalet Hotel Niagara Falls
Chalet Hotel Niagara Falls
Chalet Motel Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Inn - Chalet Inn and Suites staff and other travellers.
7 questions
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Paris, France
4 months ago
Markham, Canada
over a year ago
Cambridge, Ontario, Canada
over a year ago
Belleville, Canada
over a year ago

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Questions? Get answers from Americas Best Value Inn - Chalet Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor court yard”
 of 5 bubbles 479heatherb, 26 Oct 2016 | Read review
“If you smoke, stay on first floor. No smoking rooms and no smoking on balconies.”
 of 5 bubbles EdwinKelly2, 10 Oct 2016 | Read review
“It's a good value if you don't have high expectations.”
 of 5 bubbles LIKEITIS1000, 14 Aug 2016 | Read review
“Be careful to take into consideration hidden costs before booking, it can add a considerable amount to the overall cost of your trip,”
 of 5 bubbles 930annie, 29 Jul 2016 | Read review
“The third floor is good for viewing the fire works”
 of 5 bubbles Spaydman, 11 Jun 2016 | Read review
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