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All reviews valet parking pretzels the manager's reception keg restaurant great view presidential suite tgi fridays free breakfast valet service per day shuttle bus omelet station an upgrade incline railway busy hotel park your car whirlpool tub
I like what I saw until I wanted to valet parking at 80.00 and if you wanted to be bussed to outside parking lot 60.00. Ok I chose to save the 20.00, wrong choice. Had to wait in line out in the cold 15 mins....More
Room had a fabulous view of the falls. We had booked a room on the 35th floor and as luck would have it were upgraded to the top floor 42 and a corner room. Couldn’t have been better. Room was super nice and well appointed...More
I travel to The Falls two or three times a year. I would highly recommend Embassy Suites and book a Presidential Suite when there, it's worth it. Good location as well, walking distance to the Fallsview and of course The Falls.
I come to Niagara often and have stayed at many hotels but this was my first stay at Embassy Suites. Here is my honest review. The rooms are nice. That's where the positive ends. From the moment you pull in (literally) the atrocious fees start.....More
Date of stay: December 2018
Response from GRManager2, Guest Relations Manager at Embassy Suites by Hilton Niagara Falls Fallsview HotelResponded yesterday
Good afternoon 12444XMkevinh;
Thank you for your review of your recent stay, we respect your candor. We strive for personalized experience for each of our guests, actively looking for ways to keep costs low and offer enhanced services for comfort and convenience. We do provide...More
Just spent a Friday night at this hotel with a fallsview room on the 20th floor. The view was not what the pictures show on their site. We only had a half window and you could not sit in a chair and see the falls....More
Response from Deb1956_15 | Reviewed this property |
We stayed on the 23rd floor, they told us it was the presidential suite, which was an upgrade to what we had booked. The view was really awesome, the windows larger than the regular suite. There was a very nice massage... More
We stayed on the 23rd floor, they told us it was the presidential suite, which was an upgrade to what we had booked. The view was really awesome, the windows larger than the regular suite. There was a very nice massage chair in the room, which we both used. Other than that, no nicer, perhaps a big bigger than their regular suites. I was a little disappointed no jacuzzi tub, only a shower, so if its important, do inquire.