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The Diplomat Inn

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323 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Orangeville
Reviewed 9 April 2016 via mobile

We booked with Niagara Central Reservations. When at the hotel the front desk clerk (self dubbed manager) told us our rooms aren't available and they can't honour that rate. We will have to either wait until 7pm then later in the conversation until 9pm to get rooms with one Queen bed (not what we booked) She said there was a...

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1Thank Trevorqq
Gravenhurst, Canada
Reviewed 8 November 2015

When other hotels in this area were 300-700 per night this hotel at 62 was a great find. Nothing fancy and was sufficient for a one night stay. 5 minutes walk to casino fallsview and the fallsview area and restaurants and clubs

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1Thank wpiglet
Pittsburgh, Pennsylvania
Reviewed 20 October 2015

This place was not one of the better places to stay in the area. I picked this hotel just because we only needed something for 2 nights. This hotel was rather cheap and I figured what the heck. It was very dated, pretty old and needs some major updating. The rooms smelled musty and it was just a little run...

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4Thank JJinPGH
Burton Ohio
Reviewed 2 October 2015

We have been going to the Diplomat for about 8 years now a few times a year. The hotel was sold and this time we went, the sheets on one of the beds were dirty, stained... not changed. There was no one available to change them so we had to just use the one bed for the night. We asked...

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3Thank amylou21
Reviewed 23 September 2015

After a 11 hours drive, I discovered at 6 pm that our reservation was cancelled by the hotel. The lady at the entrance insisted that a cancellation email was sent to my mailbox and no other rooms are available. I had a confirmation email on my cellphone and showed here that no cancellation email was received. We were three persons...

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3Thank Michel B
Reviewed 8 September 2015

rooms are average. however, the Location is very good. only 15 minutes walk to the falls. Restaurants Close by. outdoor pool. very good Price-value-Ratio. rooms are not made, no fresh linen or towels, that was a bit of a setback.

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1Thank Michael U
Moncton, Canada
Reviewed 5 September 2015

They stayed open late for us to check in which was great (we traveled from New Brunswick and only arrived at midnight). The rooms were not as clean as I would have expected and housekeeping was generally slow on the draw. Most days they would only make their rounds in the evenings and a couple of times just emptied the...

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1Thank Amy R
Ottawa, Canada
Reviewed 1 September 2015

The Diplomat Inn has always been a comfortable, affordable option for families or people on a budget to stay in Niagara Falls. It is right near the Falls and Casino on Stanley Avenue in Niagara Falls. Unlike some of the cheaper motels, it is quiet, clean, and comfortable. Even the beds are comfortable. Refrigerators are available on request. They also...

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1Thank WolfClan42
Region of Waterloo, Canada
Reviewed 31 August 2015

I booked online and paid $100/night on a Friday, which I thought was a good deal until I saw the sign outside their place indicating $49/night rooms. Originally I booked a queen sized room and when I checked it we were upgraded the same room with a 'love tub'. When first opening the door the room was a complete mess....

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Thank Karen D
Reviewed 19 August 2015

Granted I did not have reservations for a Saturday night so the $180/room for 2 rooms was to be expected almost anywhere I guess, but I had to question their integrity when the Vacancy board out front says $49 room rate. Pros: Within walking distance to the falls and a place to park. Cons: Floor in room was filthy. Either...

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2Thank Scott B

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff

Additional Information about The Diplomat Inn

Address: 5983 Stanley Ave | At Ferry, Niagara Falls, Ontario L2G 3Y2, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: €39 - €130 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Diplomat Inn 2*
Number of rooms: 38
Reservation Options:
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Also Known As:
The Diplomat Hotel Niagara Falls
Diplomat Hotel Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Diplomat Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This Inn is good for sleeping”
 of 5 bubbles stanleigh22, 1 Nov 2016 | Read review
“Higher floor is better.”
 of 5 bubbles LydiaC511, 14 Aug 2016 | Read review
“Accessible with a walker. Should have asked for a room facing the parking lot and pool - view was better.”
 of 5 bubbles Laurean43, 23 Jul 2016 | Read review
“no Elevators, so choose a room on the first or second floor”
 of 5 bubbles michaelu139, 8 Sep 2015 | Read review
“Rooms on 3rd floor have refrigerators (ask at desk).”
 of 5 bubbles WolfClan42, 31 Aug 2015 | Read review
5 of 5
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