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Falls Lodge & Suites

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6000 Stanley Ave, Niagara Falls, Ontario L2G 3Y1 Canada
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Traveller (43)
Room & Suite (10)
Pool & Beach (1)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#59 of 124 hotels in Niagara Falls
Location
Cleanliness
Service
Value
Colonial Style Inn located in the heart of Niagara. Within walking distance to the falls and major attractions. The Inn offering comfortable and spacious guest rooms at affordable rate. This inn is newly renovated in June 2019. Walking distance to all the attraction center and restaurants.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Horseback riding
Mini golf
Kids stay free
Taxi service
24-hour security
BBQ facilities
Wifi
Water park
Bicycle tours
Evening entertainment
Karaoke
Patio
Baggage storage
Non-smoking hotel
Picnic area
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Housekeeping
Telephone
Private bathrooms
Microwave
Refrigerator
Cable / satellite TV
Bath / shower
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Hindi
107Reviews5Q+A17Room tips
Traveller rating
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Popular mentions
Lisa C wrote a review Aug 2020
1 contribution
We were given the room right beside the front reception. We asked for another room but the lady at the front desk said she didn’t have any other rooms so we decided to give it a try. The noise was unbearable! We could hear people talking loudly right outside our front door, not to mention people coming and going because they used their parking lot as a public parking space. We asked again for another room but they did not offer us any recourse. At 2:00 AM we decided to pack up and leave. When I called the hotel the next day, I was told the Manager wasn’t in and to call back. I called back for 4 days and got the same answer. This is THE WORST customer service experience by far not to mention THE WORST visit to any hotel I’ve been to. The rooms are outdated and there wasn’t even a holder for the toilet paper. If you want to have a nice, relaxing stay, DO NOT visit this place.
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Date of stay: August 2020Trip type: Travelled as a couple
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Response from T D, Guest Services / Front Office at Falls Lodge & Suites
Responded 28 Sep 2020
Thank you for taking the time to review your recent stay with us. Firstly I would like to apologize for the issues that you have experienced through out your stay. With regards to being refused to change rooms was because we were fully booked and that we had no room to switch over. I understand your frustration and I know how important a good night sleep is. I am very sorry about the noise from the neighboring guest and also about the parking situation. Honestly I was not aware about the number of times you had called. We do get a lot of phone calls from Marketing company wanting to speak to the Manager. This might have been the reason the staff didn't take it serious when you had called multiple times. I truly apologize for all the inconveniences caused and I hope you give us another chance so we can make your stay better.
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Minor_16 wrote a review Feb 2020
Niagara Falls, Ontario19 contributions1 helpful vote
A quick stay over on a Saturday afternoon with a buddy. Room was a great deal, beds were comfortable. Internet was fast and tv was fine. Nice having the refrigerator with no access to an ice machine. Parking was $10.
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Date of stay: February 2020
Cleanliness
Sleep Quality
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Response from Hong Shi, Other at Falls Lodge & Suites
Responded 11 Mar 2020
Thank you for staying with us. We really appreciate you taking the time to share your experience with other travelers. We are glad to hear that you enjoyed your stay, we look forward to working with you again in the future.
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ontariomom870 wrote a review Jan 2020
Whitby, Canada193 contributions36 helpful votes
+1
It’s not easy to find a hotel in the $100 range for a Saturday night. Upon arrival we were pleasantly surprised by the large clean room (In the tower... not the 2 story inn part). Would certainly recommend this hotel. The staff were very helpful and upgraded us to the updated tower rooms for free and free coffee was available in the lobby. Short walk to casino. We had 2 double beds, fridge and coffee maker. The only negative is that they didn’t provide shampoo and conditioner. Instead there was a multiuse gel that was to serve as busy wash, shampoo and conditioner all in one. Also the furniture was a bit beat up. Give this place a try!
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Date of stay: January 2020
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Response from Fallsinnandsuites, Front Office Manager at Falls Lodge & Suites
Responded 4 Feb 2020
Hello there, We do not have any records of your stay with us. Looks like you have reviewed the wrong place.. We are located at 6000 Stanley Avenue. I would appreciate your immediate attention to this matter.
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Ellen B wrote a review Jan 2020
Rochester, New York31 contributions40 helpful votes
The price is great. The location is nice. Its not right in the heart of things but is in walking distance to the falls or casino if you are good for a few good blocks. It is bare bones with no extras. There was no pool . That being said we did not need anything else as you can get anywhere in walking distance .( beer store, gas station, Tim Horton all withing a block) Beware you do have to pay $10 for parking. It is clean and I would say it is in the middle of renovations. While they do have coffee it is in the office. The rooms do not have coffee pots. Each room does come with a microwave and small fridge and freezer combo. Upon checking in the desk clerk was very short and unpleasant. I hope this had to do with the people that checked in before us. The checkout person was much more pleasant.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Fallsinnandsuites, Front Office Manager at Falls Lodge & Suites
Responded 4 Feb 2020
Thank you for taking the time to review your stay with us. We appreciate your positive feedback. I am very sorry you felt a staff member was unpleasant to you at check in. We hope this doesn't deter you from staying with us again in the future..
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Fredell wrote a review Nov 2019
1 contribution
Great cheap place to take my girlfriend while my wife is at home. Clean. Renovations good. Didn't go out much. Bed seems comfortable. Might come back again. Highly recommend for anyone looking for a secret getaway
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Date of stay: November 2019Trip type: Travelled as a couple
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Response from Fallsinnandsuites, Front Office Manager at Falls Lodge & Suites
Responded 13 Nov 2019
Thank you for taking the time reviewing your recent stay.I'm delighted to see that we were exactly what you needed and we hope to see you return again.
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Previous
PRICE RANGE
US$46 - US$210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
universal hotel niagara falls, universal inn and suites, econo lodge niagara falls, niagara falls econo lodge
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
76
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Frequently Asked Questions about Falls Lodge & Suites
Which popular attractions are close to Falls Lodge & Suites?
Nearby attractions include Edward Stone's Mind Trix (0.3 km), Skylon Tower (0.5 km), and Niagara Daredevil Exhibit (0.4 km).
What are some of the property amenities at Falls Lodge & Suites?
Some of the more popular amenities offered include free wifi, a water park, and baggage storage.
Which room amenities are available at Falls Lodge & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Falls Lodge & Suites?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Falls Lodge & Suites?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Falls Lodge & Suites?
Conveniently located restaurants include Napoli Ristorante & Pizzeria, Four Brothers Cucina, and Bravo Pizzeria & Grill.
Which languages are spoken by the staff at Falls Lodge & Suites?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Falls Lodge & Suites?
Many travellers enjoy visiting Lundy's Lane Battlefield (0.9 km), Chippawa Battlefield Park (6.3 km), and Carillon Bell Tower (1.1 km).