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Quality Inn & Suites

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5234 Ferry St, Niagara Falls, Ontario L2G 1R5 Canada
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Room & Suite (33)
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#65 of 124 hotels in Niagara Falls
Location
Cleanliness
Service
Value
Travellers wondering where to stay in Niagara Falls, Canada close to the action will find fine Niagara Falls, Canada accommodations at the Quality Inn & Suites®. We’re one of the most centrally located places to stay in Niagara Falls, Ontario. With newly renovated 84 rooms and suites, you can get the best view of the Horseshoe Falls at Queen Victoria Park, minutes from our hotel. The park features colourful gardens in the summer, as well as jaw-dropping lighted displays in the winter. For a more energetic outing, Victoria Avenue features over dozen fun attractions you and the kids will love, including Ripley’s Believe it or Not, Louis Tussaud’s Waxworks, the House of Frankenstein and the Great Canadian Midway. We’re also minutes from Fallsview Casino, the largest gaming complex in Canada, where you can delight in hundreds of slots, table games, and poker, to say nothing of gourmet restaurants and boutique shops. Enjoy a great night out and take in a floor show worthy of Vegas at Fallsview.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Kids stay free
Photo copier / fax In business centre
Non-smoking hotel
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
ATM on site
First aid kit
24-hour front desk
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Room features
Air conditioning
Telephone
Iron
Refrigerator
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish, Croatian, Macedonian and 1 more
152Reviews7Q+A14Room tips
Traveller rating
  • 46
  • 48
  • 10
  • 9
  • 39
Time of year
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Popular mentions
Spiv E wrote a review Nov 2020
6 contributions
+1
Be careful!! This “Quality” Inn is not safe for people, you can get COVID-19 easily!!! Used condoms, used wipes, urinal screens on a wall from men’s washroom as a freshener, unsafe electronic after “renovation” and more... We (2 adults + 2 children )changed room 3 times until 1 am. I’m assuming they DO NOT know how to clean room! Poor customer service.
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Date of stay: October 2020Trip type: Travelled with family
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Elisa B wrote a review Oct 2020
1 contribution
We booked On Sep 6/20 for our wedding anniversary suite King Bed with Hot Tub through Booking.com. We got standard room with two queen bed no Hot Tub We tried to explained we get the wrong room but the hotel receptionist ignored us. We didn’t get what we paid for. They ruined our wedding anniversary.
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Date of stay: September 2020
Value
Service
Sleep Quality
Room Tip: We stayed room number 303 no king bed and no Hut Tub
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TripTips4You wrote a review Aug 2020
Toronto, Canada33 contributions37 helpful votes
From the friendly Check-in service (Anjali) to the quick check-out, everything was very pleasant. Rooms are newly renovated, spacious and very clean. We received a free room upgrade upon check in. The manager was very friendly and took care of us. Excellent location.
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Date of stay: August 2020
1 Helpful vote
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Response from Pat Gagnon, General Manager at Quality Inn & Suites
Responded 12 Aug 2020
Thank you very much for taking the time to share your positive stay on Tripadvisor about your recent stay at the Quality Inn & Suites. Our hotel has many excellent features and thank you for sharing some of them for others to read. The entire team works very hard and by your review it is paying off. We look forward to many more visits when you come to Niagara Falls .
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Carol P wrote a review Jul 2020
5 contributions8 helpful votes
Although we were unable to visit this hotel due to travel restrictions following COVID-19, the hotel was very understanding and promptly refunded our money. This was very much appreciated as other hotels refused to do this. Thank you.
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Date of stay: July 2020
1 Helpful vote
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Response from Pat Gagnon, General Manager at Quality Inn & Suites
Responded 3 Aug 2020
Excellent Customer Service!!!!!!!!!!! Thank you Carol for taking the time to let us know about our customer service. We hope that you will visit us real soon. Pat Gagnon, General Manager.
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Corinne B wrote a review Jul 2020
1 contribution
Since covid hit the niagara region i am 73 and decided i was not safe where i lived (immune factor). Lived in niagara falls for 25 yrs but have lived away for 30 yrs since During my stay of 3 mths i was treated with respect at all times and they could not do enough for me The manager there is new (and is kept in high regard) by her staff. She does not seem to ask anything she could not and would not do herself All appropriate precautions taken and no COVID. T.Y. TO EVERYONE for making me feel like family
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Date of stay: June 2020Trip type: Travelled solo
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PRICE RANGE
US$58 - US$175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
baymont hotel niagara falls, baymont inn and suites, hotel by the falls, by the falls niagara
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
84
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Frequently Asked Questions about Quality Inn & Suites
Which popular attractions are close to Quality Inn & Suites?
Nearby attractions include Edward Stone's Mind Trix (0.3 km), Greg Frewin Theatre (0.3 km), and Niagara SkyWheel (0.5 km).
What are some of the property amenities at Quality Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Quality Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites?
Guests can enjoy breakfast during their stay.
Is parking available at Quality Inn & Suites?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Quality Inn & Suites?
Conveniently located restaurants include AG Inspired Cuisine, Napoli Ristorante & Pizzeria, and Four Brothers Cucina.
Are there opportunities to exercise at Quality Inn & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Which languages are spoken by the staff at Quality Inn & Suites?
The staff speaks multiple languages, including English, Spanish, Croatian, Serbian, and Macedonian.
Are there any historical sites close to Quality Inn & Suites?
Many travellers enjoy visiting Lundy's Lane Battlefield (1.2 km), Chippawa Battlefield Park (6.2 km), and Carillon Bell Tower (0.8 km).
Does Quality Inn & Suites have any great views?
Yes, guests often enjoy the city view available here.