My wife and I stayed here last summer and had an amazing time. The hotel is perfectly located for night life on the Niagara strip. The hotel staff was very helpful and kind, especially Manan at the front desk, who helped us with anything we needed and had great suggestions for our trip. I would defiantly stay here and again and recommend to anyone looking for an affordable stay for a weekend getaway.
I do a lot of business in the falls, so I am fairly familiar with the area. The hotel my company usually books at was unavailable for a business trip, so they booked me at the falls hotel & inn. It was probably the worst experience I've had in a hotel- ever. The room was dingy & outdated, & there were wet spots on my carpet due to the faulty air conditioning. The staff was of no help. I highly advise against booking ay this location- there are many better options for $10-$20 dollars more & it would be worth it to go elsewhere.
Excellent hotel,small with great service and the location is the best. Wonderful front staff and very helpful for tours. The pool is a good size and a wonderful hot tub and sauna. The underground parking is great and close to the hotel entrance.
Great location, steps to Clifton Hill. Room was clean and smelled good. We chose a courtyard room because we like the exterior door access, but the beds there are just doubles (we knew this ahead of time, but Queen beds would be a nice upgrade). The beds were comfy with newer mattresses and nice white bedding. Towels were thin and well-used and no shampoo provided, but we brought our own anyway. We chose this hotel for the location, price, exterior access to rooms and indoor pool. We would stay here again.
Great location behind the old Casino, and very friendly desk staff. Courtyard rooms could use some upgrades in regards to the bathroom and the tiling around the Jacuzzi. Also the heater as the room as it was either too hot or too cold.
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