Hilton Niagara Falls/Fallsview Hotel & Suites
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US$245
Free cancellation until 16/08/22
US$254
US$239
Free cancellation until 17/08/22
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Booking.comUS$244
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What you can expect during your stay
- Face masks required for staff in public areas
- Floors marked for social distancing
- Contactless check-out
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Niagara Falls/Fallsview Hotel & Suites
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#44 of 124 hotels in Niagara Falls
Location
Cleanliness
Service
Value
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT).
An elegant Niagara Falls Hotel stay with 53 floors of breath-taking views over the Horseshoe and American falls, 90 minutes from downtown Toronto and Pearson International Airport (YYZ). Enjoy spacious rooms with accommodations for families (up to six guests). Our North Tower suites feature classic wooden fittings provide an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches.
Located on the 33rd floor with spectacular views of Niagara Falls, The Watermark restaurant's internationally-inspired menu and relaxing atmosphere is the perfect spot for sipping Champagne. Or, enjoy live music at Myst Lounge. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Corso A Culinary Tour of Italy.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English
Location
Full view
96Great for walkers
Grade: 96 out of 100
62Restaurantswithin 0.5 km
23Attractionswithin 0.5 km
Contact
6361 Fallsview Boulevard, Niagara Falls, Ontario L2G 3V9 Canada
Getting there
Car HireSee all Niagara Falls car hire
10975Reviews185Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Have stayed at this hotel several times over the years. The main benefit of this hotel remains the location! Conveniently connected to the casino and wonderful view of the falls. However, the different towers can be confusing and difficult to navigate. The rooms are in need of a renovation. My room had a very odd odor. The parking rates are ridiculous. $75 for the garage and $50 for stone lot off site of which they do offer a shuttle to/from. I am here on business and not sure if I would return if it was being charged on my own credit card!?
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Thhis was a great pick to celebrate our 56th Anniversary. the room was great and the view of the falls exceptional. The Watermark restaurant is Five Star. The service was great. Darren was our waiter. The food quality was great and the preparation perfect.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It is a Hilton. They have everything, and it is high end, and classy. We could have used a map to travel from the north tower to the pool in the mid tower. It is easier to simply go to the ground floor and back up to your destination. The issue is once you hit the ground floor you are dealing with everyone coming and going. I wish I had a map to know about the second or third level and how they connected. The rooms were clean. A little dark. The view of the falls is as advertised. Watching the colors change at night was an unexpected plus. The staff is very friendly and helpful. The self parking staff are exceptional. Attentive to peoples needs and desires. They were the staff that made my day. The wifi hook up was very easy. The staff is well trained to do their job, however I could sense that they were not a team. Each department was on their own.…
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip: There are plenty of public place to view the falls from within the hotel. Choose your room wisely.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Given the expense to stay here I expected better. The hotel itself is lovely and in a very good location. However our room was sub par. We stayed in a room with no view and there was no internet and the television had only two working channels. They offered to send someone up to fix the tv at 830 when I complained but I was too tired to bother at that point. There was also a blood stain on the bed. To their credit the staff did come up to change the bed while we were at the pool. The tub spout was broken too. The pool was very nice with a view of the falls and clean towels on site.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I just experienced Hilton’s policy that ‘rather than understand the customers issue, it’s much cheaper to pay them a $150 on receipt of a letter”, in my case, 2 pages, with an offer in minutes with a letter from the hotel GM, who missed commenting on my call centre experience where I was lied to. All I wanted was to thank a family for supporting my daughter thru thie pandemic, as she with them in Sweden and no other family. I was on the reservation for a }’’3rd room, but since my husband was just getting out of acute care, I couldn’t be out of the city. I called the hotel’s front desk to confirm there would stressless check in and out. Neither were stressless. The hotel should have spent a few minutes figuring it out. And should have “honoured the commitment an an employee of their hotel that would allow my family from Sweden entree the rooms, and to keep the bill on my card. Not possible. They bullied this family into using their cards. Why couldn’t they have just called me. That’s how their problem to get a number was solved. I tried to fix this on checkout, the day they could have used my credit credit card to give meet this commitment. I tried to fix this for Hilton to be done with it! But after being passed around to about six people who had no intentions of helping me, I was told the ‘manager” was going to give me an email address to write to, I asked to speak to this” manager”, I was sent to their number, who’s voicemail cheerfully said he was off that day. The next day, they tried to quickly close this off, but they didn’t have access to my card any more. The first card they were going to use I informed them wasn’t mine, the next one, I also informed Hilton it wasn’t either. I sent a snapshot of what’s listed on my Hilton account. Without my permission, knowing they didn’t have my number, or whose cards these were. There was no one outside of Hilton and I in on this discussion. Then, if they didn’t breach my privacy knowingly. I knew they didn’t have my card #. Why s is ok to do this, instead of calling me and getting the number. Every person I spoke didn’t care, one manager said to my daughter, it was kinda my fault. Silly me, calling the hotels front desk vs the Diamond Member line. This was as bad as anything else ‘of all the things said. All customers should be listened to. How does Hilton get better? All I have seen is worse. I was told it was a credit fraud issue? Really? No explanation. It a because the reservation needed to be in my name…..they were. I could go on an on, it just was really awful. What’s really going on?/ I re-read the notes, they all respond with a ‘sincere apology” ]based on details not known by them, plus most importantly on getting a credit card numbers. I asked myself what really happening? No Diamond recognition, no empathy, integrity, issues, privacy breach, empleeyees that at this hotel just don’t care. Let’s get it done quick. There is only one logical explanation. It’s an efficiency policy. I am reporting this as they put no value on my time or my friends, who are required to frequently travel. I wouldn’t be surprised if I’ve haven’t wasted 10 hours on this while my husband is very sick in the hospital and my daughter is visiting. As I suspect at a minimum it’s a Canada wide policy, but probably broader. I think people, before they purchase a hotel stay at a Hilton property should know what to expect when service ‘goes wrong. I pay for customer service relative to price and hotel brand. At this time, I have told Falls view, I will never stay there again. Now that I understand the program, I t will be rare for me to stay at many Hilton brand. / Others may not be as sensitive with this, for their own reasons. I do suggest that should they a problem, Send a nice big memo, into Hilton Honors if you are a member, or to the Hotel’s contact. Don’t be shy, it might be worth $150. FYI for you, I’ve retained evidence of all communication between Jul 24 and Aug 4. with Hilton, and be happy to share them with you. Thank you. ‘ ‘…
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Date of stay: July 2022
Service
Room Tip: Pay a lot. Otherwise you are not looking at the falls.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had such a great weekend! The hotel is in a great location and our view from our room was fantastic (us/can view). Melissa at check-in was so helpful - the entire front desk crew was great (we requested extra water and a late checkout and we had no problems with any of our requests with our Diamond status)! Breakfast in the top-floor restaurant had an amazing view and service was top-notch. Our room had plenty of space for our family. We had a King studio which had a sofa bed and we also had a roll-away bed we were fine since we just came to the room to sleep! Thanks for an amazing stay!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hello, No great time: even high floor with double falls view alway unpleasant casino hotel in front of us, was not described or pictured in the rooms description. Parking fee of 60 $ is higher than in a 5 star hilton or at an airport. Room with damaged floor, old furniture with scratches. As diamond member we did not get the promised continental breakfast (complaints to receptionist: we consider us to be in the US) , 15 $ voucher covers ca 50 % of the breakfast. Very disappointed the complete stay
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip: Another hotel is the better choice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Start with the parking: no space at the hotel, off site parking is $35/night. Very pushy, obnoxious attitude when you try to park to unload: "can't stay here, move along, you have 10 minutes..." (the check-in line is a lot more than 10 minutes to even get to the desk). Then, the room: what they call a "suite" with waterfall views is 2 bedrooms connected by a short hallway, no common room; you can see the waterfalls from only one bedroom, with a huge casino tower between them. Don't try to get out quickly in the morning: the elevators cannot possibly serve the people going up and down, we waited 15 minutes for an elevator that was too full to get in, then walked down 25 flights to see Niagara Falls. Is there a quiet lounge where you can sit and relax, use a computer or read a book at night? Forget it - there is no space here where they are not going to sell you something and blast music at you. No breakfast for your $550/night; you can wait on line for half an hour at Starbucks, but I suggest the one across the street where you might get out in half the time. Not enough towels in the room, the staff said they would send more but didn't. Lamp with a missing lightbulb, at least they replaced that when we called. Housekeeping? For the exorbitant price, they come every 3rd night; we were staying for two, so no housekeeping. The bathroom water faucet runs too hot at every position except all the way cold, which also runs hot if you just ran hot water. Minimal coffee and tea in the room, not sufficient for 4 adults even for one night. (Remember, room service only comes every 3rd night.) You call the desk at night and it rings and rings forever, no answer. How did this hotel get more than one star? Plus side? There are two pools, one very crowded, 3 1/2 feet deep, the other decent for kids, 2 1/2 feet. The falls are beautiful, the casino is not. You are spending a fortune for the sake of a view at a shamelessly profiteering hotel. And the fireworks are nothing special, short and with only a handful of special effects.…
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Booked a non smoking room and the washroom smelled like smoke. They offered as a $50 credit cause they had no room to transfer us to.I’m sure the charge on your bill if they smell smoke is a lot more than 50bucks. $50 is nothing in my eyes when you have to sleep in a room like that with 2 2 year old kids. Never recommending this hotel to anyone again. If there was a minus review that’s what they would of got from me.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very unprofessional and rude front desk personnel. Poor work ethic and unfair customer treatment. Unrecognized charge of big amount showed up on my check-out bill. To avoid long line I went to front desk early morning to save time at noon time long lines. Unfortunately I end up facing this unprofessional and rude person Karen Forrester. I've never experienced such a horrible treatment during my frequent stays with Hilton since decade. I was promised that charge will be fixed. On the way out, nothing was fixed and this person started refusing to deal or fix the bill. I was told to call this and that number and get it fixed. So frustrated with all these 3 to 4 hrs, I had to switch to other personnel for help. Will never recommend this hotel to anyone in my lifetime.
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Date of stay: July 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$138 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hotel niagara falls, hilton fallsview niagara falls, hilton niagara falls, niagra falls hilton, niagara falls hilton, hilton fallsview hotel niagara falls
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
1049
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Claim Your Listing Frequently Asked Questions about Hilton Niagara Falls/Fallsview Hotel & Suites
Which popular attractions are close to Hilton Niagara Falls/Fallsview Hotel & Suites?
Nearby attractions include Edward Stone's Mind Trix (0.5 km), Niagara Fallsview Casino (0.2 km), and Niagara Daredevil Exhibit (0.3 km).
What are some of the property amenities at Hilton Niagara Falls/Fallsview Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton Niagara Falls/Fallsview Hotel & Suites?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Niagara Falls/Fallsview Hotel & Suites?
Conveniently located restaurants include Il Gelato di Carlotta Niagara Falls, Frontier BBQ & Smokehouse, and Zappi's Pizza and Pasta, Italian Eatery.
Are there opportunities to exercise at Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Niagara Falls/Fallsview Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Niagara Falls/Fallsview Hotel & Suites?
Many travellers enjoy visiting Lundy's Lane Battlefield (1.2 km), Chippawa Battlefield Park (5.9 km), and Toronto Power Generating Station (1.4 km).
Does Hilton Niagara Falls/Fallsview Hotel & Suites have any great views?
Yes, guests often enjoy the park view available here.
Is Hilton Niagara Falls/Fallsview Hotel & Suites accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.