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Four Points by Sheraton Niagara Falls Fallsview

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2,596 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Niagara Falls Fallsview
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Showing 2,483: English reviews
Newcastle, Canada
Reviewed 25 September 2015

Sept. 22/24, 2015. Booked fallsview rooms for a girls-get-away and very disappointed with the view (rooms 1714 and 1716. You see the roof top parking across the street, trees and you have to stand up to see some of the falls. Rooms were spacious, clean, comfy beds but no refig in the room. Valet parking $25 per nite. Cheaper across...

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1Thank Vacationer514905
Annapolis, Maryland
Reviewed 25 September 2015

After spending a weekend at the trump in Toronto, a night here is a real letdown. So maybe its a bit unfair to make any comparisons. Four points simply lacks class, warmth and comfort. At the price for the "Presidential" suite, it made the Trump appear to be a true bargain. Rooms were large, but nary a picture on the...

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Thank Twocanns
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Twocanns, All Four Points hotels have the same décor, which is picked out by the interior designer. Four Points décor is meant to feel comfortable and modern, I am disappointed to hear that you were not a fan. I do understand that visiting our hotel after a night at the Trump hotel would make you feel let down. We...

Hartford, Michigan
Reviewed 24 September 2015

You could see a little of the falls from our room. Things were clean and neat. Parking was across a busy intersection, and expensive. Easy access to the casino, and shopping and sites are a easy walk. That being said, there are better places to stay for around the same price.

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1Thank Barbara M
Sudbury
Reviewed 24 September 2015

Very clean and comfortable rooms.staff very friendly and helpful. Just don't have breakfast at the IHOP in the building. Had bacon 2 eggs and 2 pancakes and a cup of coffee the other 3 at my table had the same. Our bill came to $84.00 I just wish hotels and restaurants would stop gauging tourists. How do families afford to...

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1Thank Cayman2
Streamwood, Illinois
Reviewed 22 September 2015

My husband and I stayed 2 nights at the hotel. To our surprise, we had a whirlpool tub in our room. The reason we picked this hotel was there was a great Groupon with credits for Ruth's Chris and the casino across the street. The room was comfortable and clean. The bed was one of the most comfortable hotel beds...

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Thank Lindsey G
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Kevin M, It’s wonderful to hear that you had such a great stay with us. Thank you for your review and we hope we are able to welcome you back in the future. Have a great day!

Harrogate
Reviewed 22 September 2015

This hotel is part of a complex including two hotels, a casino and a mall with shops and restaurants. The hotel exterior design is concrete brutal as is the rest of the mall but it is nice enough once you get inside. Our room was excellent with a comfortable bed, nice views, and facilities for making hot drinks. Curiously, I...

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Thank Dr_AHarrogate
Little Falls, New York
Reviewed 21 September 2015

We were not told about the additional charge for parking. The view of the falls view which we paid extra for was not as advertised. I spoke to the front desk and rep on the phone and they said sorry a lot of people complain about that. There are only certain rooms that have that specific view. I was told...

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Thank GNI11
Leicester, United Kingdom
Reviewed 21 September 2015

Nice big bedroom, very comfortable and clean. There was a bit of a wait for the elevators though but can't really grumble at that. The service was pleasant and friendly, the hotel is also linked to other hotels and the casino by walk ways idea in the winter months when it was cold. Would highly recommend it.

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Thank Kevin M
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Kevin M, Thank you so much for the wonderful rating, we truly appreciate it. It’s great to hear that you love our location and that you enjoyed your time with us. We look forward to welcoming you back in the near future! Have a great day!

Sydney, Australia
Reviewed 20 September 2015

This hotel is all about the location, it is right close to the Horseshoe Falls and within walking distance to all landmarks. The staff were friendly, lovely guest rooms with comfortable beds. Quite close to plenty of restaurants and all attractions including the casino.

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Thank Margaret C
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Margaret C, Thank you for taking the time to post such a wonderful review, we are so happy that you enjoyed your stay with us. Please think of us the next time you visit Niagara Falls! Have a wonderful day!

Reviewed 19 September 2015 via mobile

Very disappointed. Our washroom had a bad smell so they offered to change the room. The new room was cleaner but the window would not shut so draft coming in all night. Terrible bed and pillows so uncomfortable. The Theater was right below us so it was really noisy. Never do a groupon again. They give you IHOP coupon for...

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3Thank Neela C
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Neela C, I sincerely apologize for the disappointment you have expressed regarding your recent stay. Our goal is for every guest to leave our property 100% satisfied with the service and accommodations that we provided to them, I regret to learn this did not occur in your case. Again, my apologies and thank you for your sharing your feedback...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 Diamond AAA approved property is located in the heart of the Fallsview district in Niagara Falls, Canada. Minutes from the Falls and is connected to the Fallsview Casino, by an indoor glass walkway, which features gaming, concerts and shopping 24 hours a day. The hotel features Ruth's Chris Steakhouse, IHOP Restaurant, East Side Mario's and Starbucks Cafe. Other amenities offered are: valet parking, an indoor pool and whirlpool. Accommodation options are: standard, Riverview, Fallsview and luxurious Presidential rooms. ... more   less 

Additional Information about Four Points by Sheraton Niagara Falls Fallsview

Address: 6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: €83 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Niagara Falls Fallsview 3.5*
Number of rooms: 404
Reservation Options:
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Also Known As:
4 Points By Sheraton Niagara Falls Fallsview
Four Points By Sheraton Niagara Falls Fallsview Hotel Niagara Falls
Fallsview Plaza Niagara Falls
Hotel Fallsview Plaza
Fallsview Plaza Hotel
Hotel Style:
#4 Casino Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Niagara Falls Fallsview staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Niagara Falls Fallsview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the room with falls view.”
MHeidir, 15 Apr 2017 | Read review
“Request higher rooms overlooking the Falls”
mariemllry, 13 Apr 2017 | Read review
“Choose the fallacies room”
leandreeadivito, 5 Apr 2017 | Read review
“ask for a higher floor with a falls view or city view”
dhunka, 4 Apr 2017 | Read review
“Go to the Marriot instead.”
, 3 Apr 2017 | Read review
5 of 5