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Four Points by Sheraton Niagara Falls Fallsview

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Traveller (718)
Room & Suite (353)
Dining (14)
Overview
  • Excellent22%
  • Very good41%
  • Average21%
  • Poor9%
  • Terrible7%
Travellers talk about
“east side marios”(67 reviews)
“ruth's chris”(57 reviews)
“city view”(163 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,970)
There are newer reviews for Four Points by Sheraton Niagara Falls Fallsview
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Traveller rating
628
1,108
616
257
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628
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616
257
228
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All reviewseast side mariosruth's chriscity viewself parkingindoor walkwayfun zonecovered walkwayihop restaurantcasino parkingplayers cardthrough grouponclifton hillcorner roomhigher floorper dayfree parkingskylon tower
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671 - 675 of 2,837 reviews
Reviewed 8 August 2016

I really want to give this hotel a higher rating. My 3-rating is actually generous given my circumstance. The room was fabulous - spacious, bright and clean. Every staff member I met displayed a positive and helpful attitude. The housekeepers were extremely nice, thorough and...More

1  Thank DCskippy
Reviewed 8 August 2016

Stayed here one night while visiting the falls. It was a very busy hotel, mainly because its so close to the falls. Overall it was a nice stay with several stores and restaurants within walking distance. You can even see a bit of the falls...More

Thank The_Exec_Backpacker
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 12 August 2016

The_Exec_Backpacker, Your kind comments are greatly appreciated, being the summer months the hotel is always at capacity. Please think of us the next time you are in Niagara Falls! Have a great day!

Reviewed 7 August 2016

Overall, I was pretty impressed with the 4 points by Sheraton. It was in a central location just a short walk down to the main viewpoint for the Niagara Falls on the Canadian side. The front staff (specifically Colin) was very helpful with guiding us...More

Thank Vipul S
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 11 August 2016

Dear Vipul S, We appreciate you taking the time to share your feedback with us. It’s great to hear that overall you had a wonderful visit to Niagara Falls. I am sorry that we do not offer bell service, we are a select service hotel...More

Reviewed 6 August 2016

Clean nice and comfortable. Had a "fallsview" room... The US falls view is obstructed by the casino resort and the Canadian falls by a bunch of trees. At best we could see the very top righthand corner of the horseshoe. Disappointing. In addition, this hotel...More

Thank Steve6786768
Reviewed 4 August 2016 via mobile

Sheraton for me was always a classy joint now basic hotel chains like travelodge in UK do just as good or better than this. Some staff are abrupt others are nice, the pool is small, one teabag & 2 coffees. Room was dusty, bathrooms are...More

Thank Hatepacking
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$88 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$88 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (718)
Room & Suite (353)
Dining (14)
Pool & Beach (2)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
muccif
17 January 2018|
AnswerShow all 4 answers
Response from Aaron W | Reviewed this property |
We didn't take any, but probably no.
0
Votes
NcSteelergirl
12 October 2017|
AnswerShow all 2 answers
Response from Aaron W | Reviewed this property |
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
0
Votes
Jerica R
23 August 2017|
AnswerShow all 10 answers
Response from Johan A | Reviewed this property |
The hotel is far from the Falls...you might be able to see the top part but for the price difference...stick with City View.
2
Votes
Room Tips
"You can save some money by not having the Falls view room."
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"In the heart of Niagara Falls"
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"Added fees for TIF and NFDF; decline or dispute via credit card. Room Charge of 31.97 p/night & Parking..."
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"If first visit to Niagara Falls ask for a room with a falls view."
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