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I really want to give this hotel a higher rating. My 3-rating is actually generous given my circumstance.
The room was fabulous - spacious, bright and clean. Every staff member I met displayed a positive and helpful attitude. The housekeepers were extremely nice, thorough and...More
Stayed here one night while visiting the falls. It was a very busy hotel, mainly because its so close to the falls. Overall it was a nice stay with several stores and restaurants within walking distance. You can even see a bit of the falls...More
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 12 August 2016
Your kind comments are greatly appreciated, being the summer months the hotel is always at capacity.
Please think of us the next time you are in Niagara Falls!
Have a great day!
Overall, I was pretty impressed with the 4 points by Sheraton. It was in a central location just a short walk down to the main viewpoint for the Niagara Falls on the Canadian side.
The front staff (specifically Colin) was very helpful with guiding us...More
Thank Vipul S
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 11 August 2016
Dear Vipul S,
We appreciate you taking the time to share your feedback with us. It’s great to hear that overall you had a wonderful visit to Niagara Falls.
I am sorry that we do not offer bell service, we are a select service hotel...More
Clean nice and comfortable. Had a "fallsview" room... The US falls view is obstructed by the casino resort and the Canadian falls by a bunch of trees. At best we could see the very top righthand corner of the horseshoe. Disappointing.
In addition, this hotel...More
Sheraton for me was always a classy joint now basic hotel chains like travelodge in UK do just as good or better than this. Some staff are abrupt others are nice, the pool is small, one teabag & 2 coffees. Room was dusty, bathrooms are...More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's concierge located in the lobby across from the gift shop was very helpful. Of course there is always Uber and lyft that will take you door to door too.