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Four Points by Sheraton Niagara Falls Fallsview

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Traveller (738)
Room & Suite (365)
Dining (14)
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Overview
  • Excellent22%
  • Very good40%
  • Average21%
  • Poor9%
  • Terrible8%
Travellers talk about
“east side marios”(69 reviews)
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“city view”(164 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Four Points by Sheraton Niagara Falls Fallsview
Special Offer: Canada Summer Escapes
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Offers from Four Points by Sheraton Niagara Falls Fallsview
Special Offer: Canada Summer Escapes
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,018)
There are newer reviews for Four Points by Sheraton Niagara Falls Fallsview
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All reviewseast side mariosruth's chriscity viewself parkingindoor walkwayfun zonecovered walkwayihop restaurantcasino parkingplayers cardthrough grouponclifton hillcorner roomhigher floorper dayfree parkingskylon tower
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651 - 655 of 2,881 reviews
Reviewed 19 September 2016

My wife and I spent three days in Niagara Falls at the Sheraton Four Points, as this is your basic Sheraton, very clean and good service we were greatly misled. I had booked our room 1 month in advance, requested a Falls View King room,...More

1  Thank John D
Reviewed 18 September 2016

rooms and service ok the enforce an illegal tourism tax to be mandatory to the customers if ask to remove this tax from your bill most all do but there property and restaurants will not this tax was not put into law and you have...More

1  Thank gary b
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 21 September 2016

Dear Gary B, Thank you for taking the time to review your stay, I apologize that your visit did not meet your expectations. All rates, taxes and fees are disclosed to all guests prior to arriving at the hotel. We would never add any additional...More

Reviewed 18 September 2016

top floor room with falls view was perfect. ..no balconies because of the casino // starbucks denny's gift shop .long walk to the falls but fun. the casino slots are RGN Rigged Good Now. the falls are just amazing especially at night. the friendly travel...More

Thank mrrickey
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 29 September 2016

Dear mrrickey, Thank you for taking the time to post a review regarding your recent stay. It's great to hear that your enjoyed your time at our hotel. We hope to be able to wleocme you back in the near future. Have a great day!

Reviewed 18 September 2016 via mobile

The hotel location is good, the staffs are nice. The room is clean, and the bed is so comfortable. The only thing that I don't like is there is no parking, I can choose to park in the public parking across the street for $18...More

Thank Jessica L
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 22 September 2016

Dear Jessica L, Your kind comments are greatly appreciated. Customer care is one of our highest priorities and it is always gratifying to receive such praise. The parking lots that you are talking about are the hotels 3 parking lots, two are located across the...More

Reviewed 17 September 2016

Booking this hotel last minute was the best decision! We were late checking in, but the front desk staff made it quick and easy. They upgraded our room, giving us a beautiful view of the casino, and city. The room was clean and so comfortable....More

Thank Nikki P
Response from Fourpointsmanager858, Guest Relations Manager at Four Points by Sheraton Niagara Falls FallsviewResponded 21 September 2016

Dear Nikki P, So happy to hear that your last minute decision paid off! I am so happy that our staff was able to make your stay a memorable one. Thank you for choosing to stay with us and thank you for your review. We...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$121 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$121 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (738)
Room & Suite (365)
Dining (14)
Pool & Beach (2)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
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muccif
17 January 2018|
AnswerShow all 4 answers
Response from Aaron W | Reviewed this property |
We didn't take any, but probably no.
0
Votes
NcSteelergirl
12 October 2017|
AnswerShow all 2 answers
Response from Aaron W | Reviewed this property |
I believe the casino is accessible from inside the hotel and there is a "We-Go" bus that allows you to hop on and hop off all around the tourist area for a daily price per person. If you need additional help the Sheraton's... More
0
Votes
Jerica R
23 August 2017|
AnswerShow all 10 answers
Response from Johan A | Reviewed this property |
The hotel is far from the Falls...you might be able to see the top part but for the price difference...stick with City View.
2
Votes
Room Tips
"Higher floor and not city view"
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"If you stay here don't upgrade to a falls view room."
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"Likely have to be above tenth floor to get a view of anything other than parking no garage"
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"Hotel has a noise policy, so very nice when it is time to sleep. It was quiet, which was great."
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