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Sheraton on the Falls

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Sheraton on the Falls
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6,418 Reviews from our TripAdvisor Community

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Springfield, New Jersey
Reviewed yesterday NEW

Someone said there is no good or bad hotel.. Its just good (or bad) for the price. For a $200 hotel room + $35 parking +$15 addtional fee this place feels and has a decor or an econolodge.. really old and stale looking rooms.

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Helpful?
Thank Rohitagarwals
New York
Reviewed yesterday NEW

Wonderful Place to stay, I would always stay at this place every time visiting Niagara falls. Unbelievable view of the falls from the top floors especially love to see the fireworks from the room. Nice clean property with all the amenities.

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Thank Niraj R
Reviewed 2 days ago NEWvia mobile

Aren't hotels supposed to be relaxing? My boyfriend and I tried to get a relaxing get away as we got a "free" hotel stay gifted to us for Christmas. I put "free" in quotations because between the almost $30 parking (and that's not valet. Valet was almost double that) and the hotel fees (wifi, tea, coffee, bottled water in our...

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Thank Jessicca S
Reviewed 2 days ago NEWvia mobile

Booked with Hotwire and got placed in a standard room with a city view. We ended up asking the receptionist if there's any way we could get a fallsview room and they upgraded us to a suite at no extra charge! Great hotel, comfy beds, modern, prime location, beautiful views, highly recommended

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Thank Matt D
yorkshire
Reviewed 2 days ago NEW

Stayed at the shereton on the falls in February checked in to a falls view room lovely room with fire great view of the falls two queen beds large TV and we had wifi in room. We paid for breakfast which you have overlooking the falls too a little expensive but lots of choice and was buffet so you could...

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Thank birdieyork
Wark, United Kingdom
Reviewed 2 days ago NEW

Nice hotel lovely room looking out on Clifton hill looks like a mini Blackpool shame I did not get a falls view but I was only sleeping in the room good size room and bathroom tea/coffee in room which is a bit plus for me would stop here again

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Thank helensims61
Reviewed 2 days ago NEWvia mobile

A great location with excellent service. Would certainly recommend it. Booking and registration was very easy and staff was very friendly. Check out was automatically done with no need to go down to the reception. Parking highly priced though.

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Thank Bassant B
NY
Reviewed 2 days ago NEW

We went back to Sheraton on the Falls, this time at a busy time. Not a great experience overall. Much of it was due to their difficulty accommodating large amounts of people, and some of it was new staff/training. Although we had several inconveniences, the hotel was clean and staff were polite at each encounter. Upon check in the line...

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Helpful?
Thank IrishDancerNY
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello IrishDancerNY, Thank you for taking the time to share your feedback on your recent stay at the Sheraton on the Falls. We would like to apologize for the miscommunication that you received when at the hotel and during your booking, we do like to recommend to book straight through the hotel so that our lovely reservations team can have...

Dudley, United Kingdom
Reviewed 2 days ago NEW

The Sheraton on the Falls Hotel was all we expected, Very quick and easy check in. The Falls view room was large ,nicely furnished, clean and warm. The view was amazing when we opened the door to the falls, you felt you could touch the falls. The breakfast menu was all you could require.

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Thank pete a
Reviewed 3 days ago NEW

We reserved a deluxe room; 16th floor, with a fantastic view. Rooms are not so spacious but clean. The hotel was so busy, but we were not annoyed. Check in was so easy and they allowed us to check in early as per our request. The location is fantastic.

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Helpful?
Thank HanyGRS

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fallsview Buffet
Fallsview Buffet
Cuisines: Italian, American, Canadian
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Cuisines: Contemporary, American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: €97 - €257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Reservation Options:
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Falls staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“non view room is as bad as the $60 room in the adjacent hotel”
 of 5 bubbles Rohitagarwals, 22 Feb 2017 | Read review
“Try and get a falls view room”
 of 5 bubbles birdieyork, 21 Feb 2017 | Read review
“Spring for the valet parking.”
 of 5 bubbles IrishDancerNY, 21 Feb 2017 | Read review
“Deluxe rooms”
 of 5 bubbles HanyGRS, 20 Feb 2017 | Read review
“Join the starwood preferred guest program for benefits”
 of 5 bubbles MisterMarks, 19 Feb 2017 | Read review
5 of 5