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Sheraton on the Falls

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6,574 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEWvia mobile

Excellent room with a falls view. Restaurants were very good and food was great. Service was also good. Would visit again for a couples wknd. Excellent location, right over the bridge into Canada. Would highly recommend this hotel. Great location to all ammentites.

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Helpful?
1Thank John R
Hamilton, New Zealand
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Always wanted to visit Niagara Falls so this time we made sure we included it in our itinerary. Reading other reviews led us to stay at Sheraton On the Falls and we booked a King Falls View Room. Wow! From our room we had a panoramic view from the border crossing bridge on the left across to the American Falls...

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1Thank DandJWright
About Hotel's Favourite Review
Ontario
Reviewed 3 days ago NEW

Sheraton on the Falls claims to have the best view of the Falls. I was a little sceptical as I've stayed at several other hotels that had nice views. I must say after staying there, it is the best panoramic view of the Falls. From the Rainbow Bridge, to the American Falls, to the Horseshoe Falls...the view from my 15th...

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1Thank Hug_The_Mouse
London, United Kingdom
Reviewed 3 days ago NEW

Huge rooms, with loads of space. Very friendly & helpful staff aswell. If you can upgrade to a falls view room, 100% do it its worth every penny. Be sure to visit Niagara on the Lake, it really is outstanding. On a returning visit I would stay again.

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Thank jordanlucy100
Hackensack, New Jersey
Reviewed 4 days ago NEWvia mobile

Very nice hotel right across Niagara Falls. Workers in lobby greeted you whenever you left or walked in. Very helpful. Rooms were clean and well kept. Very family friendly. Easy access to Clifton Hills which hasa lot of entertainment for the family. Definitely will return whenever I visit Niagra Falls.

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Thank datdudegene
Saratoga Springs, New York
Reviewed 4 days ago NEW

We booked just a few days before departing, via phone. No more fallsview rooms with 2 queens beds were available at that time. We were traveling with 2 adults and 1 child, so the king room was no good for us. We opted for the city-view room at CA$139 for two of our 3 nights, and added the waterpark on...

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Thank Ankie M
GuestExperience1330, Guest Relations Manager at Sheraton on the Falls, responded to this review

Hello Ankie M, Thank you for taking the time to communicate with us regarding your recent stay at the Sheraton on the Falls. We are glad to hear that our concierge was extremely helpful in finding fun activities for you and your family.We are sorry to hear that you encountered billing issues the day of departure, we understand how frustrating...

Reviewed 4 days ago NEW

Had 2 nights here on 17/4 to 19/4 the view was amazing we had side view but still stunning ,All Staff there was very helpful and friendly nothing was to much trouble from the maids to higher up every member of staff was excellent . You are spoilt for choice at this hotel ,the breakfast & lunch buffet was amazing...

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Thank BARROWBYBOY
Brooklawn, New Jersey
Reviewed 4 days ago NEWvia mobile

So glad we chose to stay here. The price wasnt bad and had everything we needed with a young family. There were several returants attached such as TGI Fridays and Rainforest Cafe.. Starbucks as well. There was a nice little arcade and a great pool area for the kids as well. The rooms were updated and modern, the beds were...

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1Thank Kelly P
Toronto, Canada
Reviewed 4 days ago NEW

Property: wonderful view of the falls, we enjoyed looking on the falls day and night without having to worry of our children's safety. located in the middle of everything so it was a great choice for us since we have children, few minutes walk from the Cliffton Hill, surrounded by good restaurants and activity areas. we had a free e-photo...

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1Thank Team_Aquino
Pittsburgh, Pennsylvania
Reviewed 4 days ago NEW

My husband and I recently stayed here for a weekend getaway. We had a Fallsview room, and it was beautiful! The Juliette balcony was awesome for looking out at both the American and Canadian falls! We often had the door open so we could take in the fresh air and the sound of the rush of the water. All of...

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1Thank laur0823

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fallsview Buffet
Fallsview Buffet
Cuisines: Italian, American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: €107 - €286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Reservation Options:
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Falls staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay more for Fallsview”
Hug_The_Mouse, 21 Apr 2017 | Read review
“Falls view, everytime”
jordanlucy100, 21 Apr 2017 | Read review
“pick a falls view room, due to the elevators, I would not go too high up.”
AnkieM_12, 20 Apr 2017 | Read review
“Better views book the 10th floor on wards”
BARROWBYBOY, 20 Apr 2017 | Read review
“upgrading for fallsview is worth it”
Team_Aquino, 20 Apr 2017 | Read review
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