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Sheraton on the Falls

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Sheraton on the Falls
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6,339 Reviews from our TripAdvisor Community

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Showing 5,735: English reviews
Toronto, Canada
Reviewed yesterday NEW

Stayed a Saturday night and had a beautiful room with a view of both the US and Canadian Falls. Bed was comfy with lots of pillows. Breakfast buffet was good, but like most high level hotels, on the expensive side. But again, a beautiful view of the Falls from the restaurant table. Hotel is right beside Clifton Hill, so convenient...

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Thank Pauline O
Monroe, Connecticut
Reviewed yesterday NEW

Absolutely great view from the hotel. Rooms were good size and the falls view rooms are worth the upgrades. If you go in the winter (Nov - Jan) apparently you get fireworks on Friday nights and with it being that cold - no better way to see them. Beds were comfortable - rooms were updated. Biggest challenges with the property...

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Thank Lisa B
Toronto, Canada
Reviewed yesterday NEWvia mobile

Stayed here over the weekend with a party of 9. Rooms: Our first room was on the 14th floor which was beautiful! Smelled like it was just cleaned, bright white bedding, spotless, big modern bathroom with a tv! The room had a gorgeous view of the both the American and Canadian falls with a nice living area including fireplace. Unfortunately...

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Thank VRock2016
Newfoundland, Canada
Reviewed yesterday NEW

Just got back from 3 nights at the Sheraton on the Falls. Not what I expected for the price. The advertised jacuzzi was a tub with jets hidden behind the bathroom door ... not enough room for two that's for sure. The view was fantastic and the staff were friendly and helpful. My biggest complaint was the fact that friends...

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Thank trudyhumphries
Toronto, Canada
Reviewed yesterday NEW

We stayed at the Sheraton on The Falls hotel a couple of night right after the holidays, in January. We liked our stay there. The room was clean (sheets, towels, bathroom all spotless), except the curtains and curtains pulling rods (for some reason they had some ugly stains on them), beds were comfortable. I have to mention that we made...

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Thank lisaandjerry2016
London, United Kingdom
Reviewed yesterday NEWvia mobile

We had a room on the 15th floor overlooking the falls, this was great. Staff were friendly. It was an easy walk to the falls and quiet. We had a buffet breakfast that had every type of food and an evening meal at the windows this was great food and a good wine list.

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Thank JM462016
Toronto
Reviewed yesterday NEW

We were in town for Cheer Nationals in April 2016 - greata view of the Falls from our room. Loved having all the action of Clifton Hills right around the corner....location is perfect for those of you with small kids - there are arcades close by and lots of different restaurants to eat at and only steps to the Falls....

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Thank 4kids3dogsandahubby
Melbourne, Australia
Reviewed 2 days ago NEW

Perfect place to stay at Niagara Falls (on the Canadian side). Friendly, helpful staff, spacious rooms, and top breakfast with an awesome view of the falls. All meals we had there were excellent. Shops in the lobby were great, where you can pick up a souvenir or a great fresh coffee and snack. Great location and good rates.

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Thank John B
East Sussex, United Kingdom
Reviewed 2 days ago NEWvia mobile

Just had a weekend at the Sheraton on the Falls fantastic. If you can get a falls view room and you will be blown away by the view, we had a perfect view of both falls and the light fireworks etc. Lots going on in the hotel complex entertainment food etc. Great for kids and adults can't fault the place....

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Thank outlawsontour
Toronto, Canada
Reviewed 3 days ago NEWvia mobile

The views are so beautiful! We got the corner suite (2073) with a free upgrade being a SPG platinum member. Great SPG recognition! Only problem is the hotel is starting to see it's age, our bathroom looked like it had its original tub/shower. The jet knob was broken. The shower glass doors are over 20yrs old, paint is peeling off...

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Thank Iolabozzo
GuestExperience1330, Manager at Sheraton on the Falls, responded to this review

Dear Iolabozzo, Thank you for connecting with us about your recent stay, at the Sheraton on the Falls we appreciate all your comments and suggestions. I'm very happy that you were able to enjoy the breathe taking view of Niagara Falls as well as the convenient location of the hotel. We are currently working in renovating the corner suites of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fallsview Buffet
Fallsview Buffet
Cuisines: Italian, American, Canadian
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Cuisines: Contemporary, American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: €99 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Reservation Options:
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton on the Falls staff and other travellers.
82 questions
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Questions? Get answers from Sheraton on the Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely upgrade to the FALLS VIEW room.”
 of 5 bubbles lisabQ909KU, 17 Jan 2017 | Read review
“go for the room with a view of the falls”
 of 5 bubbles lisaandjerry2016, 17 Jan 2017 | Read review
“Falls View rooms are worth the price”
  • View from Corner Suite
  • View from Bathroom
 of 5 bubbles thaliajen, 14 Jan 2017 | Read review
“If you get a King with a Falls view, do not get it on the 14th Floor”
 of 5 bubbles Liz0r, 9 Jan 2017 | Read review
“Good view from the room window”
  • My son Karl likes the view from the hotel window :)
 of 5 bubbles esraamaki, 8 Jan 2017 | Read review
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