There was no cold water in our unit! My husband scalded himself in the shower Sunday morning rinsing his hair. Even the toilet water was hot. The sink I bathroom was ceased. I told the girl at check out and she was totally not interested!!! She did say sorry & looked away!! Discussing customer service!!!!!!
We arrived on Saturday August 22nd around 3pm. I really enjoyed the place. Its alittle outdated and needs some fix ups (carpets need to go lol) but in all honesty it was a great location and fun place to be if you love loud, fun, people watching this is a great place we had a blast. Pool was great they had towels in the bin all the time :) there was a gentleman there playing latin music which everyone loved and everyone was saying they felt like they were on vacation. Just want to say thank you to the gentleman who played the music by the pool and thank you to the man that let us keep playing the music by the pool :) there was also a young girl with dark hair at the check in who was very sweet and polite i just want to say thank you for your kindness. Only thing i didnt like was the parking cause people that just come to see the falls can park in there so people staying at the thriftlodge need to fight for parking …
I stayed at the hotel in December 2019, the room was clean, the staff friendly and quick, I felt comfortable in the room as you can make it warmer or colder with the heater. I did not use the breakfast service, however I was offered a coupon with a 3 CAD discount for it
This is an awesome, location and I love that you can pull right up to your room (parking is not free). We will definitely be coming back in warmer months to fully experience this awesome location!!!!!
the price is very compatible to surrounding hotels, friendly staff, availability always never been an issue. can be noisy in summer evenings due to the karaoke, but we didnt find it an issue. the best of this place is close to all attractions. parking could be an issue for staying there as they rent spots to visitors. get there early to avoid this issue