Niagara Falls Marriott Fallsview Hotel & Spa
8,760 reviews
#10 of 125 Hotels in Niagara Falls
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US$113
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Full view
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Room & Suite (1270)
Dining (131)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Niagara Falls Marriott Fallsview Hotel & Spa
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 125 hotels in Niagara Falls
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Niagara Falls Marriott Fallsview Hotel & Spa has the enviable distinction as being the closest hotel to Niagara Falls. As the area's premiere AAA Four Diamond, five-star luxury hotel in Niagara Falls, Canada, this hotel overlooks the majestic waterfalls and is located just minutes away from a variety of exciting attractions and casinos, as well as the Scotiabank Convention Centre.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Paid private parking on-site
Paid wifi
Hot bath
Indoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Vending machine
Meeting rooms
Spa
Couples massage
Massage
Concierge
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
Location
Full view
97Great for walkers
Grade: 97 out of 100
54Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
8,760Reviews186Q+A100Room tips
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Popular mentions
This is our second time we booked Marriott hotel. First was Marriott that used to be Sheraton close to Monastery. Both times we had very bad experience. I cannot find other word than "scam". I cannot believe that such huge and respectable chain can do this to people but our second experience in February unfortunately confirm this. There is a scam going so be aware before you book. We've book for our Valentines day and 36 wedding anniversary nice two level Executive suite. We've got nice clothes for the photo shoot thinking that there are big windows floor to ceiling etc. When we arrived check in was fast but when I saw the room it was clearly not the room I booked on expedia. It was one level room , dark and small. I've paid top dollars (300 ) for the suite I booked through Expedia. When I went down to the manager and asked to give us our room he said that that was the room I booked on Expedia!!! I've tried to explain that this room is two times smaller that the room I booked and one-level he responded that this is Expedia fault since they misrepresented the room and that the only room in their system I paid for. We had similar exparience with Marriott in September 2020 when we booked Presidential suite for my wife's Birthday and were given completely different room and it took us 2 hours !!!! to get our room back. So something is clearly wrong between Expedia/Travelocity/Marriott going during booking process. So be aware that you might get absolutely different room (which is cheaper than the one you booked onlie). I wouldn't not book anything from Marriott through Expedia or Travelocity in the past since they dupe people and this is simple unacceptable ....we were so disappointed that they have spoiled our anniversary and not even said sorry...Very bad customer service. Stay away from Marriott…
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
Helpful
They gave me the worst no view room even though i paid for fallsview and jaccuzi.everybody at the recepsion were willing to help and accomodate us. 14 feb and they play with peoples plans. Big shame to this “ big company” Never again to this hotel👎🏻
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Date of stay: February 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
We stayed at the Marriot Hotel and Spa at Niagara Falls ON Canada. We wanted to get away for 2 nights just to lounge around and watch movies for this stay. We recently lost our child. My husbands parents live with us so we needed some space and decided to stay two night at the Marriot Hotel and Spa in Niagara Falls. When I called Marriot to book the room, I told the lady on the other end that I would like a nice spacious room with a view of the falls, her first response was they are sold out but then a few seconds later she told me she has a Superior with a Whirlpool, she mentioned that they room is very spacious. I was very happy and said let book it. Throughout the call the customer service rep was very distracted, she multiple times put me on hold and had to deal with something in the background, which I didn’t mind at first but after the call ended the lady because she was so distracted forgot to send me my email confirmation. When I didn’t receive the email confirmation for a bit I had to call back and get another rep to send it to me. Once we reached the hotel we were told there is no hotel parking and that in -12 degrees we would have to walk and park somewhere else. We were not told this when we were booking the room. Next, we were told there is no bell boy to help us with our luggage, again not told that they are short on staff while we were booking. When we were leaving, I had to haul the luggage trolley myself all the way upstairs because no one could bring it for me to my room. We went to our room to put our luggage because we had to go park our car afterwards. I was shocked when I saw the room. It was so small. When I booked the room the CS rep told me that the room was very spacious. But that was not the case, there was one king bed with a chair. If Marriot did not have what I asked for why would they book me for it? I do not understand. The view was spectacular, but the room was insanely small for what is asked for and what I paid for! And paid a hefty amount for this room. There was no coffee machine in the room. Every time we needed hot water to drink we had to go downstairs to the lobby every time and get it from the concierge. A family member gave us a gift certificate to the Keg and we thought it would be nice to have dinner from the Keg, but when I asked for utensils, the hotel gave me plastic utensils, I asked for proper utensils but they said they don’t have them, how am I supposed to eat a steak with a plastic knife? There were multiple charges on my credit card and when I would see them I would get confused because those charges are not what I was told so I had to go down to concierge and ask them what they are. I understand there is a deposit but the CS rep should remind customers that. The amenities fees are charged separately, I was not told that. And honestly the amenities cant even be used due to covid so why am I being charged? The problem is that we were not made aware of any of this before hand. If we were aware we would have come prepared with our own arrangements. I think the CS rep just wanted to make the sale and she just sold me whatever she had. Its very unfortunate because we just wanted some comfort and space to grieve and the experience was not good at all. I understand due to COVID there maybe restriction on what and what not the hotel can do but it’s the job of the hotel to tell customers when they are booking what they are getting into. Overall was a disappointing experience.…
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Date of stay: February 2021
Location
Service
Sleep Quality
1 Helpful vote
Helpful
+1
Booked two suites one here and one at hotel next door to celebrate my sons 15th birthday. Booked two level suite here. Very spacious with jacuzzi upstairs on bedroom. Full bathroom downstairs with pullout. Hotel was immaculate and perfect for our celebration. Water / fall views were to die for. Felt safe during Covid . Although mask did not appear to be required everywhere on property during visit also were worn by almost everyone within distance. staff did a good job making us feel safe during these times. Beautiful views from our suite priceless . Hotel not as centrally located but loved location and views. We had a great time and would return!
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Date of stay: October 2020
Helpful
This was an amazing hotel! Our room had a floor to ceiling window overlooking the falls. The hotel was accommodating, clean and beautiful! I would definitely come back here and recommend it to everyone who is planning on visiting the falls!
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Date of stay: February 2020Trip type: Travelled with family
Helpful
PRICE RANGE
US$108 - US$311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott niagara falls fallsview hotel niagara falls, marriott niagara falls fallsview hotel and spa, niagara falls marriott
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
432
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Claim Your Listing Frequently Asked Questions about Niagara Falls Marriott Fallsview Hotel & Spa
Which popular attractions are close to Niagara Falls Marriott Fallsview Hotel & Spa?
Nearby attractions include Niagara Falls Canada (0.3 km), Horseshoe Falls (0.3 km), and Journey Behind the Falls (0.3 km).
What are some of the property amenities at Niagara Falls Marriott Fallsview Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Niagara Falls Marriott Fallsview Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Niagara Falls Marriott Fallsview Hotel & Spa?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Niagara Falls Marriott Fallsview Hotel & Spa?
Conveniently located restaurants include Il Gelato di Carlotta Niagara Falls, Turtle Jack's Niagara Falls, and Frontier BBQ & Smokehouse.
Are there opportunities to exercise at Niagara Falls Marriott Fallsview Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Niagara Falls Marriott Fallsview Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Niagara Falls Marriott Fallsview Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Niagara Falls Marriott Fallsview Hotel & Spa?
Many travellers enjoy visiting Lundy's Lane Battlefield (1.6 km), Chippawa Battlefield Park (5.5 km), and Carillon Bell Tower (1.7 km).
Does Niagara Falls Marriott Fallsview Hotel & Spa have any great views?
Yes, guests often enjoy the park view available here.
Is Niagara Falls Marriott Fallsview Hotel & Spa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.