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    Holiday Inn Niagara Falls - By The Falls

    1,001 reviews
    #27 of 127 Hotels in Niagara Falls
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    5339 Murray St, Niagara Falls, Ontario L2G 2J3, Canada
    011 353 1800 937 225
    Hotel website
    Lock in the lowest price from our partners
    US$92
    US$84
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    HolidayInn.comUS$92
    TravelocityUS$86
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    Hotwire.comUS$86
    Orbitz.comUS$86
    TripAdvisorUS$84
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    US$84
    HolidayInn.com
    US$92
    Travelocity
    US$86
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    US$86
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    US$86
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    US$86
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    US$84
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    Traveller (245)
    Room & Suite (179)
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    Overview
    4.0
    1,001 reviews
    • Excellent23%
    • Very good47%
    • Average20%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “skylon tower”(142 reviews)
    “free parking”(147 reviews)
    “great location”(158 reviews)
    Free Internet
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    3 Star Hotel
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    Contact Info
    Hotel website
    011 353 1800 937 225
    5339 Murray St, Niagara Falls, Ontario L2G 2J3, Canada See on map
    Offers from Holiday Inn Niagara Falls - By The Falls
    Special Offer: Book Direct and Save
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    Rooms
    29 Apr30 Apr
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    1 room, 2 adults, 0 children
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    Reviews (1,001)
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    Show reviews that mention
    All reviewsskylon towerfree parkinggreat locationbreakation packageoutdoor poolimax theaterwalking distanceparking lottwo sinksclifton hillfirst floorhotel restaurantdirectly across the streetnight packagebreakfast buffetbeds were comfortableother attractions
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    1 - 5 of 924 reviews
    Reviewed 4 days ago via mobile
    Room beside the ice machine

    My 10 year old daughter and I recently stayed at this hotel for 3 nights. We were put in a room directly beside the ice machine which went off at all hours of the day and night. We both slept poorly due to constant noise....More

    2  Thank athena762018
    Hotel's Favourite
    Reviewed 27 November 2017
    Best Location

    This hotel is a very modern hotel and is located across the street from the Fallsview Casino. The walk to the falls to view in the day or evening is nice. The location is excellent but away from the other noisier attractions of Niagara Falls....More

    2  Thank limeyca
    Response from Teresa A, Front Office Manager at Holiday Inn Niagara Falls - By The FallsResponded 28 November 2017

    Thanks for the great review of our newly renovated hotel! It's great to be called modern after our extensive facelift last winter. We're so glad you enjoyed being so close to the Niagara Falls attractions, plus our free parking. We hope to see you back...More

    Reviewed 1 week ago
    Gift from a Relative while in Canada, went badly wrong

    We are over in Canada on holiday and the relative we are staying with purchased a 2 night stay here while we were visiting. She was under the impression that we had breakfast and at least 1 dinner included and judging by the price that...More

    2  Thank Fiona B
    Response from Teresa A, Front Office Manager at Holiday Inn Niagara Falls - By The FallsResponded 1 week ago

    Thank you for taking the time to tell us about your concerns. I'm so sorry there was a misunderstanding on what was included in your rate, or that you did not think we were looking into the matter. Our Front Desk clerk most definitely did...More

    Reviewed 1 week ago
    Very Nice Getaway Spot

    My wife and our four daughters decided to take a quick spring break trip to Niagara Falls, and use this hotel as our base. We were very pleased with everything here from the front desk to the parking, restaurant and pool area. The location is...More

    1  Thank John K
    Response from Teresa A, Front Office Manager at Holiday Inn Niagara Falls - By The FallsResponded 1 week ago

    Thanks so much for the lovely review! Our central location is a great 'home base' for any trip to the Falls. I'll definitely pass on the feedback to Robin and the rest of the team, who will be thrilled you enjoyed our customer service. We...More

    Reviewed 3 weeks ago via mobile
    Great location!

    I booked this last min! And it was perfect parking was free and super easy! Wendy at the front desk was so so sweet and nice! New rooms are super clean and nice! Easy walk everywhere! Will stay again!More

    Thank MUrsetti
    Response from Teresa A, Front Office Manager at Holiday Inn Niagara Falls - By The FallsResponded 3 weeks ago

    Thanks so much for the lovely review! We're very lucky to have Wendy on our team, and I'll pass on your compliments to her. We're glad you enjoyed the renovated rooms and our accessible location. We hope to see you back at Holiday Inn by...More

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    123456…185
    About
    Amenities
    Top amenities
    Fitness Centre with Gym / Workout Room
    Free Internet
    Pool
    Room Service
    Free Parking
    Restaurant
    Bar/Lounge
    Hotel Amenities
    Room Service
    Free Parking
    Laundry Service
    Multilingual Staff
    Dry Cleaning
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Things to do
    Fitness Centre with Gym / Workout Room
    Pool
    Restaurant
    Bar/Lounge
    Hot Tub
    Heated pool
    Indoor pool
    Outdoor pool
    Details
    Price range
    US$73 - US$311 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #23 Romantic Hotel in Niagara Falls
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    US$73 - US$311 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #23 Romantic Hotel in Niagara Falls
    Room types
    Suites, Non-Smoking Rooms
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    All photos (463) 463
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    Traveller (245)
    Room & Suite (179)
    Dining (43)
    Pool & Beach (41)
    Amenities (9)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    See all 27 questions
    Kenneth C
    13 April 2018|
    AnswerShow all 3 answers
    Response from Paula K | Reviewed this property |
    The room I was in had both. The fridge was not stocked.
    1
    Vote
    Alma L
    12 April 2018|
    Answer
    Response from Lynda C | Reviewed this property |
    Yes they do
    0
    Votes
    Melissa Y
    27 January 2018|
    AnswerShow all 3 answers
    Response from Teresa A | Property representative |
    Yes - cribs are provided free of charge, though they are subject to availability
    0
    Votes
    123456…9
    Room Tips
    "Ask for ground floor"
    Read review
    "Family rooms (2 queens and pull-out sofa) are nice for groups of 5 or 6."
    Read review
    "1 King bed rooms have refridgerators"
    Read review
    "you can ask for help getting bags to room"
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