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Best Western Fallsview

Groupon.comUS$57*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Fallsview
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1,957 Reviews from our TripAdvisor Community

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Showing 1,859: English reviews
Dallas, Texas
Reviewed 22 July 2016

This is our third stay. As usals, it is a good place. All attractions at walking distances. Good caring staff such as Cathy and Kailasha. and Lovee in HK Parking is very high @ 15.00 per night. But you can park just across the street at $ 5.00 per 24 hrs. and save $ 10.00 per day. This BW gives...

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2Thank urvee
April W, General Manager at Best Western Fallsview, responded to this review

We appreciate your continued loyalty to the Best Western Fallsview. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.

Reviewed 21 July 2016

Our stay at Best Western Fallsview - Niagara Falls was a great experience. Hotel was nicely located within walking distance to the Falls, Clifton Hill, Down Town and the many many other attractions nearby. It was also a short cab/uber ride to some other attractions or a short train ride to downtown Toronto. Staff were friendly, rooms were clean. Would...

Review collected in partnership with Best Western
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Thank 335maxinet
April W, General Manager at Best Western Fallsview, responded to this review

We appreciate your continued loyalty to the Best Western Fallsview. I am happy that you enjoyed our large rooms and convenient location. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.

Bethlehem, United States
Reviewed 20 July 2016

This hotel was very disapointing. It is very dated and needs updating. It was not what we expected from Best Western it seems like it was an old "motel" that has been converted poorly. The pool was literally in the parking lot, the hallways were dark and maze like. The room was tattered with small holes in the curtains, everything...

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Thank Luara S
April W, General Manager at Best Western Fallsview, responded to this review

We appreciate your continued loyalty to the Best Western Fallsview. We are doing many different updates so that we can better serve our guests. When we are complete, most areas of the hotel will be updated. I am happy that you enjoyed our large rooms and convenient location. Thank you for staying with us and providing your feedback. We can't...

Hamilton, Canada
Reviewed 20 July 2016

We seem to stay here often as our kids make it a habit of giving gift certificates at Christmas. Always get what we expect. Comfortable bed, clean, but worn facility. Seems something is getting repaired or replaced most times we are there, but that is a good thing. Handy to everything you want to visit in the falls. Easy walks...

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Helpful?
Thank K357DWdavidm
April W, General Manager at Best Western Fallsview, responded to this review

We appreciate your continued loyalty to the Best Western Fallsview. We are doing many different updates so that we can better serve our guests. When we are complete, most areas of the hotel will be updated. I am happy that you enjoyed our large rooms and convenient location. Thank you for staying with us and providing your feedback. We can't...

St. Albert, Canada
Reviewed 20 July 2016

I haven't even stayed at this hotel yet and I'm not looking forward to my stay. Whoever worked the front desk this morning has terrible customer service skills. First I wanted to book through my rewards points, she told me I had to book through central reservations, when I asked for the phone number she did not give it to...

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1Thank Gray234
April W, General Manager at Best Western Fallsview, responded to this review

Dear Gray234, We appreciate your continued loyalty to the Best Western Fallsview. I am sorry that you felt as if you were not treated with respect or courtesy on the phone. I'll make sure that our front desk and reservations staff is made aware of your concerns regarding the way your inquiry was handled so that we may improve any...

Ithaca, New York
Reviewed 19 July 2016

This place has not been updated since it was built. The hallway carpets have stains on them that look like they are older than me and your feet will stick to the floor in the rooms, we made our children keep their shoes on the entire time they were in the room. This place is run down. The only reason...

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Thank flytacg
April W, General Manager at Best Western Fallsview, responded to this review

We appreciate your continued loyalty to the Best Western Fallsview. We are doing many different updates so that we can better serve our guests. When we are complete, most areas of the hotel will be updated. I'll make sure that our front desk and housekeeping staff is made aware of your concerns so that we may improve any future stays....

Rock Falls, Illinois
Reviewed 18 July 2016

The room was extremely large. The bed were very comfortable, The staff was exceptional. They were very helpful in suggestion meal locations, laundry facilities, and would always greet us with Hellos, good mornings, and afternoons.

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Thank Mak901
April W, General Manager at Best Western Fallsview, responded to this review

We appreciate your continued loyalty to the Best Western Fallsview. I am happy that you enjoyed our large beds and convenient location. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.

Syracuse, New York
Reviewed 18 July 2016

I was impressed with this hotel for the price. It is very centrally located so you can walk to everything. Our room was huge and the beds were very comfortable with nice linens. I liked that each room has it's own balcony. You do have to pay for parking but at least you can keep your car parked there and...

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Thank DebO76
April W, General Manager at Best Western Fallsview, responded to this review

We appreciate your continued loyalty to the Best Western Fallsview. I am happy that you enjoyed our large rooms and comfortable beds. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.

London, Ontario, Canada
Reviewed 17 July 2016

The restaurant removed the TIF without a problem but the front desk refused to remove from bill when I asked. I paid 289.00 for a mediocre stay. Mist ice machines were not working, elevators were so slow and no air conditioning in the hallways so we were sweating while waiting for elevators!!! I will never stay here again! I have...

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Helpful?
Thank Denise M
April W, General Manager at Best Western Fallsview, responded to this review

We appreciate your continued loyalty to the Best Western Fallsview. We do depend on guests to let us know at the front desk if there are any problems during their stay so that we can help resolve any issues or concerns you may have. I'll make sure that our front desk and housekeeping staff is made aware of your concerns...

Denver
Reviewed 17 July 2016 via mobile

If I had paid full price I would have gotten a refund and left...but for $75 a night it was okay ( groupon). Not very clean, old dingy bedding, shower fluctuated between hot and cold, very outdated, and just run-down. Unless you book this for cheap, don't stay here!

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Thank morenaDenver
April W, General Manager at Best Western Fallsview, responded to this review

We appreciate your continued loyalty to the Best Western Fallsview. We are doing many different updates so that we can better serve our guests. When we are complete, most areas of the hotel will be updated. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of the Fallsview Entertainment District, a 5 minute stroll to Queen Victoria Park, one block to the Falls and its attractions, the Best Western Fallsview, Niagaras only truly pet friendly hotel offers you proximity with value for your entire family. The full service, 248 room, 100% non-smoking hotel is 5 blocks to Clifton Hill attractions, 2 km to Marineland and across from the Imax Theatre, Skylon Tower and the Fallsview Casino. ... more   less 

Additional Information about Best Western Fallsview

Address: 6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada (Formerly BEST WESTERN Fallsview)
Region: Canada > Ontario > Niagara Falls
Price Range: €53 - €259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Fallsview 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Best Western Fallsview Hotel Niagara Falls
Best Western Hotel Fallsview
Best Western Fallsview Niagara Falls
Best Western Niagara Falls
Niagara Falls Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Fallsview staff and other travellers.
14 questions
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Questions? Get answers from Best Western Fallsview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a quiet room off the street”
gloriab598, 22 May 2017 | Read review
“The higher the floor the better the view, but for the area, there isn't much to see anyway.”
  • Inside of our door
  • Space station shower
  • 5 Star bed and bath tub
  • A little blurry of our view from balcony
jbV4448PQ, 16 May 2017 | Read review
“using the bestwestern.com site , they show the rooms of each Hotel, you know exactly what you will get, some of the rooms have jacuzzis!”
davidmL4609SD, 4 May 2017 | Read review
“find another hotel”
thephoenixrisesagain, 1 May 2017 | Read review
“First floor seem a little too busy with pool and restaruant near by if you like quiet.”
eileenmamaw, 21 Apr 2017 | Read review
5 of 5
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US$57* /night
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Prices are for 1 room, 2 adults
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