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BEST WESTERN Fallsview

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1,791 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Fallsview
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Showing 1,697: English reviews
Sunderland, United Kingdom
Reviewed 4 weeks ago

Stopped here for 3 nights October 16. Hotel was clean ,very helpful, ask for main block, currently been refurbished. 10 minute walk to falls.close to bars/restaurants.Didn't eat at IHOP, found a good breakfast all you can eat 5 minutes away.

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Helpful?
Thank bobthemakem73
April W, General Manager at BEST WESTERN Fallsview, responded to this review

Dear bobthemakem73, We appreciate your continued loyalty to the Best Western Fallsview. I am happy that you enjoyed our clean rooms and convenient location. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.

Reviewed 4 weeks ago via mobile

Very old and outdated, pool area is decent we have stayed here the past three times due to trying to save some money but not worth it they screwed up my credit card charges twice now. This last visit will be my family's last rather pay extra and not deal with the headaches.

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Helpful?
Thank Francesco D
April W, General Manager at BEST WESTERN Fallsview, responded to this review

Dear Francesco D, I would like to apologise about all of the problems you encountered during your stay with us. We are currently in the middle of a three year renovation plan that will update most areas of the hotel. I would like to thank you for your valuable feedback. We hope to see you back again soon so that...

Toronto
Reviewed 5 weeks ago

This is a very old hotel, built motel style. The 6 story tower has 3 small elevators, You check in around the corner, there is no lobby, It is not luxuries in any way, The restaurant ihop is a breakfast restaurant and is outrageously priced. 1 Ham n eggs and 1 omelette and 1 chocolate milk cost $50.50 Really But...

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Helpful?
Thank MarkfromMaple
April W, General Manager at BEST WESTERN Fallsview, responded to this review

Dear MarkfromMaple, We are in the middle of a three year renovation plan that will update most areas of the hotel. I would like to apologise for your experience at the IHOP. Although the restaurant is onsite, they are a separate business from the hotel. I will pass on your feedback to their manager. I am so happy to hear...

Moncton, New Brunswick, Canada
Reviewed 5 weeks ago

Have stayed here about 3 times before. Seems to be showing age. Sorry, restaurant change was not an improvement as far as breakfast is concerned. Had asked for a room far from elevator but this was missed somehow and we had to request a change. Acceptable overall.

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Helpful?
Thank Lawrence H
April W, General Manager at BEST WESTERN Fallsview, responded to this review

Dear Lawrence H, We are in the middle of a three year renovation plan that will update most areas of the hotel. I would like to apologise for your experience at the IHOP. Although the restaurant is onsite, they are a separate business from the hotel, but I will be happy to pass on your feedback to their manager. I...

Milton, Canada
Reviewed 3 November 2016

Stayed here in the early fall (off season)? using my Air Miles. Check-in was smooth and staff helpful. The hallway outside the room is very outdated and appears dingy and is quite off-putting, however, inside the room was much nicer. Although rooms were decent, things are missing that are now considered standard in hotel rooms like fridge and microwave. 24-Hour...

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Helpful?
Thank RetroDiver
April W, General Manager at BEST WESTERN Fallsview, responded to this review

Dear RetroDiver, We are in the middle of a three year renovation plan that will update most areas of the hotel. I would like to apologise for your experience at the IHOP. Although the restaurant is onsite, they are a separate business from the hotel, but I will be happy to pass on your feedback to their manager. We appreciate...

Reviewed 2 November 2016

Clean rooms with great staff! We really loved how close it was to everything and we walked everywhere our whole stay. My husband is a smoker so it was really nice to just step out onto the balcony rather then downstairs to have a smoke. Our room looked like it had recently received an upgrade and the hallway carpets were...

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Helpful?
Thank Jesse H
April W, General Manager at BEST WESTERN Fallsview, responded to this review

Dear Jesse H, We appreciate your continued loyalty to the Best Western Fallsview. I am happy that you enjoyed our newly renovated rooms and convenient location. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.

Toronto
Reviewed 1 November 2016

Nice upgrades are being done to this location which was needed. Room was clean, beds comfortable and good location. Have stayed here in the past and have never had an issue. Close proximity to the falls, casino and a number of restaurants, all within walking distance. If I had a concern it would be that there was no refrigerator in...

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Helpful?
Thank CARY103
April W, General Manager at BEST WESTERN Fallsview, responded to this review

Dear CARY103, We appreciate your continued loyalty to the Best Western Fallsview. I am happy that you enjoyed our clean, comfortable rooms and our convenient location. For future stays, we do have fridges that are available for rent while you are here, just mention it to the Front Desk during your check-in. Thank you for staying with us and providing...

Reviewed 31 October 2016

I think this place is starting to go a bit down hill from when I used to stay here. I find the price has gone up but the rooms stay the same (outdated and Old) even the bar of soap to wash your hands is cheap to the point of not even foaming in your hands. The parking is a...

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Helpful?
Thank Giovanni F
April W, General Manager at BEST WESTERN Fallsview, responded to this review

Dear Giovanni F, We are in the middle of a three year renovation plan that will update most areas of the hotel. As for the parking, we do ensure that we have enough parking spots for each guest at our hotel. We do have an additional lot that we are able to use that is on the other side of...

Cobourg, Canada
Reviewed 31 October 2016

Terrible service, very noisy guests and we had what appeared to be mold in the shower stall abobe the splashguard. The front desk acknowledged the noise we had both nights, but did not offer any compensation to make it right. Friday night, things did not settle down until about 4am, messing up our plans for Saturday. The only possitive thing...

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Helpful?
Thank Timothy J
Niagara Falls
Reviewed 31 October 2016

My fiance and I were in a newly renovated king room. It was a clean and comfortable room. A quick walk to both the Keg and the Casino. It was an enjoyable stay and we would return to this hotel. It is a bit of a walk to the Falls but not too bad.

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Helpful?
Thank Liketotravel68
April W, General Manager at BEST WESTERN Fallsview, responded to this review

Dear Liketotravel68, We appreciate your continued loyalty to the Best Western Fallsview. I am happy that you enjoyed our clean, comfortable rooms and convenient location. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of the Fallsview Entertainment District, a 5 minute stroll to Queen Victoria Park, one block to the Falls and its attractions, the Best Western Fallsview, Niagaras only truly pet friendly hotel offers you proximity with value for your entire family. The full service, 248 room, 100% non-smoking hotel is 5 blocks to Clifton Hill attractions, 2 km to Marineland and across from the Imax Theatre, Skylon Tower and the Fallsview Casino. ... more   less 

Additional Information about BEST WESTERN Fallsview

Address: 6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada
Region: Canada > Ontario > Niagara Falls
Price Range: €39 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Fallsview 3*
Number of rooms: 243
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Also Known As:
Best Western Fallsview Hotel Niagara Falls
Best Western Hotel Fallsview
Best Western Fallsview Niagara Falls
Best Western Niagara Falls
Niagara Falls Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Fallsview staff and other travellers.
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Questions? Get answers from BEST WESTERN Fallsview staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the rooms on the north side, you get the afternoon sun on your balcony!”
 of 5 bubbles 686cherylp, 10 Nov 2016 | Read review
“Main block upper floors, all had balconies.”
 of 5 bubbles bobthemakem73, 9 Nov 2016 | Read review
“Stay here if heavily discounted or using rewards. Low-to-mid-range hotel at a luxury price.”
 of 5 bubbles RetroDiver, 3 Nov 2016 | Read review
“A block down the road is a $6.99 breakfast buffet, good selection. Also recommend the Bull Market bar.”
 of 5 bubbles 275jesseh, 2 Nov 2016 | Read review
“Either a fallsview or a road/building view”
 of 5 bubbles 226lancer, 31 Oct 2016 | Read review
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