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Crowne Plaza Niagara Falls - Fallsview

2,009 reviews
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Traveller (821)
Room & Suite (313)
Dining (43)
Overview
  • Excellent36%
  • Very good27%
  • Average19%
  • Poor10%
  • Terrible8%
Travellers talk about
“rainbow room”(121 reviews)
“marilyn monroe”(47 reviews)
“historic hotel”(24 reviews)
Free Internet
Pool
Non-Smoking Hotel
Restaurant
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Bar/Lounge
3.5 Star Hotel
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1 room, 2 adults, 0 children
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Reviews (2,009)Write a Review
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1 - 5 of 1,799 reviews
Reviewed 1 week ago

I got a room facing the bridge to the US, which meant I could see the falls if I walked up to the window. Not a bad view. As I was staying here to work an event, I didn't leave the hotel much for the...More

Thank compuryan
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 1 week ago

Dear compuryan, Thank you for taking the time to leave us a review. Although it's great to know that our team was helpful, please accept my apologies that we were not able to meet your overall expectations pertaining to room size. Our hotel was built...More

Hotel's Favourite
Reviewed 4 weeks ago

We were upgraded to a 2 bedroom suite, a corner room, #1201 on the top floor of the hotel with a beautiful overlook of the falls. The room was clean and very comfy. Pillows were a bit too high but the beds were nice. Some...More

Thank Tom L
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 4 weeks ago

Dear Tom L, Thank you so much for taking the time to write us a review. It's great to know that overall you had a great time while staying with us and that we were able to leave a positive lasting impression with you. We...More

Reviewed 1 week ago

I stayed for 3 nights, I had a Falls view room and the hotel was everything I had hoped it would be. I am originally from Niagara Falls but now live in Vancouver. I have wanted to stay at this hotel for years and this...More

Thank Frank58
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 5 days ago

Dear Frank58, Thank you for leaving us a 5 star review. Welcome back to Niagara! It's wonderful to read that you enjoyed your time with us and that were able to exceed your expectations. We look forward to welcoming you back the next time you...More

Reviewed 2 weeks ago

We had a great stay and beds comfortable, nice view of falls; From the moment we were in the parking lot to check in, and throughout stay, the customer service was exceptional and kid friendly. Staff coming to work and leaving work would always say...More

Thank Brian W
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 2 weeks ago

Dear Brian W, Thank you so much for your perfect review! We are delighted to read that you and your family had a great time while staying with us and that our team made it even more exceptional. I have forwarded your kind comments on...More

Reviewed 2 weeks ago

the hotel boasts views of the falls, we had a lovely room with a view of the car park on one side, hotel on the other and in the middle the room with broken pipes not a waterfall in site. the room was an L...More

Thank tracey d
Response from GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - FallsviewResponded 2 weeks ago

Dear tracey d, Thank you for taking the time to write us a review. Although we are happy to read that you found our hotel clean and enjoyed the bedding, please accept my apologies that we fell short on your overall expectations on your recent...More

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Traveller (821)
Room & Suite (313)
Dining (43)
Pool & Beach (11)
Hotel & Grounds (470)
Bathroom (42)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$85 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$85 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms
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