The locations is very good. Gives a good view of the river if u get a room on the 4th floor. The staff is courteous and helpful. Rooms and amenities well kept and well maintained. It’s walking distance from the whirlpool n a very short drive from the falls view.
I had booked the Hilton Fallsview for $97 a night. I found out 3 of the 6 elevators were not working, line ups were 25 minutes long, and breakfast was extremely limited. They also add $35 a night for parking, and extra daily room charges totalling over $15. I cancelled, and thankfully, booked the River Rapids Inn instead. While a different category hotel entirely, I had a very clean king room with a walkout balcony overlooking the river. There was a welcome gift-wrapped bag of bottled water, and treats on the table, and the bed was so very comfortable. Management went above and beyond by providing delivery of a brown bag breakfast, with box juice, wrapped muffins, banana bread, granola bars and fruit. There were no extra charges added to my bill, and parking was free. I will definitely return.…
Decided after months of isolation to take a little last minute getaway. Booked a Thursday and Friday night. Staff was lovely and accommodating. The rooms were simple yet clean and comfortable. The beds were comfortable and the linens crisp and clean. Parking included in the great price and a simple breakfast was hung on our door each morning. A slice of a muffin type loaf, a fruit, a yogurt and a juice. Definitely enough to keep you going to start your day. The pool could definitely use a refresh but the temperature of both the water and the air was perfect and there was a large selection of towels available. Not “on the strip” but perfectly appointed for the value. I would definitely come back.
We stayed at River Rapids Inn on Canada day and had a really pleasant stay. The staff was incredibly kind and helpful. They had many covid precautions in place and they seemed to genuinely care about the wellbeing of both themselves as staff and you as a guest. It was their first night reopened and as they weren’t as busy they upgraded us to a king room for free! Due to covid we only stayed in our room and didn’t really check out the other common areas. Even then you can tell the hotel could use a little face lift, but honestly we stayed in the Hilton over looking the falls the night before and the only thing it really had on River Rapids was the view. I would definitely recommend River Rapids Inn. Great for families, couples, and solo travel (the price was right). Especially great if you want to see what the falls have to offer and what NOTL is like (as its right in between).…
I typically am Not very picky with hotels. The staff was so nice and very accommodating. However, it needed a lot of regular maintenance which is no big deal. The pool area was poor quality and the hot tub was closed with a slab of plywood on top of it. There was a lot of caution tape everywhere. Just in need of some TLC and maintenance. This was a package I won at a benefit so no love lost. For the price they charge it maybe fair. If you are used to a chain like Marriott or Holiday Inn even, this is not the place for you.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing