River Rapids Inn
4029 River Rd, Niagara Falls, Ontario L2E 3E5 Canada
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Full view
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Room & Suite (18)
Pool & Beach (2)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 04/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from River Rapids Inn
Updated 04/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#26 of 125 hotels in Niagara Falls
Location
Cleanliness
Service
Value
The all new River Rapids Inn is located on the scenic Niagara Parkway Beautifully appointed guests rooms feature river views 40" TVs and easy access to all major attractions. 3km from the Mighty Niagara the RRI is close to the excitement with the relaxation you deserve.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Pool
Free breakfast
Non-smoking hotel
Laundry service
Breakfast buffet
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Room features
Soundproof rooms
Air conditioning
Desk
Telephone
Clothes rack
Refrigerator
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
762Restaurantswithin 10 km
301Attractionswithin 10 km
Contact
4029 River Rd, Niagara Falls, Ontario L2E 3E5 Canada
Getting there
Niagara Falls Station12 min
Car HireSee all Niagara Falls car hire
150Reviews11Q+A34Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Just back from our nine day stay here, hotel is a bit out of the way not much around shopping centre which just sells gifts is just up the road and the hungry moose food court, these were both only open until 4pm as a lot of places close early after labour day, so we went into town every day. There is also down town about a 15min walk up the road which we only discovered a couple of days before we left. My advice is to google the area to find out whats open, we also used the local pizza takeaway a couple of times which was very good. The hotel its self is fine large rooms comfy beds and decent sized bathroom my only gripe is that it was not cleaned very often and bedding was never changed while there. Would like to give a shout out to Greg from reception who worked the back shift lovely friendly and very helpful guy. Also very nice staff who work in the breakfast bar apart from one girl who insisted we put plastic gloves on to get our breakfast one morning never had to do that with any of the other staff, think it was way over the top especially when a girl put the cooked waffles in container with her bare hands and very fancy nail art lol. So overall okay but wouldnt stay here again if i ever returned to Niagara.…
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip: A room at the back of hotel would be the quietest as front looks onto main road and the river,
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager , General Manager at River Rapids Inn
Responded 1 week ago
Thanks
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was a quiet and clean place when we stayed there for a night. Few guest nevertheless were still smoking right outside of the back entrance door, with one lady bringing up a folding chair to seat, smoke and read the book... needless to say the smoke was getting into the neighboring units to the left and above left of the entrance (therefore avoid by all means staying in the units #s between 1 and 6, e.g. 102, 202, 104, 204, 106, 206) Niagara Region recently updated the Smoke and Vape-Free Outdoor Spaces By-law. This is one line that applies here - "(smoke is prohibited) Within nine meters of an entrance or exit of a publicly accessible place, building or workplace (new)" It will be a good thing for Hotel's Management to post permanent signs in related areas and enforce it, to continue maintaining the smoke-free status of the hotel - the competitive advantage that brings in many tourists with families.…
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: Some guest may choose to smoke at the back door entrance. Avoid adjacent rooms - 102,104,106,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Donna Mancuso, General Manager at River Rapids Inn
Responded 2 weeks ago
Thank you for your review and lengthy post about smoking
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very clean. Free parking free breakfast. The staff from the cafeteria super friendly! The front desk employee at night did a great job during our late check-in. Close to the falls. Great location. No elevators. The pool is clean. The building is dated.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Donna Mancuso, General Manager at River Rapids Inn
Responded 4 weeks ago
Thank you for taking the time to review our hotel We appreciate your business and look forward to your next visit
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The customer service was great! The room was spacious & clean; we enjoyed the breakfast, coffee very good! Pool room very spacious & pretty, no elevator, however, we didn't even notice. Thanks. We would stay there again !
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Donna Mancuso, General Manager at River Rapids Inn
Responded 4 weeks ago
Thank you for staying with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I and my family stayed 2 days at the River Rapids hotel. We wanted to see the Niagara Falls but not live in the circus which is in the area around. For us River Rapids had perfect location - as we didn't want to drive our car download - a taxi costs C$14 . The hotel is a bit dated - but big clean rooms , breakfast was a bit boring. Big pool which my kids liked - we didn't use the sauna The reception people where very polite and even called our room after our check in to follow up if everything has okay.
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Donna Mancuso, General Manager at River Rapids Inn
Responded 1 Aug 2022
Thank you so much for your review and taking a chance on our little inn to stay We are thrilled you enjoyed your time with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am very happy to say we took our grandson who is four years old to this hotel… We had our own entrance they look like cute little townhomes… The value you get especially in Niagara Falls is outstanding… The hotel is older but has been renovated… The staff was wonderful and extremely helpful… Reese was the girl who greeted us they let us check in early because we showed up at noon… Greg and Emmanuel we’re also very helpful… The pool was so warm we had a great time… The location was very close to the Wego bus made it very convenient to get to all the attractions… Rapid Rivers Hotel is the best kept secret I definitely would recommend this place ..great value for the money… Like I said very clean very quiet I love the rooms that have the outside entrance… Was nice for us to be able to sit outside on the porch at night while our grandson was sleeping …definitely this will be our hotel of choice next time we go to the falls… Oh and not to mention you get a fully cooked breakfast scrambled eggs sausage pastries coffee juice everything you could imagine… or Do you have a Keurig coffee maker in your room with a fridge to keep some cold drinks…You can’t beat the price… I was very impressed… They gave us fresh towels every day and toiletries plus the pool comes with towels… I definitely was Impressed with this quaint little hotel… Big shout out to the staff thank you again… See you soon…
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Donna Mancuso, General Manager at River Rapids Inn
Responded 28 Jun 2022
Thank you for your review and acknowledging our staff We are thrilled you enjoyed your visit with us and hope to see you again on your next visit to Niagara
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel as a long weekend trip to Niagra Falls for my sons wedding. We had a great view of the Niagra River from the 4th floor ! It was a good value, great location, clean rooms, and free parking. I think the best feature was the free breakfast and the amazing staff in the breakfast area ! I can’t say enough about Karen who runs the breakfast eatery ! She not only made the breakfast area very safe with the COVID protocols, she also offered a wonderful array of breakfast food to choose from each morning ! She was such a genuine kind person who took time to talk to us about my sons wedding and even helped with suggestions of where to get a cake! We had a wonderful stay here and would definitely come back!
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Donna Mancuso, General Manager at River Rapids Inn
Responded 14 Apr 2022
Thank you for your kind words and wonderful review about or hotel. I will definitely tell Karen about your comments and thank you for staying with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The River Rapids Inn in Niagara Falls has a lot going for it – good value, a great location, clean well-maintained rooms, free parking, breakfast included, well-enforced COVID protocols and a helpful/agreeable staff at the reception. Karen who runs the breakfast eatery is also a star – she works hard to make the breakfast area more COVID-safe than any other dining establishment in the region. We did have ONE NEGATIVE EXPERIENCE and that came when we tried to make reservations directly with the hotel by phone. It entailed a couple telephone exchanges worthy of a Monty Python episode – though it was difficult to see any humour in them at the time. It is hard to understand why they were so prickly, even more so given the positive experience of our subsequent stay at the hotel. Maybe it had more to do with the cumulated stresses on the hotel business through the pandemic?…
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Donna Mancuso, General Manager at River Rapids Inn
Responded 28 Oct 2021
Thank you for your review Not sure what your speaking about in regard to your Monty Python statement but being picky is not a bad thing asking questions and making sure we have wonderful guests staying with us and helping them navigate our city and their stay is not a bad thing either We strive on customer service and exceeding our guests expectations We also saved you money booking directly with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We elected to stay here during a very short mid-week getaway to the area. LOCATION: Due to covid, we didn't want to stay right in the middle of all the tourist attractions, so this worked out well. We were mainly visiting Niagara-on-the-Lake and other towns along the wine route, and this facility worked out really conveniently as a bit of a base. We did drive to the Falls themselves one evening - it was super close. There are no real grounds or anything at the hotel, and some of the surrounding area isn't the greatest, but it is a short drive to restaurants, parks, and otherwise. It was also nice to be situated along the river parkway and made for a convenient drive either to other towns in our plans or to tourist destinations or to restaurants. HOTEL: it was very quiet when we were there; not sure how many guests were checked-in (note: we went mid-week, not a weekend) but despite it being a quiet time, the staff at the front desk were very nice every time we passed by. As others have noted, there are no elevators which didn't bother us, but worth noting for others. We stayed on the 2nd floor so didn't have much of a view from the room, but that wasn't a priority for us. They did have breakfast - looked like a mixture of hot and cold items - and that breakfast room seemed clean with good covid protocols as well. I only grabbed a coffee so didn't eat any of it, felt kinda' bad for the staff member working there room as there was no one else there! Hope other guests took advantage of the breakfast so nothing went to waste. ROOM: really good size (2 queen beds, standard room) and exceptionally clean for a budget hotel. All in-room amenities - WiFi, TV, coffee maker, mini-fridge, hairdryer worked fine. I would have liked more accessible outlets to plug in various devices, but so few hotels have enough that it wasn't unusual to have to unplug a light in order to plug in devices. As others have mentioned, the bathroom was small but nothing too unusual - I've stayed in far worse for sure. The hallways were very hot in temperature (we were travelling during a humid, muggy heatwave) but the in-room air conditioner worked really well (yay!). All-in-all, it was very good value for the price and while I don't know what it is like during a "normal" summer, it was a good choice for us for a short stay during the 2nd covid summer! Oh, and they do have a pool but it was closed while we were there. They made that closure very clear in advance so it wasn't a surprise nor a disappointment.…
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Date of stay: August 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes1 Save
Helpful
Response from Donna Mancuso, General Manager at River Rapids Inn
Responded 17 Aug 2021
Thank you for your lengthy review about our hotel and staying with us during this time. We hope you think of us on your next visit to Niagara
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is close to all the attractions and to the Niagara Gorge where we like to hike. The rooms are very clean, bathrooms are very clean and well kept. The staff are amazing, Donna goes above and beyond for her customers. Travis has been amazing too. Breakfast was well organized and very clean. Best place to stay because it has everything and a great staff. Will be visiting again and this was always our second stay this summer.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Donna Mancuso, General Manager at River Rapids Inn
Responded 28 Jul 2021
Thank you so much for your kind words and acknowledgement of my staff. Very easy to make people happy and we enjoy doing so. It is guests like yourself that we appreciate because you recognize this
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$72 - US$124 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
93
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Claim Your Listing Frequently Asked Questions about River Rapids Inn
Which popular attractions are close to River Rapids Inn?
Nearby attractions include Adventure Rooms Canada (1.0 km), BATL Axe Throwing (0.9 km), and BreakOUT escapes Niagara (0.9 km).
What are some of the property amenities at River Rapids Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at River Rapids Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at River Rapids Inn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to River Rapids Inn?
Conveniently located restaurants include Paris Crepes Cafe, Taps Brewhouse, and Queen Bean Cafe.
Are there opportunities to exercise at River Rapids Inn?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to River Rapids Inn?
Many travellers enjoy visiting Queenston Heights Park (5.0 km), Laura Secord Homestead (5.6 km), and Lundy's Lane Battlefield (3.9 km).