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Holiday Inn Express & Suites Toronto Airport West

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5599 Ambler Dr, Mississauga, Ontario L4W 3Z1 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$137
US$132
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Free cancellation until 28/10/21
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Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (134)
Room & Suite (62)
Dining (11)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Toronto Airport West
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#50 of 64 hotels in Mississauga
Location
Cleanliness
Service
Value
Welcome to the newly renovated Holiday Inn Express & Suites Toronto Airport West A Mississauga Toronto Airport hotel is conveniently located near Toronto Pearson International Airport and in a thriving business district near Bell Canada, TD Bank, Sobeys & Kellogg’s. Our Mississauga hotels is surrounded by great shopping and attractions including Square One, Hershey Centre, Toronto Congress Centre convention facility, University of Toronto at Mississauga, Woodbine Racetrack, CN Tower, Palladium, Paramount Canada's Wonderland. At Holiday Inn Express & Suites 100% non-smoking hotel you can expect the best in service with a personal touch and exceptional value with complimentary amenities including Express Start hot breakfast, Wi-Fi, local calls, parking, 42” LED Smart TVs, digital cable, daily newspaper, on-site Fitness Center, Free Airport Shuttle Service and more. Movies on demand services are also available on cost. Our guest room accommodations are ideal for leisure and business travelers and offer quality amenities and relaxing atmosphere. Combine that with our indoor heated pool, hot tub and newly equipped Fitness Center and we will have you feeling right at home during your stay. All Suites are equipped with king beds, separate living rooms sofa pullout. Handicap accessible rooms are available. Business travelers appreciate our Business Center, car rental desk and meeting rooms.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Meeting rooms
Paid private parking on-site
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
369Reviews7Q+A63Room tips
Traveller rating
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Popular mentions
Hani I wrote a review Aug 2020
Toronto, Canada8 contributions8 helpful votes
The title say it. Front desk is the first hotel line Should hire a good staff. Clean nice quite BUT AGAIN 3 OF THE FRONT DESK NEED TO BE CHANGED - They are not hospitable at all (Morning and evening front desk staff )
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Date of stay: July 2020Trip type: Travelled with family
1 Helpful vote
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Response from IHG Service, Other at Holiday Inn Express & Suites Toronto Airport West
Responded 30 Aug 2020
Hi hanii2013, Thank you for choosing to stay with us and for posting a candid review. While I am glad that you appreciated our property, I was also concerned to read your comments about our Front Desk staff. I understand your dismay, and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. Thanks again, and I still hope you would give us another chance in the future. Mike F. Case Manager IHGService
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casual_chef wrote a review Apr 2020
Toronto, Canada1 contribution
Everything was fine except for one exceptionally rude and incompetent staff named Patricia. I asked for late checkout With another staff and was told there will be a $10 per hour charge starting from noon, which was perfectly reasonable. When I checked out at 2pm I was given a bill that said 3pm checkout with a $30 charge. I asked Patricia if the current time was 2pm and she said she will change the bill. She proceeded to say the system is greyed out and she couldn’t change the amount and gave me a bill that said 2pm checkout with the charge unchanged at $30. She was extremely rude and unapologetic by saying she saw no reason that she should fix anything for me just because she couldn’t fix it on the system. I don’t really care about the $10 overcharge but the fact that she denied fault and her unapologetic attitude was appalling. I’m in the hospitality business too and this type of poor judgement and attitude is unacceptable. Just apologize that you don’t know the system well, admit that I was overcharged, and give me a cookie or something to compensate at the very least. Customer service 101
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Date of stay: April 2020Trip type: Travelled on business
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Toronto Airport West
Responded 17 Jun 2020
Hi there casual_chef, Thank you for bringing this to our attention. I will forward your concern to our Staff Supervisor to investigate what happened and, if necessary, provide extra training to our employees. We aim to give the best quality of service at all times. I'm sorry to see that this had an impact on your stay. We will make sure your next stay is much better. Hopefully, we'll host you again in the future and show you all the changes and improvements. By the way, I've sent you a PM regarding this. Please check your inbox when you have the chance! Take care! Alejandro G. Case Manager IHGService
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Dan Hahn @ Roadwarrior.com wrote a review Feb 2020
Jacksonville, Florida26 contributions1 helpful vote
+1
Hotel was nice, food was great, room was fantastic. Upgraded to the Executive suite, very nice. Very cold and snow during this trip. Hotel is close to airport for ease of commute when departing and close to everything.
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Date of stay: February 2020Trip type: Travelled on business
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jonied7 wrote a review Feb 2020
Grayslake, Illinois55 contributions12 helpful votes
Hotel was close to downtown n neighboring boroughs that we wanted to go n visit fam n friends! Had a great breakfast n d afternoon tea/coffee in d lobby is much needed b4 going out for a big dinner. Lots of restaurants in d vicinity a plus!
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Date of stay: June 2019Trip type: Travelled with family
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Crysee wrote a review Jan 2020
Winnipeg, Canada599 contributions218 helpful votes
Wish I would have done more research before I booked. Picked this place for the price, airport shuttle and free breakfast. Learned once there that the shuttle is every 40 minutes and it’s a fair distance from the airport. Led to a long wait at the airport and having to leave much earlier in the morning as they have corporate runs then which are off limits for regular folk. The breakfast was quite good but didn’t have time to enjoy because of the need for the earlier shuttle. Otherwise the room was fine. Would stay closer next time.
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Date of stay: January 2020Trip type: Travelled solo
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Toronto Airport West
Responded 11 Feb 2020
Hi Crysee, I am glad that you chose us for your recent stay. Our focus is to make everyone stay as comfortable as possible but I'm sorry that for you this was not the case. I understand the hassle that is rearranging your schedule around a main need like the shuttle. I have forward your comment to the general management of the hotel and they will be taking action to better accommodated the guest with that service. I would love the opportunity to regain your faith in our hotel so please come and visit us you wont regret it. Regards, Oscar C. Case Manager IHG Service
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Previous
PRICE RANGE
US$71 - US$143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn and suites airport, quality inn & suites airport hotel mississauga, quality inn airport, mississauga quality inn, quality inn mississauga
FORMERLY KNOWN AS
Star Express Inn & Suites
LOCATION
CanadaOntarioMississauga
NUMBER OF ROOMS
178
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Frequently Asked Questions about Holiday Inn Express & Suites Toronto Airport West
Which popular attractions are close to Holiday Inn Express & Suites Toronto Airport West?
Nearby attractions include Escape The House (0.9 km), Sri Siva Satyanarayana temple (0.9 km), and Gypsy Wind Collectibles (1.1 km).
What are some of the property amenities at Holiday Inn Express & Suites Toronto Airport West?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Toronto Airport West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Toronto Airport West?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Toronto Airport West?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express & Suites Toronto Airport West?
Conveniently located restaurants include Pho Ngoc Yen Restaurant, JC's Grill House, and Taza Grill + Bar 5444 Dixie Road.
Are there opportunities to exercise at Holiday Inn Express & Suites Toronto Airport West?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Toronto Airport West have an airport shuttle?
Yes, Holiday Inn Express & Suites Toronto Airport West offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites Toronto Airport West?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites Toronto Airport West offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Toronto Airport West?
Many travellers enjoy visiting The Old Britannia Schoolhouse (3.9 km) and Applewood The Shaver Homestead (5.7 km).