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Sheraton Gateway Hotel in Toronto International Airport

2,159 reviews
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Traveller (442)
Room & Suite (372)
Dining (50)
Overview
  • Excellent30%
  • Very good45%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4.0 Star Hotel
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Offers from Sheraton Gateway Hotel in Toronto International Airport
Special Offer: Breakfast for 2 Included
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Reviews (2,159)Write a Review
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635
842
369
146
57
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All reviewsthe club loungerunway viewan early morning flightcan't beat the locationroom servicenext morningstarbucks coffeeconvenient locationair canadalobby barparking garagebetween flightsconnecting flightthe linklong flightnight's sleepan overnight stay
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1 - 5 of 2,049 reviews
Reviewed yesterday via mobile

Stayed here for a early morning flight last week. Couldn't find our reservation when checking in, room was very noisy, room safe never worked. Bed mattress needs upgrading. When checking out clerk never even asked us how our stay was??!! All your paying for is...More

2  Thank NorthBayLou
Hotel's Favourite
Reviewed 16 December 2017 via mobile

I usually stay at this hotel when visiting Toronto. One of the features I love is the view of runways of Pearson airport while relaxing in my room with a cup of coffee. I also want to mention the excellent service we have always received...More

3  Thank Johnson02016
Reviewed 5 days ago via mobile

Only hotel located in the airport, (Terminal 3). Staff are always very pleasant and accommodating. Rooms are nice but starting to show a little age. Make sure you ask for a room that faces away from the tracks, the shuttle train runs all night. They...More

Thank John W
Reviewed 5 days ago

We stayed here in January for a night before a vacation. It is pricier than some of the other hotels in the area but for us not having to worry about a shuttle in the early hours of a freezing January morning with my wheelchair....More

Thank tomsgoodgirl
Reviewed 6 days ago via mobile

Room was 635 and the train was outside my window. Sink drain was broke. Not very professional and it was in need of updating Room service at night slowwwww Gift shop was best thing about stay. Friendly ownerMore

Thank Awesome2013
Response from SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International AirportResponded 5 days ago

Thank you for sharing your recent experience in our hotel. I am very sorry that your stay did not meet your expectations. Please provide me with details of your stay so that we can fix the broken drain immediately. We want our guests to have...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
US$188 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$188 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (442)
Room & Suite (372)
Dining (50)
Pool & Beach (17)
Hotel & Grounds (239)
Bathroom (43)
Business Centre & Event Rooms (15)
Questions & Answers
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thekeats2016
Hopefully I do not sound too silly with my post.....Staying at this hotel has been on my bucket list for as long as I can remember. I have visions of being on a club floor with an airport view and spending the night before each trip I have ever taken over the last 20 years, watching planes. Then each trip I book I price out a hotel stay with a weeks parking and start to doubt whether this should be the vacation that I finally pull the trigger and finally book it lol. In the end the saver side of me kicks in and I decide to save a bit of money and book something else. The last couple of trips we have taken has resulted in a stay at the Alt hotel which is convenient as well but is not as convent as the Sheraton. We have booked a trip now for Nov and again I went through the same song and dance and booked the Alt. My long winded question is.....does anyone every have any experience with the Sheratons price ever coming down? If so I would check throughout the year but if not then I might have to look at it again for the next vacation lol. Thanks in advance
18 January 2018|
AnswerShow all 8 answers
Response from Edward W | Reviewed this property |
I work at the airport but have also stayed here. To answer better I would need to know what part of the appeal is for you in staying there? Is it to have the feeling of sleeping at the airport, as you can watch planes come... More
2
Votes
Audrey K
3 October 2017|
AnswerShow all 2 answers
Response from Audrey K | Reviewed this property |
Sorry sent to wron person. Apologies
0
Votes
Room Tips
"We used Expedia points to lower the price by over $100"
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"great gift shop, close to air port"
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"It's always interesting to get an airport view, especially if you're traveling with your kids."
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"room 557 was fine for us; liked view of jets."
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