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TownePlace Suites by Marriott London

292 reviews
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Traveller (59)
Room & Suite (29)
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Overview
  • Excellent69%
  • Very good20%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“full kitchen”(21 reviews)
“oats”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (292)Write a Review
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Traveller rating
199
59
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7
6
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LanguageEnglish
199
59
21
7
6
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All reviewsfull kitchentown place suitesoatsstove topsouthside grillpots and panseggs and sausagethe breakfast areacomplimentary breakfastlarge fridgespacious suiteshopping and restaurantshome away from homeexcellent roommorning breakfastbusiness triplong term stay
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1 - 5 of 292 reviews
Reviewed 4 days ago

This is a new Hotel and it is beautiful. We had a Gift Certificate for a night's stay here that we won at a Silent Auction (we bought it because we have stayed at Towneplace Suites before and we love these hotels!). The rooms are...More

Thank Coachjt
Response from Brendon A, General Manager at TownePlace Suites by Marriott LondonResponded yesterday

Dear Coachjt, On behalf of our team here at TownePlace Suites London, I would like to sincerely Thank You for sharing your kind review of our hotel property on TripAdvisor! It means so much to our team to hear that your stay was an enjoyable...More

Reviewed 1 week ago

Did not really pay much attention to the hotel after they charged us $100.00 for our pet! We have travelled a lot with our pets and have never been charged this much. Would have cancelled if this was not a last minute stay. This is...More

Thank Katherine53-11
Response from Brendon A, General Manager at TownePlace Suites by Marriott LondonResponded 1 week ago

Dear Katherine53-11, Thank you very much for your review, and for sharing your feedback regarding our Pet policies at the hotel. Although I am sincerely apologetic to hear that you were dissatisfied with our pet fee, we are very much a Pet Friendly Hotel, and...More

Reviewed 2 weeks ago

Pleasant greeting as soon as we walked in the door. Front lobby was bright and clean looking. Front desk clerk was very pleasant and informative about the hotel. The room itself was ready, clean and fresh. We were pleasantly surprised with the room, as there...More

Review collected in partnership with this hotel
Thank Ann H
Response from Brendon A, General Manager at TownePlace Suites by Marriott LondonResponded 1 week ago

Dear Ann H., Wow - Thank you so much for your wonderful review of our hotel! It was our pleasure to have had the opportunity to serve you, and our team looks forward to welcoming you back in the near future as well! Wishing you...More

Reviewed 2 weeks ago

I stayed for business on December 18, 2017. I am a rewards member and was treated to a King/Suite which was fabulous. Everyone from the front desk, cleaning staff and Donna at the breakfast were amazing. I will definitely return to this property in the...More

Thank bezeb00
Response from Brendon A, General Manager at TownePlace Suites by Marriott LondonResponded 1 week ago

Dear bezeb00, Thank you so much for choosing the TownePlace Suites by Marriott London, and for taking the time to review our property! Your feedback is very important to us, and we are so happy to read that you thoroughly enjoyed your stay with us!...More

Reviewed 3 weeks ago

friendliest staff I have encountered, always go beyond their duties. Pillows are amazing, and beds are super comfy. Room service is quick and always have excellent food at very reasonable prices.Would highly recommend.More

Review collected in partnership with this hotel
Thank sharontB9128GM
Response from Brendon A, General Manager at TownePlace Suites by Marriott LondonResponded 3 weeks ago

Dear sharontB9128GM, On behalf of our team here at TownePlace Suites by Marriott London, I would like to sincerely Thank You for choosing our hotel, and for taking the time to provide this wonderful review on TripAdvisor for future visitors! It was our pleasure to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$92 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in London
#7 Business Hotel in London
#8 Family Hotel in London
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$92 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in London
#7 Business Hotel in London
#8 Family Hotel in London
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (59)
Room & Suite (29)
Dining (4)
Hotel & Grounds (65)
Bathroom (3)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Chessiecat
19 September 2016|
AnswerShow all 2 answers
Response from David N | Property representative |
Dear Chessiecat: The only time our hotel will charge an advanced deposit is when a guest books a non-refundable advanced purchase rate. I would like to look into your specific reservation, please call me directly, as your... More
0
Votes
Plantusb
14 September 2016|
AnswerShow all 3 answers
Response from David N | Property representative |
Hi Plantusb: We do not have a pool or spa tub, we do however have a brand new fitness centre, with lots of equipment to use. There are also several fitness clubs nearby.
0
Votes
mntrl2006
1 August 2016|
Answer
Response from David N | Property representative |
Hi mtrl2006: We do not have covered parking, but our parking is complimentary. We have a canopy at our entrance doors - if you would like to give us a call with details about your stay we will figure out a solution... More
0
Votes
Room Tips
"The King suite offers a great deal of space to complete paper work and allows you to eat healthy when you are..."
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"Fully equipped kitchen! Free breakfast!"
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"some of the ice makers seemed to be noisy so ask for a room away from ice makers and elevators."
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"Rooms on non-parking lot side look onto a green yard and get sunshine. An elevator for those saying on the..."
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