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Residence Inn London Downtown

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Residence Inn London Downtown
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306 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Muskoka District, Canada
Reviewed 30 June 2015 via mobile

The room was very well appointed, spacious and clean. Nicely laid out. The staff was very welcoming and went above and beyond to be helpful. We were a little late for breakfast and the server even brought some hot items back out. Thank you!

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Thank JakeBB02
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear JakeBB02, I am glad that we met all of your expectations during your stay. We definitely try to have fun and serve all of our guests to the best of our ability! I will share with our staff your kind comments. We look forward to seeing you again the next time you are in London, ON.

Tiverton, Ontario, Canada
Reviewed 27 June 2015

I have stayed at the Residence Inn Monday - Friday for the past 6 weeks for medical treatments and have nothing but positive comments. They have a shuttle to LHSC leaving every 1/2 hour from 8am to 6pm. The front desk staff, maintenance staff, housekeeping and kitchen staff go out of their way to make your stay enjoyable. I stayed...

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Thank Fred G
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear FredG, I want to thank you for this great review, we often say that we treat our guest like family. Especially guests that stay with us long term and get to know. I hope that we see you in the future back in London and I will be sure to share with our staff your kind words.

Sarnia, Canada
Reviewed 8 June 2015

From our initial booking to checkout our experience was smooth. I had made a mistake that was my own fault throughout my reservation & Peter the Front Office Manager worked with me to make it right. Lovely hotel; great service & not enough good things to say about our entire stay.

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Thank Mrsrlreed
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Mrsrlreed, Thank you for this amazing review, our goal is to meet and exceed each guest expectations during their stay. I am glad to hear that we accomplished that goal during your last stay. I will share with our staff your kind words. We look forward to your return.

Owen Sound, Canada
Reviewed 3 June 2015

Huge rooms! Very close to all the arenas we needed to go to for hockey. Only one staff member was a little rude but the rest were great and Lindsay was exceptional! She went above and beyond!! Never went for breakfast personally but our son said it was good!

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Thank hockeyhockeyhockey
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Hockeyhocke, I want to thank you for this great review. Our location Downtown London does make it easier to get around town during hockey tournaments. I will share with Lindsay your comments and we look forward to your team's return next year.

State College, Pennsylvania, United States
Reviewed 26 May 2015

We stayed for one night on our way to Toronto. The hotel was very nice -- rooms were large, comfy and had everything required. Breakfast was good; reservation personnel were nice and informative. Lots of good restaurants in the area -- not much else, though. But, as a stop, was a great hotel. Would definitely stay again if in the...

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Thank Kathy M
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Kathy M, Thank you for staying with us during your trip to Toronto. It sounds like we met all of your expectations during your stay. I will share wit hour staff your kind comments and I hope that your experience in Toronto was just as good as it was in London.

Toronto, Canada
Reviewed 17 May 2015

I stayed at this hotel when in London on a visit to the university of Western Ontario in the company of my son. As soon as we arrived we were greeted warmly and served promptly. The suite that we were initially offered did not exactly meet our needs and the front desk were very accommodating in quickly offering us a...

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Thank JFLND
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear JFLND, You are absolutely right about our location and the ease of getting to you room via our secured underground parking. Thank you for this great review, I hope that you enjoyed your time here in our city and all of what we offer Downtown London. See you again the next time you are in our city.

Mississauga, Ontario, Canada
Reviewed 17 May 2015 via mobile

Residence Inn, London, Ontario Solid consistent performer for short or long term stays Central location Clean Quiet Roomy 800+ square feet corner units Secure All staff client oriented Philip especially keeps the food quality at a great level. Only place to stay when in town

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Thank RONANSKI
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Ronanski, Thank you for this review, I will share with Philip your kind words and we look forward to serving you again in the future.

Xinchang County, China
Reviewed 14 May 2015

Hotel is in the downtown and very convenient! People are all very kind and helpful. I once left my credit card in the front, the security guy knocked my door and upon checking my ID he return it to me, which is very professional and I feel very safe to live there. The other time I left one adaptor in...

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Thank Chen T
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Chen T, Thank you for this review, Our staff truly believe in treating our guest the way we would like to be treated. I am glad to hear that you felt safe here at our hotel during your stay. We look forward to serving you again the next time you are in town.

Bancroft, Canada
Reviewed 11 May 2015

I stayed for one night in April 2015 and enjoyed it. I like the Residence Inn approach, with a kitchen and suite. This time, Residence Inn liked me back, with a room upgrade to a larger king suite. My only complaint is that the elevators are really, really slow. Otherwise, everything was smooth, from check-in to check-out. This Inn has...

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Thank gbn
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear GBN, I am delighted to hear that you enjoyed our Downtown and all that it has to offer. We are in a great location with lots of things to do, see and enjoy. We do work for a great brand The Residence Inn by Marriott and do believe in making each and every guest happy during their stay.

Reviewed 4 May 2015

Great stay. We had business to do in the Chatham area. So we booked one night at this hotel no enjoy the night live in London. There was a nice welcome. Later in the afternoon we have been looking for a good restaurant w good food. The receptionist "Lindsay" was very helpful with planning our London night. She was a...

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Thank Peter Z
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Peter Z, I am glad to hear that we were a part of making your night in London a big success. Lindsay is great and I will share with her your kind remarks. Thank you for choosing The Residence Inn by Marriott London Downtown and we hope to serve you again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn London Downtown

Address: 383 Colborne Street, London, Ontario N6B 3P5, Canada
Region: Canada > Ontario > London > Central London
Price Range: €97 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn London Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Residence Inn London Downtown Hotel London
London Residence Inn
Residence Inn London Downtown Ontario, Canada
Hotel Style:
#9 Business Hotel in London
#10 Family Hotel in London
#12 Romantic Hotel in London
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Questions & Answers

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Questions? Get answers from Residence Inn London Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

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“High floors”
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“Ask for a corner suite.”
H44-12, 24 Oct 2016 | Read review
“Anything above floor 2 is great!”
jimhL6385AW, 15 Sep 2016 | Read review
5 of 5