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We came here over St Patricks day to go see a show. When we arrived, we were told that our room had been upgraded to a two bedroom suite. We accepted the upgrade only to find out that someone had been smoking in the room....More
Thank Jonathan B
Response from RIL2011, Front Office Manager at Residence Inn London DowntownResponded yesterday
Hi Jonathan B
I am sorry to hear that your room was not up to our standards. If you could contact me at your convenience I will look into the
situation immediately and get back to you with a resolution
Only stayed one night but the room was huge, super clean and the bed was really comfortable. Complimentary breakfast had hot options bacon/eggs/hashbrowns/waffles and lots of it. Staff was charming, good location.
Save your money and stay at the Towne Place Suites in London if you are looking for a hotel with kitchen, sitting room and bedroom options. We were so disappointed in our recent stay and even more disappointed when we realized we could have spent...More
Response from almcn199, General Manager at Residence Inn London DowntownResponded 4 weeks ago
Dear Save your money
So sorry your stay did not meet or exceed expectations. We do pride ourselves on providing a positive stay experience.
Thank you for sharing
We stayed here for a hockey tournament weekend. Check in was quick . We were on the 11th floor. View of other apartments/condos in front and to one side. Large area with sitting/living room, desk with chair and dining table with 6 chairs. Fully equipped...More
Response from RIL2011, Guest Relations Manager at Residence Inn London DowntownResponded 9 February 2018
Dear Qfamily5 ,
Thank you for taking the time to review the Marriott by Residence Inn Dowtown London. We do appreciate your positive feedback and we were glad to be hosting you during your last hockey tournament. I have passed along your comments to our...More
Rooms are very big and the kitchens are fully equipped to make your own meals. Free breakfast is the best I've ever had in any hotel. Rooms are clean and beds are very comfortable. All the staff are very friendly and professional. I wouldn't stay...More